Amazon Faces Rising Delivery Cost Challenges Amid Contract Negotiations
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Mar 21 2026
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Should l Buy UPS?
Source: Fool
- Contract Negotiation Breakdown: The breakdown in negotiations between USPS and Amazon follows UPS's decision to cut its package volume for Amazon by 50%, indicating a broader industry pushback against low-margin customers, which may lead to increased delivery costs for Amazon in the last mile.
- UPS's Strategic Shift: UPS's reduction in its relationship with Amazon aims to decrease reliance on high-volume, low-profit customers, directly impacting Amazon's delivery network and forcing it to seek new solutions in smaller markets to maintain service levels.
- Pressure on Delivery Network Expansion: While Amazon has invested heavily in its own delivery services, it still faces limitations in certain smaller markets, and UPS's contraction makes USPS a potential alternative in hard-to-reach areas, thereby increasing Amazon's operational costs.
- Intensified Industry Competition: USPS's tough stance against Amazon could theoretically lead to higher delivery rates, which would benefit UPS and FedEx; however, both companies are unlikely to increase their exposure to Amazon, leaving Amazon at a disadvantage in this evolving landscape.
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Analyst Views on UPS
Wall Street analysts forecast UPS stock price to rise
19 Analyst Rating
9 Buy
9 Hold
1 Sell
Moderate Buy
Current: 103.940
Low
80.00
Averages
107.06
High
126.00
Current: 103.940
Low
80.00
Averages
107.06
High
126.00
About UPS
United Parcel Service, Inc. is a global package delivery and logistics provider. Its U.S. Domestic Package segment offers a full spectrum of air and ground package transportation services. Its air portfolio offers time-definite, same-day, next-day, two-day and three-day delivery alternatives as well as air cargo services. Its ground network enables customers to ship using its day-definite ground service. Ground Saver provides residential ground service for customers with non-urgent, lightweight residential shipments. Its International Package segment consists of small package operations in Europe, Middle East and Africa, Canada and Latin America and Asia. It offers a selection of guaranteed day and time-definite international transportation services supported by its brokerage capabilities that facilitate cross-border clearance for international shipments. Its supply chain solutions consist of customized third-party logistics and specialized cold chain transportation solutions.
About the author

Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
- Key Transition Actions: In Q1, UPS reduced non-lucrative Amazon volume by 500,000 pieces daily and closed 23 facilities, aiming to lower operational costs to support its $3 billion annual cost-out target.
- Financial Performance Overview: UPS reported Q1 consolidated revenue of $21.2 billion and operating profit of $1.3 billion with a 6.2% operating margin, despite facing $350 million in additional cost pressures, demonstrating solid financial performance.
- Market Share Growth: Small and medium-sized businesses (SMBs) accounted for 34.5% of total U.S. volume, marking a historic high, while B2B represented 45.2%, indicating strong growth potential in these segments for UPS.
- Future Outlook: Management reaffirmed 2026 targets with consolidated revenue expected to be approximately $89.7 billion and an operating margin of about 9.6%, maintaining an optimistic view on Q2 profitability despite geopolitical and fuel cost uncertainties.
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