Nu Holdings (NYSE: NU) Grows Customer Base to 127 Million, Up 16% Year-Over-Year
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Jan 17 2026
0mins
Should l Buy NU?
Source: NASDAQ.COM
- Customer Base Expansion: Nu Holdings added 4.3 million customers in Q3 2025, bringing its total to 127 million, reflecting a 16% year-over-year growth, indicating rapid penetration in Brazil, Mexico, and Colombia, with potential to cover more populations in the next five years.
- Revenue Growth Potential: Average revenue per active customer (ARPAC) increased from $11 last year to $13 this year, achieving a 30% year-over-year growth rate, which not only reflects deeper customer engagement but also lays a solid foundation for future profitability.
- Market Expansion Strategy: Nu Holdings is applying for bank charters in Mexico and Brazil, aiming to enhance product diversity through full banking services, which is expected to attract more customers and increase market share in the Latin American market.
- Artificial Intelligence Application: As a native cloud company, Nu is developing large language models (LLMs) to analyze consumer behavior, which is expected to sustain high growth rates through personalized services and risk assessment, thereby enhancing customer value and market position over the next five years.
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Analyst Views on NU
Wall Street analysts forecast NU stock price to rise
9 Analyst Rating
7 Buy
2 Hold
0 Sell
Strong Buy
Current: 15.340
Low
16.00
Averages
18.80
High
22.00
Current: 15.340
Low
16.00
Averages
18.80
High
22.00
About NU
Nu Holdings Ltd is a Brazil-based holding company, which engages in the provision of digital banking services. The Company offers its customers products across the five financial seasons: spending, saving, investing, borrowing, and protecting. Its spending solutions are designed to help customers pay for goods and services in their everyday lives with a customized credit line or instantly through a mobile phone, while collecting loyalty points and rewards on applicable transactions. Its savings solutions are designed to help customers deposit, manage, and save their money in interest-earning accounts with complementary debit cards. Its investing solutions are designed to help customers invest their money in investment products and services. Its borrowing solutions are designed to provide customers with unsecured loans that are easy to receive, manage, and pay back. Its protecting solutions are designed to help customers secure life insurance and funeral benefits.
About the author

Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
- Significant Revenue Growth: Nu Holdings achieved a 57% revenue increase in Q4 2023, showcasing its strong performance in the Latin American fintech market; despite a slowdown in customer growth to 15%, the average revenue per user reached a record $15 per month, indicating enhanced profitability.
- Market Expansion Plans: With conditional approval for a U.S. national bank charter, Nu Holdings is poised to enter the U.S. market, and its investment in naming rights for the new Miami stadium underscores its commitment to North America, which is expected to further drive company growth.
- Efficient Operating Model: Despite expanding its portfolio of financial products, Nu Holdings maintains a low service cost of $0.80 per account per month, with net income soaring 62% in Q4 2023, reflecting its efficient operations and strong profitability.
- Shareholder Return Potential: With a return on equity of 33% and a current P/E ratio of 18 times earnings, Nu Holdings appears relatively inexpensive, suggesting that long-term investors could benefit, especially in light of the company's ongoing growth trajectory.
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- Revenue Growth Highlights: In 2025, five fintech companies including Lemonade, Nu Holdings, Robinhood, SoFi, and Upstart achieved at least 35% year-over-year revenue growth, with two exceeding 50%, indicating strong growth potential in the sector.
- Profitability Improvement: Block expects a 26% adjusted operating margin in 2026, while PayPal generated $5.6 billion in free cash flow on $33.2 billion in revenue in 2025, showcasing the profitability advantage of established fintech players.
- Valuation Attractiveness: PayPal's stock currently trades 84% below its historical peak, with a forward price-to-earnings ratio of 9.1, highlighting its appeal as an investment opportunity amid market fluctuations.
- Diversity in Investment Strategy: When selecting stocks, investors should consider various factors such as growth, profitability, and valuation to develop a strategy that aligns with their individual investment philosophy, thereby maximizing returns in the fintech space.
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- Nu's Market Potential: Nu Holdings boasts over 60% of the adult customer base in Brazil and has successfully entered the Mexican and Colombian markets, showcasing strong growth potential, with future opportunities to enhance profitability through cross-selling.
- Bank Charter Advantage: Recently obtaining a full bank charter approval allows Nu to offer a more comprehensive range of financial products, enhancing its competitive edge in the market and attracting more customers, which is expected to drive future revenue growth.
- SoFi's Customer Growth: SoFi is experiencing rapid customer growth in the U.S., achieving record additions in each of the past four quarters, with 90% of SoFi Money deposits being direct deposits, indicating a stable revenue source and strong customer loyalty.
- Diversified Product Strategy: By expanding its platform and diversifying its product line, SoFi is implementing a robust cross-selling strategy that is expected to further increase its market share, moving towards its goal of becoming one of the top ten financial institutions in the country.
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- Customer Base Expansion: Nu Holdings ended 2025 with 131 million customers, reflecting a 75% increase over three years, particularly strong in Brazil where 62% of adults are customers, solidifying its market leadership.
- Significant Revenue Growth: The company achieved a 49% compound annual growth rate in revenue from Q4 2022 to Q4 2025, contributing to a 234% rise in stock price over the past 36 months, indicating strong investor confidence in its future profitability.
- Future Earnings Expectations: Analysts project a 35% growth in diluted earnings per share from 2025 to 2028, providing a robust tailwind for shareholders seeking strong returns, although growth potential in the U.S. market may be limited.
- Attractive Valuation: With a forward price-to-earnings ratio of 17.8 and a 20% decline from its January peak, Nu presents an appealing investment opportunity, even if not viewed as a “millionaire-maker” by all analysts.
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- Customer Base Growth: Nu Holdings ended 2025 with 131 million customers, a 75% increase over three years, capturing 62% of the adult population in Brazil, which underscores the strength of its digital-only business model and solidifies its dominance in the Latin American banking sector.
- Market Expansion: Since entering Mexico in 2019, Nu has amassed 14 million customers there, while in Colombia, where it launched in 2020, it has reached 4 million, indicating strong demand for its products and services in these newer markets and significant future growth potential.
- U.S. Market Plans: Nu plans to commence operations in the U.S. next year after receiving conditional approval for a national bank charter, and while the U.S. financial services industry is less prone to disruption, this expansion could still present new growth opportunities for the company.
- Strong Financial Performance: Nu's revenue grew at a compound annual rate of 49% from Q4 2022 to Q4 2025, with its stock price rising 234% over the past 36 months, reflecting robust financial performance and promising future earnings, with analysts projecting a 35% increase in diluted earnings per share from 2025 to 2028.
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- Rapid Customer Growth: From 2021 to 2025, Nu's year-end customer count surged from 54 million to 131 million, with the activity rate increasing from 76% to 83%, demonstrating strong appeal and customer retention in the Latin American market.
- Significant Revenue Growth: Nu's revenue grew at a 75% CAGR from 2021 to 2025, achieving profitability in 2023, with EPS nearly doubling in 2024 and increasing by 45% in 2025, indicating the success of its business model and robust market demand.
- Expansion Challenges: While NuBank's expansion into Mexico and Colombia has driven customer growth, its gross and net interest margins have declined due to higher funding costs and credit loss allowances, reflecting financial pressures faced in new markets.
- Optimistic Future Outlook: Analysts expect Nu's revenue and EPS to grow at CAGRs of 28% and 36% from 2025 to 2028, and if these targets are met, the stock price could exceed $158 in the next decade, highlighting its long-term potential in the Latin American fintech market.
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