Starbucks Advances Turnaround with New Initiatives
Written by Emily J. Thompson, Senior Investment Analyst
Updated: 13 hours ago
0mins
Should l Buy SBUX?
Source: Yahoo Finance
- Kiosk Testing: Starbucks is testing ordering kiosks and scheduled app orders in high-traffic licensed locations like airports, aiming to enhance service quality and throughput, thereby alleviating long lines and labor strain while improving overall operational efficiency.
- Restructured Licensing Model: By restructuring its licensed-store model to focus on segments such as travel and healthcare, alongside the GROW program, Starbucks aims to improve coffeehouse performance and address service bottlenecks, thereby enhancing its competitive position in the market.
- Revenue and Earnings Projections: Starbucks projects $45.5 billion in revenue and $4.6 billion in earnings by 2028, necessitating a 7.5% annual revenue growth and a $2 billion increase in earnings, reflecting the company's confidence in its future growth trajectory.
- Investment Risks and Opportunities: While the introduction of new technologies may yield short-term benefits, rising labor costs and ongoing labor disputes remain significant risks that could compress profitability, necessitating careful evaluation by investors regarding their long-term impact on the company's performance.
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Analyst Views on SBUX
Wall Street analysts forecast SBUX stock price to rise
21 Analyst Rating
12 Buy
7 Hold
2 Sell
Moderate Buy
Current: 91.220
Low
59.00
Averages
96.12
High
115.00
Current: 91.220
Low
59.00
Averages
96.12
High
115.00
About SBUX
Starbucks Corporations is a roaster, marketer, and retailer of specialty coffee globally. Its North America segment includes the United States and Canada. Its International segment includes China, Japan, Asia Pacific, Europe, Middle East and Africa, Latin America, and the Caribbean. Its North America and International segments include both Company-operated and licensed stores. The Channel Development segment includes roasted whole bean and ground coffees, Starbucks-branded single-serve products, a variety of ready-to-drink beverages, such as Frappuccino and Starbucks Doubleshot, foodservice products, and other branded products sold outside the Company-operated and licensed stores. A large portion of its Channel Development business operates under a licensed model of the Global Coffee Alliance with Nestle, while its global ready-to-drink businesses operate under collaborative relationships with PepsiCo, Inc., Tingyi-Ashi Beverages Holding Co., Ltd., Arla Foods amba, Nestle, and others.
About the author

Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
- Kiosk Testing: Starbucks is testing ordering kiosks and scheduled app orders in high-traffic licensed locations like airports, aiming to enhance service quality and throughput, thereby alleviating long lines and labor strain while improving overall operational efficiency.
- Restructured Licensing Model: By restructuring its licensed-store model to focus on segments such as travel and healthcare, alongside the GROW program, Starbucks aims to improve coffeehouse performance and address service bottlenecks, thereby enhancing its competitive position in the market.
- Revenue and Earnings Projections: Starbucks projects $45.5 billion in revenue and $4.6 billion in earnings by 2028, necessitating a 7.5% annual revenue growth and a $2 billion increase in earnings, reflecting the company's confidence in its future growth trajectory.
- Investment Risks and Opportunities: While the introduction of new technologies may yield short-term benefits, rising labor costs and ongoing labor disputes remain significant risks that could compress profitability, necessitating careful evaluation by investors regarding their long-term impact on the company's performance.
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- New Ordering Channel Testing: Starbucks is testing new ordering channels in licensed stores, including ordering kiosks and app-scheduled orders, aimed at enhancing service efficiency in high-traffic areas, thereby reducing customer wait times and improving overall experience.
- Consistency Experience Goal: The company aims for customers to enjoy a consistent Starbucks experience across various locations such as airports, hospitals, and hotels, by optimizing order processes and utilizing AI tools to enhance customer loyalty.
- Strategic Reset Measures: As part of its strategic reset, Starbucks is testing order-ahead scheduling and order sequencing, employing a 'test-and-scale' approach to implement new store formats that support long-term growth and restore in-store traffic.
- Investment and Upgrade Plans: Starbucks plans to trim some mobile-only locations while increasing investments in staffing and store upgrades, aiming to attract more customers and drive business recovery through improved service quality and store design.
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- Leadership Change: On Holding announced that CEO Martin Hoffmann will step down on May 1, resulting in an 11% drop in stock price following the news, as the market reacted sharply to Hoffmann's departure, who was seen as the 'face' of the company for investors.
- Co-CEO Appointment: Co-founders David Allemann and Caspar Coppetti will assume Co-CEO roles; however, the market expresses concern over this leadership transition, particularly as it marks the second significant C-suite change within a year.
- Strategic Stability Concerns: Despite record sales projected for 2025, investors are wary of altering the 'Dream On' strategy during a critical phase of global scaling, reflecting apprehensions about the company's long-term stability and execution capabilities.
- Market Reaction: This leadership shuffle has sparked questions about the company's future direction, with heightened sensitivity among investors regarding executive changes, potentially impacting the company's performance in a highly competitive market.
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- Executive Turnover Impact: The resignation of CEO Hoffmann led to an 11% drop in On Holding's stock price following the announcement, indicating a significant decline in investor confidence regarding the company's governance and leadership stability.
- Co-CEO Model: Co-founders Allemann and Coppetti will assume Co-CEO roles, which could yield long-term benefits; however, the immediate risks associated with this leadership change raise concerns among investors about execution and stability.
- Strategic Transition Risks: Investors are wary of shifting the 'Dream On' strategy during a pivotal global scaling phase, despite record sales projected for 2025, reflecting a broader apprehension about the company's future direction.
- Frequent Leadership Changes: This marks the second major executive change within a year, and the ongoing turnover in leadership may adversely affect the company's long-term stability and operational execution, leading to heightened investor anxiety.
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