Bank of America Analysts Bullish on ServiceNow's AI Potential
Written by Emily J. Thompson, Senior Investment Analyst
Updated: May 19 2026
0mins
Source: Yahoo Finance
- Analyst Rating Upgrade: Bank of America analysts assigned a buy rating to ServiceNow, projecting that the company will benefit from AI applications, which led to an 8% increase in stock price, reflecting market confidence in its growth prospects.
- Stock Price Fluctuation: Although ServiceNow's stock surged following the analyst rating, it experienced a 2% decline today, indicating market sensitivity to short-term volatility, prompting investors to monitor future performance closely.
- AI Application Potential: Analysts highlighted ServiceNow's significant potential in the AI sector, which could drive revenue growth by enhancing operational efficiency and customer experience, thereby strengthening its competitive position in the market.
- Market Reaction Analysis: The upgrade and subsequent stock fluctuations suggest a growing investor interest in tech stocks, particularly against the backdrop of rapid AI advancements, making ServiceNow's strategic positioning increasingly critical.
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Analyst Views on NOW
Wall Street analysts forecast NOW stock price to rise
32 Analyst Rating
30 Buy
2 Hold
0 Sell
Strong Buy
Current: 108.730
Low
172.00
Averages
222.81
High
263.00
Current: 108.730
Low
172.00
Averages
222.81
High
263.00
About NOW
ServiceNow, Inc. provides an artificial intelligence (AI) platform for business transformation. The Company’s AI platform connects people, processes, data, and devices to increase productivity and maximize business outcomes. Its intelligent platform, the Now Platform, is a cloud-based solution that helps enterprises and organizations across public and private sectors digitize workflows. The workflow applications built on the Now Platform are organized into four primary areas: Technology, CRM and Industry, Core Business and Creator. Its products include IT Service Management, IT Operations Management, HR Service Delivery, ServiceNow AI Agents, AI Experience, Build Agent, ServiceNow AI Control Tower, AI Agent Fabric, RaptorDB, Workflow Data Fabric, Workplace Service Delivery, ServiceNow Platform Encryption, Telecommunications Service Operations Management, and others. The Company also offers identity security, helping organizations secure access across the enterprise.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
Investment Comparison: Palantir vs. ServiceNow
- Government Contract Growth: Palantir's U.S. government contract revenue reached $687 million in Q1, an 84% increase year-over-year, indicating strong demand in the government sector, especially as the Pentagon requests $2.3 billion to expand the use of the Maven Smart System, which is expected to further solidify its market position.
- Commercial Revenue Surge: Palantir's U.S. commercial revenue hit $595 million in Q1, up 133% year-over-year, demonstrating widespread acceptance of its solutions in enterprise management and supply chain optimization, which is anticipated to drive sustained growth in the future.
- Guidance Upgrade: Palantir raised its Q2 revenue guidance to between $1.797 billion and $1.801 billion, and increased its full-year revenue forecast from $7.182 billion to $7.198 billion to a range of $7.650 billion to $7.662 billion, reflecting confidence in future performance and robust market demand.
- ServiceNow's Challenges: While ServiceNow reported Q1 revenue of $3.77 billion, a 22% increase, subscription revenue growth has slowed due to delayed deals in the Middle East, with future growth expected to lag behind Palantir, highlighting significant differences in market opportunities between the two companies.
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Market Comparison of Palantir and ServiceNow
- Government Contract Growth: Palantir's U.S. government contract revenue reached $687 million in Q1, an 84% increase year-over-year, indicating strong demand in the government sector, especially as the Pentagon requests $2.3 billion to expand the use of the Maven Smart System, which is expected to further solidify its market position.
- Surge in Commercial Revenue: Palantir's U.S. commercial revenue hit $595 million in Q1, up 133% year-over-year, closing 206 deals worth over $1 million, which demonstrates rapid expansion in the commercial market and is expected to drive future revenue growth.
- ServiceNow's Revenue Performance: ServiceNow reported Q1 revenue of $3.77 billion, a 22% increase, although facing challenges with delayed deals in the Middle East, its Q2 subscription revenue is projected to grow by 22.5%, reflecting ongoing demand in IT service management.
- Future Growth Expectations: Palantir anticipates sales of $4.47 billion in 2025, a 56% increase, while ServiceNow expects revenue of $13.28 billion in 2025, growing by 21%, indicating that Palantir has a clear advantage in market opportunities and growth potential.
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- Competitors Rally: Following Dell's report, Hewlett Packard Enterprise (HPE) shares soared 21%, Super Micro (SMCI) rose over 11%, and ServiceNow (NOW) increased by over 6%, indicating strong market confidence in these companies.
- Sentiment Shift: Sentiment for HPE and SMCI on Stocktwits shifted from 'bullish' to 'extremely bullish', while NOW's sentiment changed from 'neutral' to 'bullish', reflecting investor optimism about their future performance.
- Strategic Partnership Expansion: ServiceNow announced an expanded agreement with Indian IT major Wipro to sell bundled solutions, further solidifying its market position in enterprise IT management and cloud operations, which is expected to drive future revenue growth.
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Wipro Expands Partnership with ServiceNow for AI Workflows
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- Partnership Expansion: Wipro announced an expanded collaboration with U.S.-based software provider ServiceNow to deploy agentic AI workflows across core enterprise functions, aiming to enhance operational efficiency and drive digital transformation.
- Technological Innovation: By integrating agentic AI workflows, Wipro expects to optimize service delivery and improve customer experience, thereby strengthening its position in the highly competitive IT services market.
- Strategic Implications: This partnership not only enhances Wipro's technological capabilities in the AI domain but also has the potential to generate new revenue streams, further solidifying its leadership in the global IT services industry.
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- Chipmaker Stock Surge: Arm Holdings' shares jumped over 15% after Mizuho raised its price target from $290 to $360, anticipating strong growth from internal CPU demand in 2027, which boosts market confidence in its future performance.
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Investment Comparison: Palantir vs. ServiceNow
- Government Contract Growth: Palantir's U.S. government contract revenue reached $687 million in Q1, an 84% increase year-over-year, indicating strong demand in the government sector, especially as the Pentagon requests $2.3 billion to expand the use of the Maven Smart System, which is expected to further solidify its market position.
- Commercial Revenue Surge: Palantir's U.S. commercial revenue hit $595 million in Q1, up 133% year-over-year, demonstrating widespread acceptance of its solutions in enterprise management and supply chain optimization, which is anticipated to drive sustained growth in the future.
- Guidance Upgrade: Palantir raised its Q2 revenue guidance to between $1.797 billion and $1.801 billion, and increased its full-year revenue forecast from $7.182 billion to $7.198 billion to a range of $7.650 billion to $7.662 billion, reflecting confidence in future performance and robust market demand.
- ServiceNow's Challenges: While ServiceNow reported Q1 revenue of $3.77 billion, a 22% increase, subscription revenue growth has slowed due to delayed deals in the Middle East, with future growth expected to lag behind Palantir, highlighting significant differences in market opportunities between the two companies.
See More
Market Comparison of Palantir and ServiceNow
- Government Contract Growth: Palantir's U.S. government contract revenue reached $687 million in Q1, an 84% increase year-over-year, indicating strong demand in the government sector, especially as the Pentagon requests $2.3 billion to expand the use of the Maven Smart System, which is expected to further solidify its market position.
- Surge in Commercial Revenue: Palantir's U.S. commercial revenue hit $595 million in Q1, up 133% year-over-year, closing 206 deals worth over $1 million, which demonstrates rapid expansion in the commercial market and is expected to drive future revenue growth.
- ServiceNow's Revenue Performance: ServiceNow reported Q1 revenue of $3.77 billion, a 22% increase, although facing challenges with delayed deals in the Middle East, its Q2 subscription revenue is projected to grow by 22.5%, reflecting ongoing demand in IT service management.
- Future Growth Expectations: Palantir anticipates sales of $4.47 billion in 2025, a 56% increase, while ServiceNow expects revenue of $13.28 billion in 2025, growing by 21%, indicating that Palantir has a clear advantage in market opportunities and growth potential.
See More
U.S. Stock Futures Steady as Dell Technologies Soars on AI Growth
- Dell Technologies Surge: Dell Technologies reported explosive growth in its AI-optimized server business, which accounted for over one-third of total sales, leading to a 40% increase in premarket trading, highlighting the company's strong competitive position in the rapidly expanding AI market.
- Space Stocks Volatility: Following a Blue Origin rocket explosion, space stocks experienced significant volatility, with SpaceX's upcoming IPO valuation being lowered from $2 trillion to $1.8 trillion, reflecting market concerns about the future of the space industry.
- Market Sentiment Recovery: Despite uncertainties, retail sentiment towards the SPDR S&P 500 ETF remains in 'bullish' territory, while the Invesco QQQ Trust tracking the Nasdaq-100 Index holds a 'neutral' stance, indicating cautious optimism among investors regarding market conditions.
- Economic Data Focus: Investors are closely watching the upcoming U.S. trade balance and Chicago PMI data releases, along with speeches from multiple Federal Reserve officials, which could influence market trends and provide insights into economic health.
See More
Dell's Earnings Surprise Boosts Competitors' Stock Prices
- Strong Dell Earnings: Dell's fiscal Q1 revenue surged 88% to $43.84 billion, exceeding analysts' expectations of $35.74 billion, driven by exceptional demand for AI-optimized servers, which is likely to enhance its market share further.
- Competitors Rally: Following Dell's report, Hewlett Packard Enterprise (HPE) shares soared 21%, Super Micro (SMCI) rose over 11%, and ServiceNow (NOW) increased by over 6%, indicating strong market confidence in these companies.
- Sentiment Shift: Sentiment for HPE and SMCI on Stocktwits shifted from 'bullish' to 'extremely bullish', while NOW's sentiment changed from 'neutral' to 'bullish', reflecting investor optimism about their future performance.
- Strategic Partnership Expansion: ServiceNow announced an expanded agreement with Indian IT major Wipro to sell bundled solutions, further solidifying its market position in enterprise IT management and cloud operations, which is expected to drive future revenue growth.
See More
Wipro Expands Partnership with ServiceNow for AI Workflows
- Stock Price Surge: Wipro's shares rose 4.67% before the market opened on Friday, reflecting investor optimism regarding the company's new partnership and indicating confidence in its future growth potential.
- Partnership Expansion: Wipro announced an expanded collaboration with U.S.-based software provider ServiceNow to deploy agentic AI workflows across core enterprise functions, aiming to enhance operational efficiency and drive digital transformation.
- Technological Innovation: By integrating agentic AI workflows, Wipro expects to optimize service delivery and improve customer experience, thereby strengthening its position in the highly competitive IT services market.
- Strategic Implications: This partnership not only enhances Wipro's technological capabilities in the AI domain but also has the potential to generate new revenue streams, further solidifying its leadership in the global IT services industry.
See More
IBM to Invest Over $10 Billion in Quantum Computing
- Quantum Computing Investment: IBM disclosed in a regulatory filing that it will invest over $10 billion in quantum computing over the next five years, a move expected to enhance the company's competitiveness in cutting-edge technology and solidify its market leadership.
- Chipmaker Stock Surge: Arm Holdings' shares jumped over 15% after Mizuho raised its price target from $290 to $360, anticipating strong growth from internal CPU demand in 2027, which boosts market confidence in its future performance.
- Rail Merger Halted: Shares of Norfolk Southern and Union Pacific fell about 4% after the Surface Transportation Board halted its review of the proposed $71.5 billion merger, indicating regulatory concerns that could impact future market consolidation.
- Cloud Platform Performance: Snowflake's stock soared 37%, with expectations for a second-quarter adjusted operating margin of 12.5%, exceeding analysts' forecast of 11.9%, demonstrating its strong growth potential in the cloud computing market.
See More
