Significant Inflows Observed in ETF for IWB, WMT, CRM, PEP
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Nov 26 2025
0mins
Should l Buy CRM?
Source: NASDAQ.COM
IWB Share Price Analysis: IWB's share price is currently at $371.21, with a 52-week low of $264.17 and a high of $377.77, indicating a relatively stable position within its trading range.
Understanding ETFs: Exchange-traded funds (ETFs) function like stocks, where investors buy and sell "units" that can be created or destroyed based on demand, impacting the underlying assets.
Monitoring ETF Flows: Weekly monitoring of changes in shares outstanding helps identify ETFs with significant inflows or outflows, which can affect the individual components held within those ETFs.
Author's Perspective: The views expressed in the article are those of the author and do not necessarily represent the opinions of Nasdaq, Inc.
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Analyst Views on CRM
Wall Street analysts forecast CRM stock price to rise
39 Analyst Rating
29 Buy
9 Hold
1 Sell
Moderate Buy
Current: 186.270
Low
223.00
Averages
326.40
High
405.00
Current: 186.270
Low
223.00
Averages
326.40
High
405.00
About CRM
Salesforce, Inc. is a customer relationship management (CRM) technology company. Its artificial intelligence (AI) powered Agentforce 360 Platform offers sales, service, marketing, commerce, collaboration, data management, integration, analytics, and information technology (IT) service solutions. It enables customers to build and deploy digital labor for employees and customers, leveraging autonomous AI agents across business functions. Its service offerings include Agentforce Sales, Agentforce Service, Agentforce 360 Platform, Slack and Others. The Agentforce Sales provides sales capabilities and tools built for organizations across prospecting, sales engagement, team collaboration, sales analytics and AI, sales programs, sales performance, partner management, and revenue and orders. The Agentforce Service provides field service solutions that enable companies to connect service agents, dispatchers and mobile employees through platform to schedule, dispatch and manage jobs.
About the author

Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
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- Agentforce Platform Progress: Since its launch in late 2024, Salesforce's Agentforce platform is now utilized by 23,000 of its 150,000 customers, indicating its potential in automating workflows and possibly generating new revenue streams for the company.
- AI Investment Strategy: Salesforce has invested over $300 million in AI startup Anthropic since 2023, which was recently valued at $380 billion and plans to go public later this year, a strategy that could support Salesforce's long-term growth.
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- Earnings Improvement: The expected earnings per share of $0.95 indicates a 17.3% growth from the previous year, highlighting the company's success in customer retention and enterprise expansion, which is likely to drive future profitability.
- Expanding Customer Base: By the end of 2025, ServiceNow served over 8,800 global customers, with more than 85% being Fortune 500 companies, demonstrating widespread adoption of its cloud platform among large enterprises and enhancing its competitive edge.
- Increasing Market Challenges: Although the company expects subscription revenues between $3.65 billion and $3.67 billion for 2026, strong competition from AI solutions is projected to create a 150-basis-point headwind to revenue growth, indicating a complex market environment.
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- Geopolitical Risks Escalate: Iran's closure of the Strait of Hormuz has raised market concerns, especially following U.S. Navy actions against Iranian tankers, which could exacerbate global oil and fuel shortages, further increasing market uncertainty.
- Earnings Season Continues: So far, 81% of the 48 S&P 500 companies that reported earnings have beaten estimates, with Q1 earnings projected to rise 12% year-over-year; however, excluding the tech sector, the growth is only 3%, indicating signs of overall economic weakness.
- Airline Stocks Under Pressure: Airline and cruise line stocks are broadly down due to rising oil prices, with Norwegian Cruise Line Holdings down over 5% and American Airlines Group down over 4%, reflecting the negative impact of high fuel costs on company profits.
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- Oil Price Surge: WTI crude oil prices increased by over 5% due to the closure of the Strait of Hormuz following the US's refusal to lift its naval blockade on Iranian vessels, which could exacerbate global oil and fuel shortages and raise operational costs for affected industries.
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- Airline and Chip Stocks Under Pressure: Airline stocks are down due to rising fuel costs, with Norwegian Cruise Line Holdings falling over 6%, while chipmakers like Intel are also down more than 2%, reflecting the negative impact of high oil prices across multiple sectors.
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- AI Investment Strategy: Salesforce invested in Anthropic in 2023 and leverages models from OpenAI and Anthropic to enhance its Agentforce offering, demonstrating the company's swift adaptation to new technologies to improve client service capabilities.
- Customer Base Expansion: Agentforce is currently utilized by 23,000 of Salesforce's 150,000 customers, proving effective in handling issues like order statuses and refunds, although it still requires human intervention for more complex tasks.
- Pricing Model Adjustment: Salesforce introduced a hybrid pricing model allowing customers to purchase seat licenses while also paying per action for Agentforce usage, addressing potential reductions in seat demand as AI applications enable companies to operate with fewer employees.
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