SoundHound AI Faces Data Challenges in Expanding Voice Chatbot
Written by Emily J. Thompson, Senior Investment Analyst
Updated: 16h ago
0mins
Should l Buy AMZN?
Source: NASDAQ.COM
- Technological Advantages and Challenges: SoundHound AI's voice chatbot excels in restaurant order processing, claiming a 32% higher accuracy than human employees and 85% faster service, saving $58,000 per location annually; however, expanding into other industries presents significant hurdles.
- Market Demand and Potential: While its Amelia 7 AI customer service agent has found applications in insurance and finance, SoundHound needs to break free from the restaurant sector to tap into the growing demand and vast untapped market potential for AI customer service agents.
- Data Acquisition Dilemma: SoundHound faces a long-term challenge of lacking sufficient customer interaction data to train its AI, particularly for complex inquiries, as relying solely on restaurant order transcripts is inadequate for developing a cross-industry AI.
- Increased Competitive Pressure: SoundHound's technology is not unique in the AI voice assistant space, facing competition from giants like Amazon, which possesses extensive data and resources, potentially threatening SoundHound's long-term prospects by entering the chatbot market at any time.
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Analyst Views on AMZN
Wall Street analysts forecast AMZN stock price to rise over the next 12 months. According to Wall Street analysts, the average 1-year price target for AMZN is 294.69 USD with a low forecast of 250.00 USD and a high forecast of 340.00 USD. However, analyst price targets are subjective and often lag stock prices, so investors should focus on the objective reasons behind analyst rating changes, which better reflect the company's fundamentals.
47 Analyst Rating
46 Buy
1 Hold
0 Sell
Strong Buy
Current: 222.690
Low
250.00
Averages
294.69
High
340.00
Current: 222.690
Low
250.00
Averages
294.69
High
340.00
About AMZN
Amazon.com, Inc. provides a range of products and services to customers. The products offered through its stores include merchandise and content it has purchased for resale and products offered by third-party sellers. The Company’s segments include North America, International and Amazon Web Services (AWS). It serves consumers through its online and physical stores and focuses on selection, price, and convenience. Customers access its offerings through its websites, mobile apps, Alexa, devices, streaming, and physically visiting its stores. It also manufactures and sells electronic devices, including Kindle, Fire tablet, Fire TV, Echo, Ring, Blink, and eero, and develops and produces media content. It serves developers and enterprises of all sizes, including start-ups, government agencies, and academic institutions, through AWS, which offers a set of on-demand technology services, including compute, storage, database, analytics, and machine learning, and other services.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
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