X Pro Feature Shifted to Premium+ Tier, Sparking User Outrage
Written by Emily J. Thompson, Senior Investment Analyst
Updated: 1 hour ago
0mins
Source: seekingalpha
- Feature Change Sparks Discontent: Elon Musk's X platform has moved the 'X Pro' feature to the $40 per month Premium+ tier, causing widespread frustration among users, particularly media outlets that rely on it for monitoring breaking news globally.
- Price Increase Affects Users: Previously available under the $8 per month Premium plan, this price hike may lead to user attrition, impacting the platform's user engagement and revenue growth.
- AI Chatbot Response: When users inquired about the feature's disappearance, Musk's AI chatbot Grok stated that 'the Creator Hub table hasn't refreshed yet,' suggesting users upgrade via settings or contact Premium support, indicating a disregard for user feedback.
- Revenue Growth Challenges: This unexpected feature adjustment comes as the company explores more monetization options to boost income, facing significant challenges in increasing revenue and user engagement despite Musk's efforts since taking over.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
