Salesforce Unveils Agentforce 2dx: AI Agents That Work Beyond Chatbots
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Mar 05 2025
0mins
Should l Buy CRM?
Source: Benzinga
Introduction of Agentforce 2dx: Salesforce has launched Agentforce 2dx, a digital labor platform that integrates autonomous AI agents into business operations, featuring low-code and pro-code tools for developers to configure and deploy these agents efficiently.
Launch of AgentExchange: The company also introduced AgentExchange, a marketplace for AI agent deployment with over 200 partners, offering ready-to-use templates and actions while ensuring security and customer-reviewed solutions for seamless integration across industries.
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Analyst Views on CRM
Wall Street analysts forecast CRM stock price to rise
39 Analyst Rating
29 Buy
9 Hold
1 Sell
Moderate Buy
Current: 177.600
Low
223.00
Averages
326.40
High
405.00
Current: 177.600
Low
223.00
Averages
326.40
High
405.00
About CRM
Salesforce, Inc. is a customer relationship management (CRM) technology company. Its artificial intelligence (AI) powered Agentforce 360 Platform offers sales, service, marketing, commerce, collaboration, data management, integration, analytics, and information technology (IT) service solutions. It enables customers to build and deploy digital labor for employees and customers, leveraging autonomous AI agents across business functions. Its service offerings include Agentforce Sales, Agentforce Service, Agentforce 360 Platform, Slack and Others. The Agentforce Sales provides sales capabilities and tools built for organizations across prospecting, sales engagement, team collaboration, sales analytics and AI, sales programs, sales performance, partner management, and revenue and orders. The Agentforce Service provides field service solutions that enable companies to connect service agents, dispatchers and mobile employees through platform to schedule, dispatch and manage jobs.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
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See More
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