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TTEC Overview

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Intellectia

Loading chart...

High
2.815
Open
2.710
VWAP
2.72
Vol
625.28K
Mkt Cap
132.35M
Low
2.630
Amount
1.70M
EV/EBITDA(TTM)
5.34
Total Shares
48.66M
EV
950.84M
EV/OCF(TTM)
7.49
P/S(TTM)
0.06
TTEC Holdings, Inc. is a global customer experience (CX) technology and services company for artificial intelligence (AI)-enabled digital CX solutions. Its segments include TTEC Digital and TTEC Engage. TTEC Digital segment is a CX technology and service provider and is focused on the intersection of Contact Center as a Service (CCaaS), customer relationship management, and AI and analytics. It creates and implements strategic CX transformation roadmaps; sells, operates, and provides managed services for cloud platforms and premise-based CX technologies, and creates proprietary IP to support industry specific and custom client needs. TTEC Engage segment provides the digitally enabled CX operational and managed services to support large, complex enterprise clients’ end-to-end customer interactions at scale across the world. It delivers data-driven omnichannel customer care, customer acquisition, growth, and retention services, tech support, fraud mitigation and back-office solutions.
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Events Timeline

(ET)
2026-05-21
09:10:00
TTEC Extends Seven-Year Contract with Volkswagen UK
select
2026-05-13 (ET)
2026-05-13
08:20:00
TTEC Signs Strategic Collaboration Agreement with Amazon Web Services
select
2026-05-07 (ET)
2026-05-07
18:00:00
TTEC Q1 Revenue of $496.18M Beats Expectations
select
2026-05-07
18:00:00
TTEC Maintains FY26 Revenue Outlook of $2.01B to $2.06B
select
2026-03-16 (ET)
2026-03-16
08:30:00
TTEC Launches Fin-TTEC Fintech Solutions
select
2026-02-26 (ET)
2026-02-26
17:00:00
TTEC Q4 Revenue $569.96M Beats Expectations
select
2026-02-26
17:00:00
TTEC Sees FY26 Revenue of $2.01B to $2.06B
select
2025-09-08 (ET)
2025-09-08
09:56:55
TTEC Holdings and VoxEQ Collaborate to Provide Voice Biometrics in SmartApps Cloud
select

News

Newsfilter
5.0
05-28Newsfilter
TTEC Launches AI Security Platform Titan™ for Remote CX Operations
  • AI Security Platform Launch: TTEC's newly launched Titan™ platform integrates AI threat detection and real-time behavioral monitoring, designed to secure enterprise-scale remote customer experience (CX) operations, thereby enabling businesses to scale without sacrificing security or performance.
  • Enhanced Recruitment Efficiency: With Titan™, TTEC's remote CX model accelerates recruitment cycles by up to 25 times, significantly improving talent acquisition speed and flexibility while ensuring business continuity and customer trust.
  • Security Across CX Lifecycle: Titan™ embeds security measures throughout the entire remote CX lifecycle, from AI-driven hiring to real-time coaching, ensuring that every customer interaction is secure and compliant, which enhances overall customer satisfaction.
  • Global Availability: Titan™ is now available to new and existing clients worldwide, marking TTEC's ongoing innovation in the remote CX space and further solidifying its leadership position in the industry.
NASDAQ.COM
7.5
05-21NASDAQ.COM
TTEC Expands Collaboration with Volkswagen Group UK for Digital Transformation
  • Strategic Collaboration Expansion: TTEC Holdings has announced a seven-year extended partnership with Volkswagen Group UK aimed at delivering class-leading customer experience and AI-enabled digital transformation services, further solidifying their collaborative foundation in innovation and operational excellence.
  • Comprehensive Service Offerings: Under the agreement, TTEC will continue to provide customer care, case management, connected vehicle support, and AI-driven omnichannel contact center solutions, ensuring efficient operations in the UK and Cairo, Egypt.
  • Commitment to Long-term Value: TTEC executive Simon Dillsworth emphasized that the strong foundation built during their previous collaboration will continue to focus on creating long-term value for customers over the next seven years, highlighting the importance of customer relationships.
  • Stable Market Performance: Although TTEC's current stock price is $2.49, down 0.04% on Nasdaq, this collaboration expansion is expected to provide a stable revenue stream for the company, enhancing its competitive position in the market.
Newsfilter
7.5
05-21Newsfilter
TTEC Extends Seven-Year Contract with Volkswagen Group UK
  • Strategic Partnership Renewal: TTEC has extended its seven-year contract with Volkswagen Group UK, further advancing customer experience and AI digital transformation in the UK, demonstrating a long-term commitment to innovation and customer value.
  • Expanded Service Scope: Under the renewed agreement, TTEC will continue to provide customer care, case management, and AI-enabled omnichannel contact center solutions for brands including Audi, Škoda, and SEAT, ensuring a seamless data-driven experience throughout the customer lifecycle.
  • Significant Technology Upgrades: Since 2020, TTEC and Volkswagen Group have modernized customer operations through cloud platforms and CRM transformation, significantly enhancing service performance and deepening engagement between retailers and customers, driving business growth.
  • Customer Insight Enhancement: The Customer Experience Director at Volkswagen Group stated that the partnership will continue to deepen understanding of customer needs through data-driven insights, thereby improving service levels and driving future business development.
Newsfilter
7.5
05-19Newsfilter
TTEC Digital Joins Salesforce Forward Deployed Engineering Partner Network
  • Strategic Partnership: TTEC Digital has officially joined Salesforce's newly launched Forward Deployed Engineering Partner Network, enhancing its competitive edge in customer experience through proven success in delivering Salesforce's Agentforce.
  • Technical Integration Capability: By providing deep technical integration, TTEC Digital helps clients map complex data structures, enabling AI agents to safely execute requested tasks, thereby improving operational efficiency and data security for clients.
  • Regulatory Environment Hardening: TTEC Digital builds AI guardrails for industries with strict compliance, privacy, and security requirements, ensuring safe AI technology usage in complex environments and reducing potential legal risks for clients.
  • Ongoing Innovation Support: Beyond initial deployment, TTEC Digital offers innovation-led managed services that help clients continuously optimize and adopt emerging Salesforce capabilities, leading to long-term business growth and enhanced customer satisfaction.
seekingalpha
7.5
05-13seekingalpha
TTEC Partners with AWS to Accelerate Amazon Connect Adoption
  • Strategic Collaboration: TTEC has secured a strategic collaboration agreement with Amazon Web Services (AWS) aimed at accelerating the adoption of Amazon Connect, enhancing customer experience through AI-powered support, and significantly reducing the cost and complexity for businesses implementing new technologies.
  • Positive Market Reaction: Following the announcement of the collaboration, TTEC shares rose 5% during early market action on Wednesday, reflecting market optimism regarding the potential of this partnership, despite a 50% decline in stock price over the past year.
  • Customer Experience Enhancement: The collaboration will deliver intelligent self-service and agent-assist capabilities, enabling businesses to transition more rapidly from legacy contact center platforms to AI-driven customer experiences, thereby lowering risk and accelerating time-to-value.
  • Industry Leadership: TTEC Digital's extensive experience with Amazon Connect, being one of the platform's earliest collaborators, further solidifies its leadership position in customer experience solutions through this partnership.
seekingalpha
7.5
05-13seekingalpha
TTEC Partners with AWS to Enhance Customer Experience
  • Strategic Collaboration Agreement: TTEC Digital has signed a strategic collaboration agreement with Amazon Web Services (AWS) to accelerate the adoption of Amazon Connect through AI-powered customer experience services, enhancing competitive positioning in the customer service sector.
  • Support for Modernization: This agreement will assist organizations in modernizing legacy contact center platforms using AI, automation, and real-time data capabilities, thereby reducing the cost and complexity of customer experience transformations while improving service efficiency.
  • Intelligent Self-Service: The collaboration includes intelligent self-service and agent assist offerings, which are expected to expedite the deployment of AI tools, helping businesses adapt more quickly to market changes and enhance customer satisfaction.
  • Financial Terms Undisclosed: Although the specific financial terms of the agreement were not disclosed, TTEC's stock rose 1.64% in premarket trading to $2.48, indicating a positive market reaction to the collaboration.
Wall Street analysts forecast TTEC stock price to rise
4 Analyst Rating
Wall Street analysts forecast TTEC stock price to rise
1 Buy
3 Hold
0 Sell
Hold
Current: 0.000
sliders
Low
5.00
Averages
5.00
High
5.00
Current: 0.000
sliders
Low
5.00
Averages
5.00
High
5.00
William Blair
Maggie Nolan
Outperform -> Market Perform
downgrade
AI Analysis
2025-11-10
Reason
William Blair
Maggie Nolan
Price Target
AI Analysis
2025-11-10
downgrade
Outperform -> Market Perform
Reason
William Blair analyst Maggie Nolan downgraded TTEC Holdings to Market Perform from Outperform without a price target. The firm sees the company's reiterated 2025 guidance as carrying "modest risk," especially for profitability. TTEC's transition will result in pressured growth and slow margin recovery, the analyst tells investors in a research note. Blair believes the company's free cash flow generation is challenged while its debt remains high.

Valuation Metrics

The current forward P/E ratio for TTEC Holdings Inc (TTEC.O) is 2.26, compared to its 5-year average forward P/E of 11.73. For a more detailed relative valuation and DCF analysis to assess TTEC Holdings Inc's fair value, Click here.

Forward PE

The forward P/E ratio is a valuation metric that divides a company's current stock price by its estimated future earnings per share over the next 12 months.
StronglyUndervaluedUndervaluedFairOvervaluedStronglyOvervalueddotted line Image
5Y Average PE
11.73
Current PE
2.26
Overvalued PE
19.31
Undervalued PE
4.16

Forward EV/EBITDA

The forward EV/EBITDA ratio is a valuation metric that divides a company's enterprise value (EV) by its estimated future earnings before interest, taxes, depreciation, and amortization (EBITDA) over the next 12 months.
StronglyUndervaluedUndervaluedFairOvervaluedStronglyOvervalueddotted line Image
5Y Average EV/EBITDA
7.92
Current EV/EBITDA
5.85
Overvalued EV/EBITDA
13.49
Undervalued EV/EBITDA
2.35

Forward PS

The forward P/S ratio is a valuation metric that divides a company's current stock price by its estimated future sales (or revenue) per share over the next 12 months.
StronglyUndervaluedUndervaluedFairOvervaluedStronglyOvervalueddotted line Image
5Y Average PS
0.66
Current PS
0.06
Overvalued PS
1.30
Undervalued PS
0.01

Financials

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Frequently Asked Questions

What is TTEC Holdings Inc (TTEC) stock price today?

The current price of TTEC is 2.72 USD — it has increased 0.37

What is TTEC Holdings Inc (TTEC)'s business?

TTEC Holdings, Inc. is a global customer experience (CX) technology and services company for artificial intelligence (AI)-enabled digital CX solutions. Its segments include TTEC Digital and TTEC Engage. TTEC Digital segment is a CX technology and service provider and is focused on the intersection of Contact Center as a Service (CCaaS), customer relationship management, and AI and analytics. It creates and implements strategic CX transformation roadmaps; sells, operates, and provides managed services for cloud platforms and premise-based CX technologies, and creates proprietary IP to support industry specific and custom client needs. TTEC Engage segment provides the digitally enabled CX operational and managed services to support large, complex enterprise clients’ end-to-end customer interactions at scale across the world. It delivers data-driven omnichannel customer care, customer acquisition, growth, and retention services, tech support, fraud mitigation and back-office solutions.

What is the price predicton of TTEC Stock?

Wall Street analysts forecast TTEC stock price to rise over the next 12 months. According to Wall Street analysts, the average 1-year price target for TTEC is5.00 USD with a low forecast of 5.00 USD and a high forecast of 5.00 USD. However, analyst price targets are subjective and often lag stock prices, so investors should focus on the objective reasons behind analyst rating changes, which better reflect the company's fundamentals.

What is TTEC Holdings Inc (TTEC)'s revenue for the last quarter?

TTEC Holdings Inc revenue for the last quarter amounts to 496.18M USD, decreased -7.12

What is TTEC Holdings Inc (TTEC)'s earnings per share (EPS) for the last quarter?

TTEC Holdings Inc. EPS for the last quarter amounts to -0.16 USD, decreased -633.33

How many employees does TTEC Holdings Inc (TTEC). have?

TTEC Holdings Inc (TTEC) has 51000 emplpoyees as of May 31 2026.

What is TTEC Holdings Inc (TTEC) market cap?

Today TTEC has the market capitalization of 132.35M USD.