UP News & Events

Wheels Up (UP) launched a concierge-level customer engagement model that aims to deliver individualized, portfolio-wide travel solutions for any trip, from anywhere, to any destination in the world. The company has unified its full range of customer offerings under a single brand and organizational structure. Wheels Up's newly integrated commercial model will provide a single, personalized team to manage private aviation membership, global private charter, group charter, and hybrid private-commercial itineraries through a strategic partnership with Delta Air Lines (DAL). These organizational changes bring together the Wheels Up and Air Partner brands in the U.S., which were previously supported by separate sales, marketing, account management, and service delivery organizations, as well as separate back-end platforms and processes. Under the new structure, customers are paired with sales and service teams that own the relationship and support the customer end-to-end on every trip. The integrated teams are responsible for sales, booking, trip support, and service coordination across every phase of the journey. The new structure also aligns with the regional and industry sector structure of Delta Air Lines. All U.S. private jet and group charter services will now operate under the Wheels Up brand. The U.K. and the rest of the world are anticipated to follow in the coming months. Cargo services will continue to operate under the Air Partner brand.

Wheels Up announced a record breaking 14 consecutive days to start 2026 without a single flight cancellation, along with six perfect completion days during the peak December holiday travel week. In addition, the company is fulfilling 99% of its flights without extended - 3 hour plus - delays, its lowest levels on record.

Wheels Up (UP) announced that it has entered into a sale-leaseback transaction for a portion of its Phenom and Challenger fleets, and that its first Phenom aircraft equipped with best-in-class Gogo Galileo HDX satellite Wi-Fi has been placed into service. These two milestones further advance the company's fleet modernization strategy, enabling recent and planned future growth in 2026, and continued enhancement of the customer experience. The company continues to advance its previously announced fleet modernization strategy focused on scaling its fleet of Bombardier (BDRBF) Challenger 300 series and Embraer (EMBJ) Phenom 300 series aircraft. With strong underlying demand for its new fleet offerings that support the company's recently launched Signature membership, in the fourth quarter the company has acquired or has entered into definitive agreements to acquire 10 additional Challenger and Phenom aircraft, with additional plans to continue to significantly expand those fleets in 2026. In support of its fleet growth strategy, Wheels Up has entered into an agreement with an institutional capital provider to sell a portion of the company's Challenger and Phenom fleets - 3 Challenger 300s and 7 Phenom 300s - and enter into long-term operating leases for all 10 aircraft. Wheels Up will continue to operate the aircraft, ensuring uninterrupted access for members and customers, including during the busy holiday flying season. These aircraft have or will be painted, branded, refurbished, and installed with HDX satellite Wi-Fi, consistent with the company's previously announced plans to create a consistent, best-in-class experience across its entire modernized fleet offering. The purchase price for the sale is approximately $105M. Upon closing, proceeds are expected to be used to repay approximately $65M of the outstanding debt under the company's revolving equipment notes facility and provide approximately $40M of cash net proceeds to the company's balance sheet. The cash proceeds and incremental borrowing capacity unlocked by the transaction are expected to support Wheels Up's planned 2026 acquisitions of additional Challenger and Phenom aircraft. The transaction is expected to close before year end and supports Wheels Up's continued shift toward an asset-right operating model designed to improve capital efficiency while delivering to our customers an industry leading fleet.