CRM News & Events

Moderately bullish activity in Salesforce (CRM), with shares up $5.53, or 3.05%, near $186.72. Options volume relatively light with 53k contracts traded and calls leading puts for a put/call ratio of 0.62, compared to a typical level near 0.73. Implied volatility (IV30) is higher by 0.7 points near 54.35, in the highest 10% of observations over the past year, suggesting an expected daily move of $6.39. Put-call skew flattened, suggesting a modestly bullish tone.Looking ahead: Salesforce (CRM) will report earnings after the close on None.Option markets are pricing in a 50% probability of a move greater than 0.0% or $0.00.

Salesforce (CRM) and Merck Animal Health (MRK) announced that Merck Animal Health has selected Agentforce Life Sciences for Customer Engagement to create a unified, 360-degree view and support experience for veterinarians, pet owners, and production animal farmers across all channels. "At Merck Animal Health, we support the strong bond between people and their pets and help protect international public health, ensure food safety, and increase protein supply. Using Salesforce's Agentforce Life Sciences as our 'OneCRM,' we will reimagine the way we engage with our veterinarians, pet owners, production animal farmers, and the animals under their care." - Juanjo Francesch, VP, Animal Health IT, Merck Animal Health

The company said, "Salesforce released an investor presentation detailing updates to its disaggregated revenue reporting structure for fiscal year 2027. In the Agentic Enterprise, how we develop, sell, serve, and engage customers is being transformed by agents. Today, the cases on help.salesforce.com are resolved by agents and humans, and this is the future of every customer interaction. As this extends across the enterprise, our data and platform foundation is more critical than ever, powering every agent, app, and workflow. Reflecting the evolution of its product architecture to deliver the Agentic Enterprise, with Agentforce deeply embedded across every application powered by our Data 360 platform, Salesforce is updating its revenue disclosures to two primary categories: Agentforce Apps and Data 360, Platform & Other. To ensure year-over-year comparability, the company is providing recast disaggregated revenue for fiscal years 2025 and 2026."