Zions Bancorporation Announces Leadership Changes in Technology and Operations Team
Zions Bancorporation announced leadership changes in its technology and operations team, which are effective immediately: Jennifer Smith, who has served as Chief Technology and Operations Officer since 2015, will leave the bank following a 20-year career with Zions. Zions' Enterprise Technology and Operations, or ETO, will be led by a partnership of Margaret Mayer as Chief Information Officer and Ken Collins as Chief Transformation and Operations Officer. Margaret joined Zions two years ago as Chief Technology Officer after many years in the banking technology field with Capital One and Discover. Ken joined Zions 24 years ago, holding numerous roles in ETO. Zions Bancorporation, N.A. is one of the nation's premier financial services companies with approximately $89B of total assets at December 31, 2025, and annual net revenue of $3.4B in 2025. Zions operates under local management teams and distinct brands in 11 western states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington, and Wyoming.
