CarMax Appoints New CEO, Signals Turnaround Ahead
Written by Emily J. Thompson, Senior Investment Analyst
Updated: 10 hours ago
0mins
Should l Buy KMX?
Source: Fool
- Leadership Change: CarMax appointed Keith Barr as the new CEO on March 16, marking the end of uncertainty in its executive suite, which is expected to drive the company's turnaround despite a 40% stock price drop over the past year.
- Investor Pressure: Activist investor Starboard Value has taken a significant stake valued at approximately $350 million and nominated two new board members, pushing for performance improvements that could benefit investors in the long run.
- Performance Challenges: CarMax is set to release its Q4 2025 results on April 14, with last quarter's used-unit sales down 8% and comparable-store sales down 9%, resulting in a net earnings decline of over 50% year-over-year.
- Market Outlook: CarMax's stock is currently relatively inexpensive, with P/E ratios slightly above 13, and with new leadership focused on performance enhancement and user experience upgrades, the market outlook appears optimistic for its future performance.
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Analyst Views on KMX
Wall Street analysts forecast KMX stock price to fall
13 Analyst Rating
0 Buy
10 Hold
3 Sell
Hold
Current: 40.310
Low
24.00
Averages
33.60
High
37.00
Current: 40.310
Low
24.00
Averages
33.60
High
37.00
About KMX
CarMax, Inc. is a retailer of used autos. The Company operates through two segments: CarMax Sales Operations and CarMax Auto Finance (CAF). The CarMax Sales Operations segment consists of all aspects of its auto merchandising and service operations. The CarMax Sales Operations segment sells used vehicles, purchases used vehicles from customers and other sources, sells related products and services, and arranges financing options for customers. The CAF segment consists solely of its own finance operation that provides financing for customers buying retail vehicles from the Company. The CAF segment also services all auto loans, it originates and is responsible for providing billing statements, collecting payments, maintaining contact with delinquent customers, and arranging for the repossession of vehicles securing defaulted loans. It provides customers with a range of other related products and services, including extended protection plan (EPP) products and vehicle repair services.
About the author

Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
- Leadership Change: CarMax appointed Keith Barr as the new CEO on March 16, marking the end of uncertainty in its executive suite, which is expected to drive strategic transformation and improve performance.
- Share Buyback Plan: The company repurchased $201 million of its shares last quarter and plans to continue further buybacks to enhance shareholder value and improve its balance sheet, despite facing market challenges.
- Investor Pressure: Activist investor Starboard Value holds approximately $350 million in CarMax shares and has nominated two board members, pushing for operational discipline and governance improvements to achieve long-term performance enhancement.
- Sales Performance Decline: Last quarter, CarMax experienced an 8% drop in used-unit sales and a 9% decline in comparable-store sales, with net earnings decreasing by over 50% year-over-year, primarily due to macroeconomic headwinds, necessitating patience for turnaround results.
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- Leadership Change: CarMax appointed Keith Barr as the new CEO on March 16, marking the end of uncertainty in its executive suite, which is expected to drive the company's turnaround despite a 40% stock price drop over the past year.
- Investor Pressure: Activist investor Starboard Value has taken a significant stake valued at approximately $350 million and nominated two new board members, pushing for performance improvements that could benefit investors in the long run.
- Performance Challenges: CarMax is set to release its Q4 2025 results on April 14, with last quarter's used-unit sales down 8% and comparable-store sales down 9%, resulting in a net earnings decline of over 50% year-over-year.
- Market Outlook: CarMax's stock is currently relatively inexpensive, with P/E ratios slightly above 13, and with new leadership focused on performance enhancement and user experience upgrades, the market outlook appears optimistic for its future performance.
See More
- Leadership Change: CarMax appointed Keith Barr as the new CEO on March 16, marking the end of uncertainty in the executive suite, which is expected to drive the company's turnaround and improve performance despite a 40% stock price drop over the past year.
- Investor Pressure: Activist investor Starboard Value holds a significant stake valued at approximately $350 million and has nominated two board members, pushing for strategic adjustments under the new CEO to enhance long-term returns for investors.
- Financial Challenges: CarMax is set to release its Q4 2025 results on April 14, and despite an 8% drop in used unit sales and a 9% decline in comparable store sales last quarter, along with a more than 50% year-over-year decrease in net earnings, the company is focused on improving its balance sheet.
- Market Outlook: Facing challenges from tariffs and shrinking consumer wallets, CarMax's stock is currently relatively inexpensive with P/E ratios slightly above 13, and the new leadership's focus on enhancing user experience and financial health indicates the company's undervalued potential.
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- Surge in EV Interest: Since the onset of the Iran war, inquiries for new electric vehicles in the U.S. have surged by 28%, while used EV inquiries rose by 15%, indicating a significant consumer shift towards EVs, even as traditional automakers pivot back to internal combustion engines.
- Fuel Prices Impact Buying Behavior: Elevated gas prices have made electric vehicles more appealing for long-distance drivers; however, Cox Automotive anticipates that consumer buying habits will require over six months of sustained high gas prices to change significantly, highlighting the slow pace of market transition.
- Decline in EV Sales: Despite increased inquiries, Cox forecasts a 28% drop in U.S. EV sales for the first quarter, down to 212,600 units, reflecting limited market acceptance of electric vehicles amidst shifting consumer preferences.
- Global Market Transformation: The energy shock from the Iran war is expected to accelerate EV adoption in Europe and Asia, particularly in countries like Vietnam, Thailand, and Indonesia, where consumers are increasingly inclined to choose affordable models from Chinese manufacturers.
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- Best Employer Recognition: CarMax has been named one of the 100 Best Companies to Work For by Fortune for the 22nd consecutive year, ranking #56 in 2026, highlighting the company's ongoing excellence in employee satisfaction and corporate culture.
- Trust and Performance: Analysis by Great Place to Work reveals that trust among employees, based on anonymous survey responses from over 1.3 million U.S. workers, is a leading indicator of business performance, with high-trust companies motivating employees to exert extra effort.
- Multiple Honors: In addition to being a top employer, CarMax has received accolades such as Fortune's Best Workplaces in Retail, Best Workplaces for Parents, PEOPLE's Companies that Care, and recognition as a Military Friendly Employer, enhancing its employer brand image.
- Recruitment and Benefits: CarMax is currently hiring across various business areas, offering competitive pay and benefits, including immediate 401(k) eligibility, gym discounts, and comprehensive medical plans, which attract talent and improve employee satisfaction.
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- Rising Negative Equity: According to J.D. Power, 30.5% of new car buyers are facing negative equity on trade-ins, up 4.2 percentage points from last year, indicating increasing market pressures that affect consumer purchasing decisions.
- Record High Debt Levels: As of Q4 2025, the average amount owed on underwater trade-ins reached $7,214, a record high, with 27% of these trade-ins carrying over $10,000 in negative equity, reflecting a deterioration in consumer financial health.
- Increased Payment Burden: The average monthly payment for buyers rolling negative equity into new loans hit $916, which is $144 higher than the average payment for all new car purchases, indicating greater financial strain on consumers when buying vehicles.
- Extended Loan Terms Trend: Among new car purchases involving negative equity, 40.7% are financed with 84-month loans, suggesting that consumers are extending loan terms to cope with high vehicle prices, thereby increasing future negative equity risks.
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