U.S. Insurance Labor Market Study Findings
Written by Emily J. Thompson, Senior Investment Analyst
Updated: 2 hours ago
0mins
Should l Buy AON?
Source: Businesswire
- Staffing Expectations: The latest study by The Jacobson Group and Aon reveals that 93% of insurance companies plan to increase or maintain staff levels over the next 12 months, indicating a strong focus on human resources stability within the industry.
- Retention Strategies: The study found that 43% of carriers intend to maintain their workforce in 2026, marking a 15-year peak and a 10-point increase from last year, highlighting a growing emphasis on employee retention and proactive performance management.
- Demand for Key Roles: Despite declining employee turnover, there remains a high demand for key roles in claims, underwriting, and analytics within the insurance sector, reflecting the industry's urgent need for specialized talent.
- Market Trend Insights: Conducted semi-annually since 2009, this study provides valuable insights into hiring trends and market outlooks in the insurance industry, with the next iteration scheduled for July 2026.
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Analyst Views on AON
Wall Street analysts forecast AON stock price to rise
16 Analyst Rating
11 Buy
4 Hold
1 Sell
Moderate Buy
Current: 337.800
Low
326.00
Averages
396.67
High
443.00
Current: 337.800
Low
326.00
Averages
396.67
High
443.00
About AON
Aon PLC is a global professional services company. The Company’s segments include Risk Capital and Human Capital. The Risk Capital segment supports clients through its Commercial Risk and Reinsurance solution lines. Commercial Risk includes insurance and specialty brokerage, global risk consulting, captives’ management, and Affinity programs. Reinsurance includes treaty reinsurance, facultative reinsurance, strategy and technology Group, and capital markets. The Human Capital segment supports clients through its Health solution. Health includes consulting and brokerage, consumer benefits solutions, and talent advisory services. It also provides retirement consulting. Treaty reinsurance addresses underwriting and capital objectives on a portfolio level, allowing its clients to manage the combination of premium growth, return on capital, and rating agency interests on an integrated basis.
About the author

Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
- Staffing Plans: The latest Semi-Annual U.S. Insurance Labor Market Study reveals that 93% of respondents intend to increase or maintain staff levels over the next 12 months, indicating a strong focus on human resources stability within the industry.
- Recruitment Challenges: While 50% of insurance carriers plan to increase staff, recruiting difficulties have slightly eased across all categories compared to January 2025, suggesting sustained demand for key roles despite a competitive hiring landscape.
- Revenue Growth Expectations: Seventy-two percent of companies anticipate revenue growth in the coming year, although this figure has decreased by 2 points since January 2025, reflecting a cautious outlook on economic conditions.
- Work Model Shift: Seventy-one percent of carriers expect most employees to work in a hybrid model, demonstrating the industry's adaptability to new work environments and a commitment to addressing employee preferences.
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- Staffing Expectations: The latest study by The Jacobson Group and Aon reveals that 93% of insurance companies plan to increase or maintain staff levels over the next 12 months, indicating a strong focus on human resources stability within the industry.
- Retention Strategies: The study found that 43% of carriers intend to maintain their workforce in 2026, marking a 15-year peak and a 10-point increase from last year, highlighting a growing emphasis on employee retention and proactive performance management.
- Demand for Key Roles: Despite declining employee turnover, there remains a high demand for key roles in claims, underwriting, and analytics within the insurance sector, reflecting the industry's urgent need for specialized talent.
- Market Trend Insights: Conducted semi-annually since 2009, this study provides valuable insights into hiring trends and market outlooks in the insurance industry, with the next iteration scheduled for July 2026.
See More
- Growth Potential: According to Mordor Intelligence, the insurance brokerage market is projected to grow from $140.38 billion in 2025 to $145.8 billion in 2026, reaching $176.14 billion by 2031 at a CAGR of 3.86%, indicating strong demand as the economy recovers.
- Accelerated Mergers: The insurance brokerage industry is witnessing rapid consolidation, with many small firms merging to enhance specialization, driven by private equity interest, reflecting increased competition and slow organic growth in the sector.
- Digital Transformation: Insurance brokers are adopting digital tools for improved policy management and claims processing, leveraging technologies like AI and blockchain to enhance operational efficiency, although these investments increase costs, they are expected to boost margins and customer satisfaction in the long run.
- Bleak Industry Outlook: The Zacks Insurance Brokerage industry rank is 210, placing it in the bottom 13% of 243 industries, reflecting analysts' declining confidence in the sector's earnings growth potential, with a 23.7% decrease in earnings estimates for 2026.
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- Analyst Rating Changes: Top Wall Street analysts have adjusted their ratings on several companies, reflecting varying market perspectives that could influence investor decisions and market trends.
- Overview of Updates: While specific upgrades, downgrades, and initiations are not detailed, the overall rating changes indicate analysts' sensitivity to market sentiment, potentially prompting investors to reassess their positions.
- Market Reaction Potential: Rating changes by analysts often trigger market volatility, and investors should monitor these shifts to timely adjust their investment strategies and capitalize on potential market opportunities.
- Source of Information: This information is provided by Benzinga, highlighting the significance of analyst ratings in investment decisions, and investors are encouraged to regularly check the analyst ratings page for the latest updates.
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- Analyst Rating Changes: Top Wall Street analysts have adjusted their ratings on several companies, including upgrades, downgrades, and initiations, reflecting varying market perspectives on these firms.
- Market Dynamics: While specific company names are not mentioned, changes in analyst ratings typically influence investor decisions and can lead to stock price fluctuations.
- Investor Focus: Investors considering buying BRO stock should pay attention to the latest insights from analysts to make more informed investment choices.
- Information Source: A complete view of all analyst rating changes can be found on Benzinga's analyst ratings page, providing a comprehensive market perspective and data support.
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