Assurant Receives Feefo Platinum Trusted Service Award
Written by Emily J. Thompson, Senior Investment Analyst
Updated: 1 hour ago
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Should l Buy AIZ?
Source: Businesswire
- Service Quality Recognition: Assurant has been awarded the Feefo Platinum Trusted Service Award, indicating its consistent achievement of a service rating of 4.5 or higher over the past three years, underscoring the company's commitment to excellence and customer trust.
- Customer Experience Commitment: This award is based on verified reviews from real customers, reflecting Assurant's efforts to enhance customer satisfaction and build loyalty, further solidifying its leadership position in the global protection industry.
- Brand Value Enhancement: Receiving this award not only elevates Assurant's brand image but also demonstrates the company's ability to earn long-term customer trust through exceptional service in a competitive market, thereby enhancing its market competitiveness.
- Future Development Direction: Hemaka Perera, President of Assurant APAC, emphasized that the company will continue to focus on delivering human-centered service, ensuring that it exceeds customer expectations in 2026 and beyond, driving business growth.
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Analyst Views on AIZ
Wall Street analysts forecast AIZ stock price to rise
5 Analyst Rating
4 Buy
1 Hold
0 Sell
Strong Buy
Current: 221.040
Low
248.00
Averages
255.25
High
264.00
Current: 221.040
Low
248.00
Averages
255.25
High
264.00
About AIZ
Assurant, Inc. is a global protection company that partners with various brands to safeguard and service connected devices, homes and automobiles. It utilizes data-driven technology solutions to provide customer experiences. It operates in North America, Latin America, Europe and Asia Pacific through two operating segments: Global Lifestyle and Global Housing. Global Lifestyle segment provides mobile device solutions, extended service contracts and related services for consumer electronics and appliances and credit and other insurance products (referred to as Connected Living), and vehicle protection services, commercial equipment services and other related services (referred to as Global Automotive). Global Housing segment provides lender-placed homeowners, manufactured housing and flood insurance, as well as voluntary manufactured housing, condominium and homeowners insurance (referred to as Homeowners), and renters insurance and other products (referred to as Renters and Other).
About the author

Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
- Customer Experience Recognition: Assurant has been awarded the Feefo Platinum Trusted Service Award, indicating its consistent achievement of a service rating of 4.5 or higher over the past three years, showcasing the company's excellence in customer experience and trust.
- Commitment to Excellence: This award is granted only to companies that have met the Gold standard for three consecutive years, reflecting Assurant's steadfast commitment to operational excellence and customer trust, further solidifying its leadership in the global protection industry.
- Transparency and Genuine Feedback: The Feefo awards are based on verified reviews from real customers, ensuring the authenticity of feedback, which allows Assurant to build deep-rooted customer loyalty and go beyond traditional customer satisfaction in a competitive market.
- Vision for Future Growth: Assurant's President, Hemaka Perera, stated that the company will continue to focus on delivering human-centered service, ensuring that it exceeds customer expectations in 2026 and beyond, driving long-term success for the brand.
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- Service Quality Recognition: Assurant has been awarded the Feefo Platinum Trusted Service Award, indicating its consistent achievement of a service rating of 4.5 or higher over the past three years, underscoring the company's commitment to excellence and customer trust.
- Customer Experience Commitment: This award is based on verified reviews from real customers, reflecting Assurant's efforts to enhance customer satisfaction and build loyalty, further solidifying its leadership position in the global protection industry.
- Brand Value Enhancement: Receiving this award not only elevates Assurant's brand image but also demonstrates the company's ability to earn long-term customer trust through exceptional service in a competitive market, thereby enhancing its market competitiveness.
- Future Development Direction: Hemaka Perera, President of Assurant APAC, emphasized that the company will continue to focus on delivering human-centered service, ensuring that it exceeds customer expectations in 2026 and beyond, driving business growth.
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- Sustained Profit Growth: Assurant achieved its ninth consecutive year of profitable growth in 2025, with adjusted EBITDA rising 11% and adjusted earnings per share increasing 12%, demonstrating strong performance in its Lifestyle and Housing segments and reinforcing its market leadership.
- Device Protection Expansion: The company added nearly 2 million protected devices globally, bringing the total to over 66 million, indicating robust momentum in Connected Living and Global Automotive, which enhances its customer base and market share.
- Strong Housing Performance: Global Housing's adjusted EBITDA exceeded $1 billion, more than doubling since 2022, with a combined ratio of 80%, reflecting a strong recovery and profitability in the housing market.
- Future Investment Plans: Assurant plans to invest an additional $15 million to $20 million in its Home Warranty business in 2026, while expecting share repurchases to range between $250 million and $350 million, showcasing the company's confidence in future growth and commitment to shareholders.
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- Profit Growth: Assurant Inc reported a fourth-quarter profit of $225.2 million, or $4.41 per share, which marks a significant increase from last year's $201.3 million and $3.87 per share, indicating a strong improvement in the company's profitability.
- Adjusted Earnings: Excluding special items, Assurant's adjusted earnings reached $286.5 million, or $5.61 per share, demonstrating robust performance in its core operations and a continued enhancement of profitability.
- Revenue Increase: The company's revenue rose by 8.1% to $3.35 billion in the fourth quarter, up from $3.10 billion last year, reflecting increased market demand and successful business expansion efforts.
- Market Impact: Assurant's profit and revenue growth not only boosts investor confidence but also lays a solid foundation for future business development and market share expansion, enhancing the company's competitive position in the insurance industry.
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- Earnings Announcement Date: Assurant (AIZ) is scheduled to announce its Q4 2023 earnings on February 10 after market close, with a consensus EPS estimate of $5.50, reflecting a 14.8% year-over-year growth, indicating sustained improvement in profitability.
- Revenue Growth Expectations: Analysts project revenue to reach $3.28 billion, up 5.8% year-over-year, which underscores the company's robust performance and growth potential, likely enhancing investor confidence.
- Historical Performance: Over the past two years, Assurant has beaten both EPS and revenue estimates 100% of the time, demonstrating its strong profitability and market adaptability, which may attract more investor interest.
- Revision Trends: In the last three months, EPS estimates have seen five upward revisions with no downward adjustments, and revenue estimates have had one upward revision, indicating increasing analyst confidence in Assurant's future performance, potentially driving stock price appreciation.
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New Home Warranty Solutions: Assurant and Compass International Holdings have launched new home warranty solutions aimed at enhancing customer service across select brands.
Focus on Customer Experience: The initiative emphasizes improving the overall customer experience in home warranty services, catering to the needs of homeowners.
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