M&T Bank Recognized for Small Business Customer Service Excellence
Written by Emily J. Thompson, Senior Investment Analyst
Updated: 4 days ago
0mins
Should l Buy MTB?
Source: PRnewswire
- Customer Service Recognition: M&T Bank has been awarded the title of Best Bank for small business customer service and middle-market customer satisfaction by Crisil Coalition Greenwich in 2026, highlighting its excellence in customer service.
- Award Count: Since 2011, M&T Bank has earned a total of 186 Coalition Greenwich Awards, demonstrating its long-standing commitment and outstanding reputation in serving small business and middle-market customers.
- Quality Assessment: The awards are based on research scores from the Coalition Greenwich 2025 U.S. Commercial Banking Study, emphasizing M&T's ongoing efforts to provide high-quality services and products.
- Strategic Positioning: Eric Feldstein, Head of Retail and Business Banking at M&T, stated that this recognition reflects the bank's core value of delivering personalized service to small and middle-market customers while integrating the technology and stability of a global financial institution.
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Analyst Views on MTB
Wall Street analysts forecast MTB stock price to fall
13 Analyst Rating
4 Buy
9 Hold
0 Sell
Moderate Buy
Current: 231.400
Low
210.00
Averages
229.25
High
251.00
Current: 231.400
Low
210.00
Averages
229.25
High
251.00
About MTB
M&T Bank Corporation is a financial holding company. The Company’s principal banking subsidiary, M&T Bank, provides banking products and services with a branch and ATM network spanning the eastern United States from Maine to Virginia and Washington, D.C. Trust-related services are provided in select markets in the United States and abroad by its Wilmington Trust-affiliated companies and by M&T Bank. Its segments include Commercial Bank, Retail Bank and Institutional Services and Wealth Management. The Commercial Bank segment provides a range of credit products and banking services to middle-market and large commercial customers, mainly within the markets served by the Company. The Retail Bank segment provides a wide range of services to consumers and small businesses through the Company’s branch network and several other delivery channels. The Institutional Services and Wealth Management segment provides a variety of trustee, agency, investment management and administrative services.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
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- Technical Analysis Tool: Comparing the current stock price to the 200-day moving average can provide valuable insights for investors, helping to assess market trends and potential buy or sell opportunities.
- ETF Trading Mechanism: Exchange-traded funds (ETFs) trade similarly to stocks, where investors buy and sell 'units' that can be created or destroyed based on demand, impacting the liquidity and performance of the ETF.
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M&T Bank Recognized for Small Business Customer Service Excellence
- Customer Service Recognition: M&T Bank has been awarded the title of Best Bank for small business customer service and middle-market customer satisfaction by Crisil Coalition Greenwich in 2026, highlighting its excellence in customer service.
- Award Count: Since 2011, M&T Bank has earned a total of 186 Coalition Greenwich Awards, demonstrating its long-standing commitment and outstanding reputation in serving small business and middle-market customers.
- Quality Assessment: The awards are based on research scores from the Coalition Greenwich 2025 U.S. Commercial Banking Study, emphasizing M&T's ongoing efforts to provide high-quality services and products.
- Strategic Positioning: Eric Feldstein, Head of Retail and Business Banking at M&T, stated that this recognition reflects the bank's core value of delivering personalized service to small and middle-market customers while integrating the technology and stability of a global financial institution.
See More
M&T Bank Recognized for Small Business Customer Service Excellence
- Small Business Awards: M&T Bank has been awarded the Best Bank for Small Business Customer Service by Crisil Coalition Greenwich in 2026, indicating its outstanding performance in small business banking and reinforcing its market leadership.
- Middle Market Satisfaction: The bank also received recognition for customer satisfaction in middle-market banking, demonstrating its success in meeting the needs of mid-sized enterprises, which enhances customer loyalty and market share.
- Multiple Award Recognition: M&T Bank secured a total of seven Coalition Greenwich awards in 2026, covering various service areas for small businesses and middle markets, reflecting its strong capabilities in cash management and customer trust.
- Long-term Service Commitment: Since 2011, M&T Bank has earned 186 Coalition Greenwich awards, highlighting its ongoing commitment to exceptional service for small and middle-market customers, thereby enhancing its brand reputation.
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- Technical Analysis Tool: Comparing the current stock price to the 200-day moving average can provide valuable insights for investors, helping to assess market trends and potential buy or sell opportunities.
- ETF Trading Mechanism: Exchange-traded funds (ETFs) trade similarly to stocks, where investors buy and sell 'units' that can be created or destroyed based on demand, impacting the liquidity and performance of the ETF.
- Inflows and Outflows Monitoring: Weekly monitoring of changes in ETF shares outstanding helps identify those experiencing significant inflows or outflows, allowing investors to stay informed about market dynamics and potential investment opportunities.
See More
M&T Bank Recognized for Small Business Customer Service Excellence
- Customer Service Recognition: M&T Bank has been awarded the title of Best Bank for small business customer service and middle-market customer satisfaction by Crisil Coalition Greenwich in 2026, highlighting its excellence in customer service.
- Award Count: Since 2011, M&T Bank has earned a total of 186 Coalition Greenwich Awards, demonstrating its long-standing commitment and outstanding reputation in serving small business and middle-market customers.
- Quality Assessment: The awards are based on research scores from the Coalition Greenwich 2025 U.S. Commercial Banking Study, emphasizing M&T's ongoing efforts to provide high-quality services and products.
- Strategic Positioning: Eric Feldstein, Head of Retail and Business Banking at M&T, stated that this recognition reflects the bank's core value of delivering personalized service to small and middle-market customers while integrating the technology and stability of a global financial institution.
See More
M&T Bank Recognized for Small Business Customer Service Excellence
- Small Business Awards: M&T Bank has been awarded the Best Bank for Small Business Customer Service by Crisil Coalition Greenwich in 2026, indicating its outstanding performance in small business banking and reinforcing its market leadership.
- Middle Market Satisfaction: The bank also received recognition for customer satisfaction in middle-market banking, demonstrating its success in meeting the needs of mid-sized enterprises, which enhances customer loyalty and market share.
- Multiple Award Recognition: M&T Bank secured a total of seven Coalition Greenwich awards in 2026, covering various service areas for small businesses and middle markets, reflecting its strong capabilities in cash management and customer trust.
- Long-term Service Commitment: Since 2011, M&T Bank has earned 186 Coalition Greenwich awards, highlighting its ongoing commitment to exceptional service for small and middle-market customers, thereby enhancing its brand reputation.
See More
Greenbacker Secures $440 Million Financing for Cider Solar Project
- Successful Financing: Greenbacker has successfully closed a $440 million tax equity financing from U.S. Bank and M&T Bank, providing the final funding needed for the 674 MWdc Cider solar project, ensuring its advancement towards commercial operation by late 2026.
- Project Scale: Once operational, the Cider project will become the largest solar facility in New York State, expected to generate enough clean electricity to power approximately 120,000 homes annually, significantly advancing the local clean energy transition.
- Economic Benefits: The project is projected to generate around $100 million in revenue for the local community over its operational lifespan and support hundreds of construction jobs, further stimulating local economic development.
- Strategic Importance: This financing not only optimizes the capital structure of the Cider project but also showcases Greenbacker's leadership in the renewable energy sector, reflecting its strong collaboration with financial partners to achieve sustainable development goals.
See More
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- Successful Financing: Greenbacker has successfully closed a $440 million tax equity financing from U.S. Bank and M&T Bank, providing the final funding needed for the 674 MWdc Cider solar project, ensuring its advancement towards commercial operation by late 2026.
- Project Scale: Once operational, the Cider project will become the largest solar facility in New York State, expected to generate enough clean electricity to power approximately 120,000 homes annually, significantly advancing the local clean energy transition.
- Economic Benefits: The project is projected to generate around $100 million in revenue for the local community over its operational lifespan and support hundreds of construction jobs, further boosting local economic development.
- Strategic Importance: This financing not only optimizes the capital structure of the Cider project but also showcases Greenbacker's leadership in the renewable energy sector, reflecting its strong collaboration with financial partners to achieve sustainable development goals.
See More
Wall Street Banks Are Taking Notice of an Activist Investor
Finance Conferences in Florida: Wall Street executives are gathering in southeast Florida for a series of finance industry conferences this week.
Activist Hedge Fund's Role: A small activist hedge fund known for advocating changes at U.S. banks is becoming more assertive during this event.
See More
