Analysts update Salesforce stock outlook following important meeting
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Oct 20 2025
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Source: Yahoo Finance
Salesforce's AI Initiatives: Salesforce is promoting its new AI platform, Agentforce, which aims to enhance customer support and sales, but faced backlash for removing the search feature from its Help section, prompting a commitment to reinstate it by November 15.
Financial Performance: In Q2 of fiscal 2026, Salesforce reported a revenue increase of 10% year-over-year to $10.2 billion, with a net income of $1.9 billion, and analysts have raised their free cash flow estimates for fiscal years 2027 and 2028.
Market Expansion Plans: CEO Marc Benioff announced plans to enter the IT service management market with Agentforce, leveraging existing resources, while analysts noted stable demand for Salesforce's Sales and Service Clouds.
Analyst Ratings and Risks: Analysts maintain a buy rating with a target price of $325 for Salesforce shares, citing potential risks from competition, integration challenges from acquisitions, and cyclical spending patterns in enterprise applications.
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Analyst Views on CRM
Wall Street analysts forecast CRM stock price to rise over the next 12 months. According to Wall Street analysts, the average 1-year price target for CRM is 326.95 USD with a low forecast of 223.00 USD and a high forecast of 405.00 USD. However, analyst price targets are subjective and often lag stock prices, so investors should focus on the objective reasons behind analyst rating changes, which better reflect the company's fundamentals.
42 Analyst Rating
31 Buy
10 Hold
1 Sell
Moderate Buy
Current: 214.080
Low
223.00
Averages
326.95
High
405.00
Current: 214.080
Low
223.00
Averages
326.95
High
405.00
About CRM
Salesforce, Inc. is a provider of customer relationship management (CRM) technology. The Company helps organizations of any size reimagine their business for the world of artificial intelligence (AI). With Agentforce, its platform, organizations can bring humans together with AI agents to drive customer success on one deeply unified platform. With the Salesforce platform, it delivers a single source of truth, connecting customer data with integrated AI across systems, apps and devices to help companies sell, service, market and conduct commerce from anywhere. Agentforce is a new layer of the Salesforce platform that enables companies to build and deploy AI agents that can respond to inputs, make decisions and take action autonomously across business functions. Agentforce includes a suite of customizable agents for use across sales, service, marketing and commerce. Datablazer is a data-driven innovator, which leverages the Company’s platform to unlock insights and drive decisions.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
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