VinFast Enhances After-Sales Services in Indonesia
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Dec 08 2025
0mins
Source: Yahoo Finance
VinFast's Strategic Partnerships: VinFast Auto has signed agreements with five local companies in Indonesia, including Goodyear, Dunlop, Denso Sales, CARfix, and Scuto Paint, to enhance its aftermarket operations and establish a comprehensive after-sales service ecosystem for battery electric vehicles (BEVs).
Collaboration with Goodyear and Dunlop: Goodyear will supply tyres and implement maintenance programs for VinFast vehicles, while Dunlop will develop multi-functional service centres certified as Authorized VinFast Service Workshops, offering various EV services.
Denso and CARfix Involvement: Denso Sales Indonesia will provide repair and maintenance services through its network of workshops, ensuring quality through technician training, while CARfix will offer a range of aftersales services, including maintenance and repairs.
VinFast's Vision for Indonesia: The CEO of VinFast Indonesia emphasized that these partnerships are crucial for improving service quality and supporting the company's goal of becoming a global EV brand while contributing to Indonesia's green transition.
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About VFS
VinFast Auto Ltd is a full-scale mobility platform focused on designing and manufacturing electric vehicles (EVs), e-scooters and e-buses. Its segments include Car, E-scooter and Ebus. The Car segment includes the design, development, manufacturing and sales of cars and related battery lease and battery charging services for cars. The E-scooter segment includes the design, development, manufacturing and sales of e-scooters and related battery lease and battery charging services for e-scooters. The Ebus segment includes the design, development, manufacturing and sales of Ebus. Its EV models include the VF 3, VF e34, VF 8, VF 9, VF 5, VF 6, VF 7, the Green series, which includes Minio Green, Herio Green, Nerio Green, Limo Green, and VF Wild. It offers two trims of the VF 8 model in North America, Europe, Vietnam and the Middle East, the Eco and Plus. The Eco trim offers a longer driving range. The Plus trim offers high horsepower and luxury features, including a power-assisted tailgate.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
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- Market Positioning: The VF line encompasses mass-market passenger EVs from VF 3 to VF 9, catering to diverse consumer needs, while the Green brand focuses on commercial and service mobility solutions, showcasing VinFast's diversified strategic layout in the EV market.
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- Two-Wheeler Delivery Plan: The company targets its two-wheeler deliveries in 2026 to be at least 2.5 times that of 2025, demonstrating VinFast's proactive expansion strategy in the electric two-wheeler market to meet growing consumer demand.
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- Delivery Growth Target Achieved: VinFast successfully met its delivery growth target in 2025, further solidifying its position in the electric vehicle industry and laying a solid foundation for future expansion.
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- Service Accessibility Enhancement: VinFast's mobile app integrates with about 95% of public charging stations in North America, providing access to over 100,000 chargers, simplifying the charging and service appointment process, and boosting consumer confidence in usage.
- Market Education Strategy: VinFast addresses consumer concerns about EVs by providing clear information on total cost of ownership and warranty coverage, helping them assess the long-term value of EVs more rationally and fostering market maturity.
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