Transformation of India's Global Capability Centers
Written by Emily J. Thompson, Senior Investment Analyst
Updated: 2 hours ago
0mins
Source: Newsfilter
- Global Center Scale: India has emerged as the world's largest hub for Global Capability Centers (GCCs), with over 2,100 centers employing 2.36 million people and generating nearly $100 billion in revenue, highlighting its significant role and attractiveness in the global market.
- Functional Transformation: GCCs are evolving from mere back-office support units to integrated hubs closely aligned with their parent companies, managing a range of functions from technology to product support, reflecting a shift towards outcome-based evaluations.
- Intensified Talent Competition: Bengaluru faces dual pressures of talent shortages and rising costs as demand for AI and machine learning skills surges, with some tech roles experiencing annual salary increases of 40% to 50%, threatening India's cost advantage in the sector.
- AI Impact: AI is reshaping work dynamics, enabling increased output without additional headcount, although adoption lags; many firms are reallocating workers to higher-value roles, marking a pivotal moment for India's GCC sector as it adapts to rising costs and global competition.
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Analyst Views on MSFT
Wall Street analysts forecast MSFT stock price to rise
34 Analyst Rating
32 Buy
2 Hold
0 Sell
Strong Buy
Current: 418.570
Low
500.00
Averages
631.36
High
678.00
Current: 418.570
Low
500.00
Averages
631.36
High
678.00
About MSFT
Microsoft Corporation is a technology company. The Company develops and supports software, services, devices, and solutions. The Company’s segments include Productivity and Business Processes, Intelligent Cloud, and More Personal Computing. The Productivity and Business Processes segment consists of products and services in its portfolio of productivity, communication, and information services. This segment primarily comprises: Office Commercial, Office Consumer, LinkedIn, and Dynamics business solutions. The Intelligent Cloud segment consists of server products and cloud services, including Azure and other cloud services, SQL Server, Windows Server, Visual Studio, System Center, and related Client Access Licenses (CALs), and Nuance and GitHub; and Enterprise Services, including enterprise support services, industry solutions and Nuance professional services. The More Personal Computing segment primarily comprises Windows, Devices, Gaming, and search and news advertising.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
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