Ibex Receives Two 2025 Globee® Awards for Excellence in AI-Enhanced Customer Experience and Service
Awards Recognition: ibex has won two 2025 Globee Awards for its AI-powered customer engagement solutions, including the AI-Driven Customer Experience award for its ibex Wave iX AI Virtual Agent and the Excellence in Customer Experience award for its solution suite.
Leadership in AI: The company emphasizes its leadership in AI for customer experience, highlighting its ability to deliver personalized and dynamic customer interactions that foster stronger relationships for top brands.
Globee Awards Overview: The Globee Awards recognize innovative technology products and organizations that exemplify excellence through outstanding customer experiences and significant business achievements, with a rigorous judging process involving over 1,000 professionals.
About ibex: ibex provides business process outsourcing and customer engagement solutions globally, managing nearly 170 million customer interactions annually with a diverse team of over 36,000 employees and advanced technology.
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ibex Wins 2025 Asia’s Most Influential Companies Award
- Industry Recognition: ibex was awarded at the 2025 Asia Corporate Excellence & Sustainability (ACES) Awards, highlighting its excellence in sustainability and leadership, which further solidifies its position as a global provider of business process outsourcing and customer engagement technology solutions.
- Employee Experience Enhancement: Operating 10 customer experience service centers in the Philippines, ibex focuses on improving employee experience through a diverse and inclusive culture, which in turn drives better customer experiences and enhances market competitiveness.
- Expansion Plans: The company recently opened its second service center in Davao, indicating its intent to expand in the Philippine market, which is expected to further enhance its operational capabilities and market share in the Asia-Pacific region.
- Technology-Driven: Leveraging the AI-powered ibex Wave iX solutions, ibex manages nearly 170 million critical customer interactions annually, showcasing its leadership in technological innovation and customer service, aiding clients in customer acquisition and retention.
Daily Upgrade Report for Validea's Joel Greenblatt Strategy - December 2, 2025
Validea's Earnings Yield Investor Model: Today's upgrades include Gray Media Inc. (GTN), IBEX Ltd. (IBEX), Paul Mueller Co. (MUEL), and Sealed Air Corp. (SEE), with ratings improving based on their fundamentals and valuations.
Gray Media Inc. (GTN): The stock's rating increased from 80% to 90%, indicating strong interest due to its high return on capital and earnings yield in the Broadcasting & Cable TV industry.
IBEX Ltd. (IBEX): The rating rose from 70% to 80%, reflecting positive underlying fundamentals in the Software & Programming industry, suggesting a growing interest in the company's customer engagement technology solutions.
Paul Mueller Co. (MUEL) and Sealed Air Corp. (SEE): Both companies saw their ratings improve to 90% and 80% respectively, highlighting strong fundamentals in the Misc. Capital Goods and Containers & Packaging industries.
