The chart below shows how NOW performed 10 days before and after its earnings report, based on data from the past quarters. Typically, NOW sees a -1.81% change in stock price 10 days leading up to the earnings, and a +2.06% change 10 days following the report. On the earnings day itself, the stock moves by -1.00%. This data can give you a slight idea of what to expect for the next quarter's release.
Positive
Strong Subscription Revenue Growth: Subscription revenue growth was 21%, exceeding the high end of guidance by 50 basis points, demonstrating strong demand for ServiceNow's offerings.
Future Revenue Visibility: Remaining performance obligations (RPO) reached approximately $22.3 billion, representing a 26% year-over-year constant currency growth, indicating robust future revenue visibility.
Customer Renewal Success: The company achieved a 98% renewal rate in Q4, reflecting high customer satisfaction and trust in the ServiceNow platform.
Strong Sales Momentum: ServiceNow closed 170 deals greater than $1 million in net new annual contract value (ACV) during the quarter, including 19 deals exceeding $5 million, showcasing strong sales momentum.
Free Cash Flow Performance: Free cash flow for 2024 totaled $3.5 billion, with a free cash flow margin of 31.5%, highlighting effective cost management and profitability.
Negative
Subscription Revenue Slowdown: Subscription revenue growth was 21%, which, while exceeding guidance, reflects a slowdown compared to previous quarters, indicating potential challenges in sustaining high growth rates.
Operating Margin Decline: Operating margin was 29.5%, which, despite being above guidance, shows a decline from previous quarters, suggesting increasing operational pressures.
2025 Subscription Revenue Guidance: The guidance for 2025 anticipates subscription revenues between $12.635 billion and $12.675 billion, reflecting a more pronounced back half weighted seasonal linearity, indicating potential revenue challenges in the first half of the year.
FX Headwind Impact on Revenue: The company expects an incremental $175 million FX headwind impacting revenue growth, highlighting external economic pressures that could affect performance.
Hybrid Model Transition Challenges: The transition to a hybrid consumption model may lead to short-term headwinds in seat growth as customers adapt, suggesting potential delays in revenue realization from new subscription models.
Earnings call transcript: ServiceNow Q4 2024 earnings beat forecast, stock drops
NOW.N
1.34%