Oklahoma Family Faces Claim Dispute After House Fire
Written by Emily J. Thompson, Senior Investment Analyst
Updated: 4 days ago
0mins
Should l Buy CB?
Source: Yahoo Finance
- Fire Damage Assessment: Kenny Cox and his wife faced a devastating house fire in Broken Arrow, Oklahoma, where firefighters used approximately 10,000 gallons of water, resulting in a total loss deemed irreparable by structural engineers, leading to significant financial and emotional distress for the family.
- Insurance Company Inconsistency: Initially, State Farm classified the home as a total loss, but later reversed its decision to repair, a move Cox believes will save the insurer thousands, highlighting the lack of transparency and fairness in the claims process.
- Increasing Legal Actions: As more clients file lawsuits against State Farm, Oklahoma's Attorney General intervened, alleging the company employed internal strategies to minimize roof-related payouts, reflecting broader issues within the insurance industry that affect many families' rights.
- Low Customer Satisfaction: According to the J.D. Power 2025 study, State Farm scored only 661 in claims satisfaction, below the industry average, indicating deficiencies in customer service and claims handling that could lead to customer attrition and a decline in market share.
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Analyst Views on CB
Wall Street analysts forecast CB stock price to rise
17 Analyst Rating
7 Buy
8 Hold
2 Sell
Moderate Buy
Current: 331.890
Low
283.00
Averages
336.88
High
385.00
Current: 331.890
Low
283.00
Averages
336.88
High
385.00
About CB
Chubb Limited is a Switzerland-based holding company. The Company, through its subsidiaries, provides a range of insurance and reinsurance products and services to clients around the world. Its segments include North America Commercial property and casualty (P&C) Insurance, North America Personal P&C Insurance, North America Agricultural Insurance, Overseas General Insurance, Global Reinsurance and Life Insurance. It offers commercial insurance products and service offerings, such as risk management programs, loss control, and engineering and complex claims management. It provides specialized insurance products to areas, such as aviation and energy. It also offers personal lines insurance coverage, including homeowners, automobile, valuables, umbrella liability and recreational marine products. In addition, it supplies personal accident, supplemental health and life insurance to individuals in select countries.
About the author

Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
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- Fire Damage Assessment: Kenny Cox and his wife faced a devastating house fire in Broken Arrow, Oklahoma, where firefighters used approximately 10,000 gallons of water, resulting in a total loss deemed irreparable by structural engineers, leading to significant financial and emotional distress for the family.
- Insurance Company Inconsistency: Initially, State Farm classified the home as a total loss, but later reversed its decision to repair, a move Cox believes will save the insurer thousands, highlighting the lack of transparency and fairness in the claims process.
- Increasing Legal Actions: As more clients file lawsuits against State Farm, Oklahoma's Attorney General intervened, alleging the company employed internal strategies to minimize roof-related payouts, reflecting broader issues within the insurance industry that affect many families' rights.
- Low Customer Satisfaction: According to the J.D. Power 2025 study, State Farm scored only 661 in claims satisfaction, below the industry average, indicating deficiencies in customer service and claims handling that could lead to customer attrition and a decline in market share.
See More









