Voya Financial to Fully Manage Leave and Short-Term Disability Claims In-House Starting 2026
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Mar 24 2026
0mins
Should l Buy VOYA?
Voya Financial announced that the full administration of Leave, Paid Family and Medical Leave and Short-Term Disability claims has been brought in house for new business effective Jan. 1, 2026. This approach enables Voya to provide a comprehensive claims process that seamlessly integrates across all coverages, including Voya-offered supplemental health and life insurance. This holistic model is designed to enhance the overall support provided to employees as they navigate some of life's most complex and emotional moments. Voya's in-house claims solution, which streamlines complex leave requirements, processes and administration, is already implemented for new employer groups looking to simplify these benefits for their employees. In-force Voya Leave Management and Short-Term Disability employer groups will transition to the in-house claims model throughout 2026 and 2027.
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Analyst Views on VOYA
Wall Street analysts forecast VOYA stock price to rise
8 Analyst Rating
6 Buy
1 Hold
1 Sell
Moderate Buy
Current: 66.900
Low
84.00
Averages
88.00
High
93.00
Current: 66.900
Low
84.00
Averages
88.00
High
93.00
About VOYA
Voya Financial, Inc. is a provider of workplace benefits and savings solutions and technologies. Wealth Solutions segment provides retirement plan solutions and administration technology and services to employers. Its products and services include full-service and recordkeeping-only defined contribution plan administration; stable value and fixed general account investment products; and services to promote the financial well-being and retirement security of employees. Health Solutions segment provides worksite employee benefits, Health Account Solutions, leave management, financial wellness and decision support products and services to mid-size and large corporate employers and professional associations. Investment Management segment serves both individual and institutional customers, offering them domestic and international fixed income, equity, multi-asset and alternative investment products and solutions across a range of geographies, investment styles and capitalization spectrums.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
Voya Financial Introduces Simplified Employee Benefits Management
- In-House Management Model: Voya Financial announced that starting January 1, 2026, it will bring all Leave, Paid Family and Medical Leave (PFML), and Short-Term Disability (STD) claims administration in-house, aiming to provide a more comprehensive claims process that enhances employee support during significant life events.
- Technological Integration Benefits: The new model simplifies complex leave requirements and administration, already implemented for new employer groups, which is expected to improve employee engagement with benefits, especially during stressful and uncertain times, helping them navigate major life changes more effectively.
- Focus on Employee Mental Health: Voya's research indicates that 79% of millennials report financial stress impacting their mental health, and this new model not only provides more consistent support but also aims to help employees cope with life's challenges in a more human-centered manner, enhancing the overall benefits experience.
- Future Development Direction: Voya is committed to further enhancing the integration of employee benefits through technology, automation, and agile working methods, ensuring employers gain greater visibility and confidence in supporting their workforce during leave periods, thereby improving overall employee well-being.
See More
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- Asset Management Benefits: The stock market rebound has increased the value of assets under management (AUM) for asset management companies, a key performance metric, particularly as investment banks and brokerages like Lazard and BGC saw their shares rise by 2.8% and 3%, respectively, boosting market optimism about their prospects.
- Energy Price Decline: The easing of geopolitical tensions has caused Brent crude oil prices to fall by over 7%, which not only reduces energy costs but may also stimulate economic activity, further driving growth in financial markets.
- BGC Stock Performance: BGC's shares have risen 8.3% year-to-date, although they remain 10.7% below their 52-week high of $10.85; however, the market's increased confidence in its future performance reflects investor optimism about potential economic recovery.
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- Lackluster Revenue Growth: The company's annualized revenue growth of only 6.7% over the last five years falls short of the financial sector benchmark, reflecting a lack of long-term performance that may undermine investor confidence.
- Weak EPS Growth: Voya Financial's EPS growth of just 5.4% over the past two years aligns with its revenue trend, and while incremental sales have been profitable, the overall performance does not meet expected standards.
- Improved Tangible Book Value: Although Voya Financial's tangible book value per share declined at a 15.6% annual rate over the last five years, it has shown a positive inflection with a 17.8% annual growth in the past two years, increasing from $25.16 to $34.90, indicating an improvement in its asset base.
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- Expanded Product Suite: Voya's financial professionals will have access to F&G's fixed indexed annuities, registered index-linked annuities, and multi-year guaranteed annuities, enhancing clients' retirement and income protection options.
- Supportive Educational Resources: Voya's financial professionals will receive educational resources and product expertise from F&G, aimed at driving strong advisor and client outcomes, thereby enhancing customer financial confidence.
- Enhanced Market Impact: This collaboration not only strengthens Voya's ability to deliver solutions for retirement and investment needs but also expands market access to annuity solutions by combining F&G's competitive offerings with Voya's distribution capabilities.
See More
F&G Partners with Voya to Distribute Annuity Products
- Strategic Partnership: F&G's annuity products will be distributed through Voya's Wealth Management platform, marking a strategic collaboration between two financial service organizations aimed at helping more Americans achieve financial security.
- Expanded Product Suite: Voya's financial professionals will have access to F&G's fixed indexed annuities, registered index-linked annuities, and multi-year guaranteed annuities, providing clients with additional retirement and income protection options to meet diverse retirement planning needs.
- Supportive Educational Resources: Voya will provide its financial advisors with educational resources and product expertise related to F&G's annuity offerings, aimed at enhancing advisor and client outcomes and further boosting clients' financial confidence.
- Shared Values: Both companies share a strong commitment to innovation, integrity, and customer-centric values, and this partnership will enhance Voya's ability to deliver impactful solutions that help clients address a wide range of retirement and investment needs.
See More
Voya Financial Introduces Simplified Employee Benefits Management
- In-House Management Model: Voya Financial announced that starting January 1, 2026, it will bring all Leave, Paid Family and Medical Leave (PFML), and Short-Term Disability (STD) claims administration in-house, aiming to provide a more comprehensive claims process that enhances employee support during significant life events.
- Technological Integration Benefits: The new model simplifies complex leave requirements and administration, already implemented for new employer groups, which is expected to improve employee engagement with benefits, especially during stressful and uncertain times, helping them navigate major life changes more effectively.
- Focus on Employee Mental Health: Voya's research indicates that 79% of millennials report financial stress impacting their mental health, and this new model not only provides more consistent support but also aims to help employees cope with life's challenges in a more human-centered manner, enhancing the overall benefits experience.
- Future Development Direction: Voya is committed to further enhancing the integration of employee benefits through technology, automation, and agile working methods, ensuring employers gain greater visibility and confidence in supporting their workforce during leave periods, thereby improving overall employee well-being.
See More
U.S.-Iran Tensions Ease, Stock Market Rallies
- Market Rally: President Trump announced ongoing talks with Iran and postponed strikes on Iranian energy sites, leading to significant gains in the S&P 500 and Dow, creating a 'risk-on' environment favorable for financial firms and enhancing market performance in the asset management sector.
- Asset Management Benefits: The stock market rebound has increased the value of assets under management (AUM) for asset management companies, a key performance metric, particularly as investment banks and brokerages like Lazard and BGC saw their shares rise by 2.8% and 3%, respectively, boosting market optimism about their prospects.
- Energy Price Decline: The easing of geopolitical tensions has caused Brent crude oil prices to fall by over 7%, which not only reduces energy costs but may also stimulate economic activity, further driving growth in financial markets.
- BGC Stock Performance: BGC's shares have risen 8.3% year-to-date, although they remain 10.7% below their 52-week high of $10.85; however, the market's increased confidence in its future performance reflects investor optimism about potential economic recovery.
See More
Voya Financial Stock Declines 12.1% Amid Weak Earnings
- Poor Stock Performance: Voya Financial's stock price has fallen to $66.29 over the past six months, resulting in a 12.1% loss for shareholders, which is disappointing compared to the flat performance of the S&P 500, indicating investor concerns about the company's future prospects.
- Lackluster Revenue Growth: The company's annualized revenue growth of only 6.7% over the last five years falls short of the financial sector benchmark, reflecting a lack of long-term performance that may undermine investor confidence.
- Weak EPS Growth: Voya Financial's EPS growth of just 5.4% over the past two years aligns with its revenue trend, and while incremental sales have been profitable, the overall performance does not meet expected standards.
- Improved Tangible Book Value: Although Voya Financial's tangible book value per share declined at a 15.6% annual rate over the last five years, it has shown a positive inflection with a 17.8% annual growth in the past two years, increasing from $25.16 to $34.90, indicating an improvement in its asset base.
See More
Templum Launches 'Invest Now' Feature for Enhanced Digital Investment Experience
- Enhanced Digital Experience: The 'Invest Now' feature launched by Templum allows eligible investors to seamlessly complete the investment process through a secure white-labeled portal, significantly improving accessibility and user experience for the Pomona Investment Fund.
- Strong Investment Returns: Since its inception in 2015, the Pomona Investment Fund has achieved an annualized net return of 13.3%, demonstrating its success in providing high-quality private equity investments to individual investors.
- Streamlined Investment Process: The new system integrates onboarding, document signing, and order execution into a single digital workflow, significantly enhancing investment efficiency and lowering barriers to entry, thus meeting the growing demand for private equity investments.
- Industry Transformation Opportunity: This collaboration represents a significant advancement in the digitization and democratization of private markets, enabling Pomona and Voya IM to better serve eligible investors seeking diversified investment opportunities.
See More
F&G Partners with Voya to Distribute Annuity Products
- Partnership Formation: F&G's annuity products will be distributed through Voya's Wealth Management platform, marking a commitment from both premier financial services organizations to help Americans achieve financial security.
- Expanded Product Suite: Voya's financial professionals will have access to F&G's fixed indexed annuities, registered index-linked annuities, and multi-year guaranteed annuities, enhancing clients' retirement and income protection options.
- Supportive Educational Resources: Voya's financial professionals will receive educational resources and product expertise from F&G, aimed at driving strong advisor and client outcomes, thereby enhancing customer financial confidence.
- Enhanced Market Impact: This collaboration not only strengthens Voya's ability to deliver solutions for retirement and investment needs but also expands market access to annuity solutions by combining F&G's competitive offerings with Voya's distribution capabilities.
See More
F&G Partners with Voya to Distribute Annuity Products
- Strategic Partnership: F&G's annuity products will be distributed through Voya's Wealth Management platform, marking a strategic collaboration between two financial service organizations aimed at helping more Americans achieve financial security.
- Expanded Product Suite: Voya's financial professionals will have access to F&G's fixed indexed annuities, registered index-linked annuities, and multi-year guaranteed annuities, providing clients with additional retirement and income protection options to meet diverse retirement planning needs.
- Supportive Educational Resources: Voya will provide its financial advisors with educational resources and product expertise related to F&G's annuity offerings, aimed at enhancing advisor and client outcomes and further boosting clients' financial confidence.
- Shared Values: Both companies share a strong commitment to innovation, integrity, and customer-centric values, and this partnership will enhance Voya's ability to deliver impactful solutions that help clients address a wide range of retirement and investment needs.
See More
