IBEX Limited (IBEX) Q1 2026 Earnings Call Transcript
Revenue $151.2 million, an increase of 16.5% from $129.7 million in the prior year quarter. Growth driven by vertical growth in retail and e-commerce (25%), HealthTech (19.5%), and travel, transportation, and logistics (15.4%), partially offset by a 22.5% decline in telecommunications.
Net Income $12 million, up from $7.5 million in the prior year quarter. Increase driven by growth in higher-margin offshore regions (19.5%) and operating leverage from reduced SG&A expenses (from 20.2% to 17.5% of revenue).
Adjusted EBITDA $19.5 million, up 24.9% from $15.6 million in the prior year quarter. Improvement driven by growth in higher-margin offshore locations and stronger operating results.
Adjusted EPS $0.90, up 74.1% from $0.52 in the prior year quarter. Growth attributed to fewer diluted shares outstanding due to share repurchase program and a lower tax rate (11% vs. 21%).
Free Cash Flow $8 million, up from $4.1 million in the prior year quarter. Increase driven by higher revenues, improved profitability, and shorter DSOs (71 days vs. 75 days).
Capital Expenditures $7.6 million, 5.1% of revenue, up from $3.6 million (2.8% of revenue) in the prior year quarter. Increase due to expansion in offshore regions to support growth in higher-margin geographies.
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ibex Wins 2025 Asia’s Most Influential Companies Award
- Industry Recognition: ibex was awarded at the 2025 Asia Corporate Excellence & Sustainability (ACES) Awards, highlighting its excellence in sustainability and leadership, which further solidifies its position as a global provider of business process outsourcing and customer engagement technology solutions.
- Employee Experience Enhancement: Operating 10 customer experience service centers in the Philippines, ibex focuses on improving employee experience through a diverse and inclusive culture, which in turn drives better customer experiences and enhances market competitiveness.
- Expansion Plans: The company recently opened its second service center in Davao, indicating its intent to expand in the Philippine market, which is expected to further enhance its operational capabilities and market share in the Asia-Pacific region.
- Technology-Driven: Leveraging the AI-powered ibex Wave iX solutions, ibex manages nearly 170 million critical customer interactions annually, showcasing its leadership in technological innovation and customer service, aiding clients in customer acquisition and retention.
Daily Upgrade Report for Validea's Joel Greenblatt Strategy - December 2, 2025
Validea's Earnings Yield Investor Model: Today's upgrades include Gray Media Inc. (GTN), IBEX Ltd. (IBEX), Paul Mueller Co. (MUEL), and Sealed Air Corp. (SEE), with ratings improving based on their fundamentals and valuations.
Gray Media Inc. (GTN): The stock's rating increased from 80% to 90%, indicating strong interest due to its high return on capital and earnings yield in the Broadcasting & Cable TV industry.
IBEX Ltd. (IBEX): The rating rose from 70% to 80%, reflecting positive underlying fundamentals in the Software & Programming industry, suggesting a growing interest in the company's customer engagement technology solutions.
Paul Mueller Co. (MUEL) and Sealed Air Corp. (SEE): Both companies saw their ratings improve to 90% and 80% respectively, highlighting strong fundamentals in the Misc. Capital Goods and Containers & Packaging industries.
