TTEC News & Events

Backs FY26 revenue view $2.01B-$2.06B, consensus $2.03B. Backs FY26 adjusted EBITDA view $220M-$240M. "Our first quarter financial results were slightly below expectations across both segments, primarily due to timing factors. In TTEC Digital, we signed significant new professional services engagements with a large portion phased late in the quarter, impacting near-term revenue and profitability. With this sales momentum and a growing pipeline, we are confident we will deliver meaningful growth in our diversified practices throughout the remainder of the year. In TTEC Engage, we continue to focus on profit optimization through the rationalization of certain underperforming clients, infusing AI-technology into business process enhancements, and growing our offshore revenue mix. These initiatives are anticipated to deliver profitability improvements throughout the remainder of the year," commented Kenny Wagers, chief financial officer of TTEC.

Reports Q1 revenue $496.18M, consensus $493.69M. "While our performance this quarter was impacted by timing shifts across the business, our commitment to our annual plan is steadfast. Our momentum moving into the balance of the year with recent exciting new client wins and embedded base growth in our diversified portfolio, gives us confidence that we are on our way to achieving our full year objectives," commented Ken Tuchman, chairman and chief executive officer, TTEC.

TTEC unveiled Fin-TTEC, a fintech-focused practice providing scalable, end-to-end operations to turn high-velocity growth into sustainable success. No matter the size, when fintech companies scale, the challenge goes beyond delivering innovative products - it's building the operational backbone to support rapid growth. Fin-TTEC flexes with demand, delivering scalable support across the entire customer lifecycle.