Privacy Policy
In brief:We are Intellectia Inc. ("Intellectia," "we" or "us"). Your privacy is of utmost importance to us, and we are committed to safeguarding the confidentiality of the information you provide. We will only share your personal information with third parties when necessary for the delivery of services and data you have requested (further explained in this privacy policy).
About Us
Intellectia is the data controller responsible for managing your personal information and is the exclusive owner of the Intellectia.ai website ("Website"), Intellectia mobile and desktop applications, Intellectia services (each, a "Service") and all the information gathered on it. Intellectia collects information from users in various ways (further explained in this privacy policy).
This privacy policy is applicable to personal information that we collect from you when you visit this website, create an account, or use our applications or services ("you" or "your" being interpreted accordingly). It provides details on what personal information we collect, the reasons for collecting personal information, its usage, the legal basis for processing your personal information, storage methods, and information sharing practices.
As used in this privacy policy, "personal information" refers to any data that relates to you and allows for your identification.
By utilizing our service or providing your personal information, you consent to the terms of this privacy policy, so please review it thoroughly. If you disagree with this privacy policy at any point, you should cease using our Services and delete your user account.
Updates
We reserve the right to modify this privacy policy at our discretion by posting a new version on our website. You should periodically check our website to ensure you are comfortable with any changes. If required by applicable law, we will notify you of any significant changes to the privacy policy.
The latest version of this privacy policy was updated on February 22, 2024.
Personal Information Collection
Information We Receive from You
User Accounts
Should you choose to create an account, you will need to supply us with certain personal information to provide you access to our additional services that benefit users. You may also opt to provide us with further information about yourself, as described below.
During registration, you will be required to provide us with either:
- your username, email address;
- your account information with one of the following social Internet services: Facebook, Twitter, Google, Yahoo!, LinkedIn, Apple;
- if you wish to purchase a subscription, we will need your first name, last name, and postal address.
In some instances, you may need to provide and verify your phone number. You can also add additional information about yourself in the profile settings; however, this is optional.
The following information will be publicly displayed:
- username, the image you have chosen as your user avatar, signature, “About me”, Twitter handle, YouTube channel link, YouTube username, Facebook profile, Instagram profile, and website, date joined, subscription level.
The following information will not be publicly displayed:
- your first and last name, phone number, and email.
If you register as a user of Pro/Max Accounts (a "Paid User"), our third-party payment processor will also process information about your payment card and bank account information or payment account information that we require for the purpose of recording and processing your account registration. For further details, please refer to the point below titled "Payment information", under the section headed, "When we share your personal information."
Contact Information
We also process any personal information you choose to provide when corresponding with us by phone, email, or otherwise visiting and interacting with this Website or any other services we operate.
Service Information
When you use the our service, you may provide us with your audio recordings (“Audio Recordings”), any text or images that you upload or provide to us in the context of the Services.
If you provide an Audio Recording, this may contain the Personal Information of third parties. Before you do so, please make sure you have the necessary permissions from your colleagues, friends or other third parties before sharing Personal Information or referring them to us.
Cookies and Other Technologies
We use browser cookies (small text files placed on your device) to administer our site, gather and analyze statistical information, ensure security, combat spam, and for advertising purposes. Cookies enable us to provide you with an enhanced user experience when you browse our website and also help to improve its features. More detailed information on the use of cookies can be found in our Cookies Policy.
We also use web beacons (tiny graphics with a unique identifier) for analytics and advertising purposes and to further develop, test, and improve our services, as described in our Cookies Policy.
Log Files
Similar to most online platforms, Intellectia utilizes web server log files. These logs capture information such as internet protocol (IP) addresses (refer to the "Device Information" section for more details), types of browsers, internet service providers, pages that referred you to us, pages you exit to, types of platforms, and timestamps. We employ these log files to manage our site, gather aggregate traffic data for site planning, and to ensure compliance with our terms of service. It's important to note that in these log files, IP addresses are not linked to personally identifiable information.
Device Information
We collect data about the devices you use to interact with our services, including the IP address of the device (which also gives us an indication of the country you are connecting from), the type of device, operating system, and versions of applications and browsers. This information is gathered to prevent spam and misuse of our services. In certain jurisdictions, IP addresses may be considered personal data and will be handled in accordance with this privacy policy.
Analytics
When you utilize our website, mobile and desktop applications, or widgets provided to other sites, we automatically gather analytics information. This may encompass general device details, device identifiers (such as Google Advertising ID for Android devices or Advertising Identifier (IDFA) for iOS devices), network information, and interactions with websites and applications. We collect data in a pseudonymous form, and this analytics information does not include any personally identifiable information from your profile. We use this data to analyze and enhance the functionality of our services and applications and to further develop and test our service. For this purpose, we may employ both internal analytics and third-party service providers. For more information on our use of third-party service providers, please see the section on Analytics Providers below.
Data from Third Parties
When you log in to your account using credentials from internet services (such as Facebook, Twitter, Google, Yahoo!, LinkedIn, Apple), those services send us your username and the email address associated with the credentials you've used. We do not control or take responsibility for how third parties provide or process your personal information.
Usage of Personal Information
We utilize personal data in various ways that are essential for providing the services you intend to use, for certain legitimate interests, and as required to comply with applicable laws, as detailed below.
We do not typically rely on your consent to process your personal data if another lawful basis is available. If we do rely on your consent, we will clearly communicate this to you at that time.
Profile
Each user's profile comprises information detailing their viewing preferences. Settings for users (such as language, theme color, etc.) are maintained solely to customize the user's experience when using our website, applications, or user accounts. We do not share private profile settings with any third parties.
Please be aware that when you create an account, other users or visitors may access your public profile and view any information you have made publicly available about yourself.
Operations Relating to User Accounts and Profiles
We use your contact information, such as your username, email address, or phone number, in the following ways:
- To authenticate your user account, ensure its security and the security of our services, and to prevent spam, fraud, and abuse;
- To acknowledge, confirm, and manage your user account;
- To send all new users a welcome activation email to verify their email address;
- (For Paid Users) To provide you with subscription services and contact you regarding your use of such services. This is necessary for us to fulfill your requests;
- Paid Users will also receive a notification email from our payment processor if there are any issues with billing their cards for auto-renew subscriptions. Users cannot opt out of these messages, though they can delete their account.
Provide You with the Services
We use your audio recordings, usage information and platform information in order to provide you with the Services.
We use information we automatically collect or generate about you when you use the Services, as well as non-personal information about your device such as device manufacturer, model and operating system, and the amount of free space on your device, to analyze the use of and improve our Services.
Deleting User Accounts
You have the option to discontinue using our website and/or application and request the deletion of your account in the Profile settings. Your account will be deleted after 30 days. During this period, you can halt the deletion process at any time.
Please note that if you request the deletion of your account, we will remove the subsequent personal data you have provided us. Some data, such as published ideas and messages sent to other users, will be retained as they have already been integrated into our system. This data must be stored to maintain the integrity of the platform.
For legitimate business processes and to comply with legal obligations, including tax laws, audits, and security, we must retain certain data for an extended period. This data includes, but is not limited to, transaction logs, financial records, addresses, and employment details. The retention period for each type of data will adhere to specific legal requirements, extending up to 10 years.
Note that search engines and third parties may retain copies of your publicly available information even after your account has been deleted. Additionally, published ideas will remain on the site, and messages sent to other users cannot be deleted.
Marketing
We may send you marketing emails about products or services similar to those you are subscribed to, including information about events and other promotions we believe may interest you. This is unless you have indicated to us that you do not wish to receive such communications. We will send you other promotional information by email only with your consent, which was given when you provided us with your personal data. Users can opt out of receiving marketing communications at any time by clicking "unsubscribe" in one of the emails (for more information on your rights, please see the "User Rights" section below).
Social Notifications
We may notify you via email about new users who have followed you, liked an idea, new ideas from users you follow, and so on. You can choose not to receive such notifications at any time by adjusting your Profile settings.
Service-Related Announcements
Occasionally, it may be necessary to send out service-related announcements. For example, if our service is interrupted for an extended period or a significant functionality upgrade is released, we might send all users an email message.
Customer Service
When you open a support ticket, we use your contact details, as well as information about your device, server logs, a description of the problem, and any other supporting materials (videos, screenshots, etc.), to help resolve the issue(s).
Legitimate Interests
We process your personal data as necessary for specific legitimate business interests, including but not limited to:
- Responding to your inquiries, comments, or concerns;
- Managing our services to understand how visitors interact with our Website and application, ensuring optimal presentation for you and your device;
- Enhancing and refining our mobile applications;
- Sharing personal data among our affiliated entities for administrative purposes, subscription services, and sales and marketing activities, except where your consent is required;
- Sending you information about products or services similar to those you've subscribed to, unless you've opted out or indicated a preference not to receive such communications. Our legitimate interest lies in ensuring our marketing is relevant to you, tailoring our communications to your interests;
- Anonymizing, pseudonymizing, aggregating, and de-identifying data for our internal business uses, including sharing with partners, affiliates, agents, and third parties for commercial, statistical, and market research purposes, such as analyzing group patterns and conducting demographic, interest, and behavior research;
- Internal business and technical operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes, and maintaining the security of our Website, network, and information systems;
- Compliance with legal obligations, responding to competent authorities, enforcing our Terms of Use, protecting our operations or those of our affiliates, safeguarding our rights, safety, property, and that of our affiliates, you, or others, enforcing or defending legal rights, or preventing damage.
"Legitimate interests" refers to the interests of Intellectia and our affiliated entities in managing our business. We balance potential impacts on you and your data protection rights when processing personal data for our legitimate interests. Our interests do not automatically override yours. We avoid using personal data for activities where our interests are outweighed by the impact on our users, unless with explicit consent or if required or permitted by law. You have the right to object to processing based on our legitimate interests at any time, especially if it relates to your particular situation (for more information on your rights, see the "User Rights" section below).
Sharing Personal Information
We share your personal data with third parties in these scenarios:
- Service Providers: Intellectia engages third-party service providers for operational support, such as payment processing, IT services, analytics, digital advertising, and marketing solutions. These parties may access, process, or store your personal data to perform services on our behalf.
- Payment Information: Paid users must provide payment details for billing purposes, processed by our payment processors. We do not access your payment card information during transactions. Contact information is used for communication if there are order processing issues.
- Third-Party Content Providers: When purchasing market data, we share your contact details with providers like Refinitv or stock exchanges, who process this data to grant you access.
- Intellectia Affiliated Businesses: Our affiliates may access and process your information to provide requested services, offer products, and for the purposes outlined above.
- Analytics Providers: We use third-party analytics for our services and applications to monitor usage and improve functionality.
- Administrative and Legal Reasons: We may disclose your data for legal compliance, enforcing terms, protecting our operations, rights, safety, and property, or defending legal rights.
Security of Personal Data
We implement technical and organizational measures to protect your data and require the same from third parties we work with. We use encryption and other safeguards to protect your information during transmission and storage. We also take steps to secure our services, systems, and data offline. However, no method is 100% secure, so we cannot guarantee absolute security.
Public information on our site
Public Profile
When you create your profile on our Service, other users or visitors may access your public profile and see any information you have made available about yourself. Your email address, however, will not be visible (unless you choose to make it visible).
Public content
Our Service allows those with a registered user account to share their chats , their ideas and other content, with the rest of the internet via our Publish features.
By using a Publish features, you grant us an irrevocable, perpetual, and royalty-free license to publish and disclose the content, as well as the username of the author, which makes you identifiable.
You can also publish your content as "private". This means that the content will not be displayed public, nor will it be indexed by search engines.
When you comment on any content, we also publish certain information about your comment: including date, time and application (such as "Intellectia for iOS" if you commented on it from one of our applications).
Security of personal data
We use technical and organizational safeguards to protect your personal data and require third parties with whom we work to do the same.
We also do our best to protect user information offline. All of our users' personal information is restricted to our offices. Only employees who need to see the information to perform their jobs are allowed to access it.
The servers that store personal data are located in a secure environment in a locked facility.
We are constantly improving the ways we secure, store, and process the data we collect, including the addition of physical security measures that help us counter unauthorized access to our systems. However, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Third Party Sites
Links to other sites
At our discretion we may add links (web links) to other websites from our Website. These websites can be run by third parties with separate and independent privacy policies. We, therefore, have no responsibility nor are we liable for any content, activities or privacy policies of these linked sites. We suggest you read the privacy policy of each and every site you visit.
Other Websites and Services
Our Website may contain links to other websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or the content of such other websites or services. We encourage you to be aware when you leave our Website and to read the privacy statements of each and every website and service that collects personal information. This Privacy Policy applies only to information collected by our Website.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email at contact@intellectia.ai.
This Privacy Policy was last updated on March 3, 2024.