BAND News & Events

Bandwidth (BAND) announced it has partnered with the newly launched Agentforce Contact Center. The boundaries between CRM systems, contact centers and agentic AI are beginning to dissolve as enterprises consolidate around unified cloud architectures that connect customer data directly to live engagement. Salesforce's (CRM) launch of Agentforce Contact Center is leading this market shift. Built directly into the CRM, it enables enterprises to re-architect customer engagement around AI-powered conversations informed by full customer-360 data. The result is smarter, more personalized and more contextual customer interactions powered by the same data that manages the customer relationship.

Reports Q4 revenue $208M, consensus $208.3M. "2025 was a year of sustained business performance and strengthening fundamentals for Bandwidth, with record million-dollar-plus deals and continued enterprise adoption of AI-driven voice," said David Morken, CEO. "Customers are increasingly relying on our Maestro platform and Communications Cloud to power AI in production environments, reinforcing the durability of our model and the long-term value we deliver. The authorization of our first $80M share repurchase program reflects our confidence in our growth strategy, margin expansion, and ability to generate meaningful cash flow while continuing to invest in innovation."

Sees Q1 revenue $200M-$203M, consensus $195.73M. Sees Q1 adjusted EBITDA $21M-$24M.