Cox Business Launches New Contact Center with RingCentral
Written by Emily J. Thompson, Senior Investment Analyst
Updated: 1 day ago
0mins
Should l Buy RNG?
Cox Business announced the launch of Cox Business Contact Center with RingCentral. This B2B product portfolio expansion introduces an AI-first, omni-channel platform designed to help organizations modernize customer engagement and drive operational efficiency. "The launch of Cox Business Contact Center with RingCentral marks a transformative step for our customers, empowering them to harness the full potential of AI-driven communications and workforce engagement," said Jeff Breaux, Executive Vice President and Chief Commercial Officer at Cox Communications. "We are committed to driving innovation and operational excellence, ensuring our customers are ready for what's next."
Trade with 70% Backtested Accuracy
Stop guessing "Should I Buy RNG?" and start using high-conviction signals backed by rigorous historical data.
Sign up today to access powerful investing tools and make smarter, data-driven decisions.
Analyst Views on RNG
Wall Street analysts forecast RNG stock price to fall
9 Analyst Rating
3 Buy
6 Hold
0 Sell
Moderate Buy
Current: 37.190
Low
27.00
Averages
31.14
High
36.00
Current: 37.190
Low
27.00
Averages
31.14
High
36.00
About RNG
RingCentral, Inc. is a provider of artificial intelligence (AI)-powered cloud business communications, contact center, video and hybrid event solutions. It has an AI-powered multi-product portfolio including unified communications as a service (UCaaS), contact center as a service (CCaaS), video and events, and RingSense AI solutions. Its multi-product portfolio includes RingEX, RingCentral Contact Center, RingCX, RingCentral Artificial Intelligence Solutions, and RingCentral Events. RingCentral Contact Center is a collaborative contact center solution that delivers AI-powered omnichannel and workforce engagement solutions integrated with RingEX. RingCX is its next-generation CCaaS solution, delivering an AI-powered customer engagement solution with customer relationship management (CRM) integrations and a broad ecosystem of integrated partner solutions. RingCentral Events solutions enable businesses to host virtual, hybrid, and in-person events with AI-powered engagement tools.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
RingCentral CFO Tarun Arora Sells Shares Amid Strong Performance
- Executive Stock Sale: On March 10, 2026, RingCentral's Chief Accounting Officer Tarun Arora sold 8,840 shares of common stock for approximately $360,000, reflecting confidence in the company's stock, although this transaction is not expected to significantly impact the market.
- Ownership Percentage Analysis: The 8,840 shares sold exceed the recent median sell trade size of 3,723 shares and represent 10.48% of Arora's holdings, which is notably higher than the 4.23% median observed in his last five transactions, indicating a strategic decision to reduce his stake.
- Market Performance Context: The sale price of around $40.69 per share coincided with RingCentral's stock reaching a 52-week high of $42.42 on March 6, following a strong performance that saw the company achieve $2.5 billion in sales and a net income of $43.4 million in 2025.
- Investor Strategy Recommendation: While Arora's sale may raise eyebrows, his retention of over 75,000 shares and the execution under a Rule 10b5-1 trading plan from March 2025 suggest a cautious approach, advising investors to wait for a price drop before considering new investments.
See More
RingCentral CFO Tarun Arora Sells Shares in Open Market Transaction
- Stock Sale Details: On March 10, 2026, RingCentral's Chief Accounting Officer Tarun Arora sold 8,840 shares of Common Stock for approximately $360,000, reducing his direct holdings to 75,492 shares, which indicates he maintains a significant ownership stake.
- Transaction Context: The sale was executed under Arora's Rule 10b5-1 trading plan established in March 2025, designed to prevent accusations of insider trading, suggesting he remains confident in the company's future prospects.
- Company Performance: RingCentral reported full-year sales of $2.5 billion for 2025, up from $2.4 billion in 2024, successfully reversing a net loss of $58.3 million in 2024, demonstrating strong performance in the cloud communications market.
- Market Reaction and Investment Advice: Although RingCentral's stock reached a 52-week high of $42.42 on March 6, 2026, analysts recommend that investors wait for a price drop before considering purchases to secure better investment opportunities.
See More
Spectrum and RingCentral Enhance Customer Experience with UCX
- Partnership Expansion: Spectrum and RingCentral have announced an expansion of their partnership to introduce RingCX and ACE to Spectrum Business customers, leveraging AI technology to enhance customer interaction quality and drive business growth, which is expected to significantly improve customer satisfaction and loyalty.
- Integrated Solution: The combination of UCX with RingCentral eliminates fragmented systems by providing a unified cloud solution, enabling mid-sized and large enterprises to achieve end-to-end visibility across service performance and sales execution, thereby accelerating issue resolution and enhancing decision-making quality.
- Industry Impact: This solution is particularly beneficial for multiple industries, including healthcare, education, government, and financial services, addressing the need for simplicity, security, and performance, which is expected to enhance service consistency and customer experience in these sectors.
- Market Promotion: UCX with RingCentral will be showcased at HIMSS 2026 and Enterprise Connect, with a nationwide rollout to Spectrum Business customers expected by the end of March, further solidifying Spectrum's leadership position in the communications services market.
See More
Spectrum Partners with RingCentral to Enhance Customer Experience
- Enhanced Customer Interactions: Spectrum's partnership with RingCentral introduces RingCX, an AI-driven omnichannel contact center that integrates voice, video, and over 20 digital channels, significantly improving customer interaction quality and accelerating business growth.
- Intelligent Analytics Capabilities: The AI Quality Management system in RingCX automatically scores 100% of interactions, capturing real-time sentiment and conversation analytics, ensuring total visibility into service quality while eliminating the need for manual supervisor reviews, thus enhancing operational efficiency.
- Sales Intelligence Transformation: The AI Conversation Expert (ACE) transcribes and analyzes every sales interaction, providing deep revenue intelligence that identifies deal risks and tracks competitor mentions, empowering business leaders to enhance performance and drive predictable revenue growth.
- Market Promotion Activities: UCX with RingCentral will be showcased at HIMSS and Enterprise Connect in March 2026, with Spectrum Business customers nationwide set to access the service by the end of March, further solidifying its market position across multiple industries including healthcare, education, and finance.
See More
RingCentral COO Kira Makagon Sells Shares, Reduces Holdings
- Share Reduction Details: Kira Makagon, COO of RingCentral, sold 22,196 shares on February 27, 2026, for approximately $780,000, reducing her direct holdings from 361,741 to 339,545 shares, representing a 6.14% decrease.
- Transaction Context: This sale was executed under a Rule 10b5-1 trading plan adopted in March 2025, indicating that the reduction was not due to negative company performance but rather a pre-planned strategy to avoid insider trading allegations.
- Market Performance and Price Fluctuations: Concurrently with Makagon's sale, RingCentral's stock reached a 52-week high of $42.42 on March 6, 2026, following a strong 2025 performance with revenues of $644 million, a 5% year-over-year increase, and the initiation of dividend payments.
- Investor Considerations: Despite the stock's rise due to solid performance, analysts caution that the forward price-to-earnings ratio of 9 suggests the stock is currently expensive, advising potential investors to be cautious, especially since RingCentral did not make it onto the Motley Fool's list of top recommended stocks.
See More
Kira Makagon Sells 22,196 Shares of RingCentral Stock
- Transaction Scale Analysis: Kira Makagon sold 22,196 shares of RingCentral stock on February 27, 2026, for approximately $780,000, marking her largest single direct open-market sale in recent history, exceeding the median sale size of 14,798 shares since September 2025.
- Holding Proportion Change: This sale accounted for 6.14% of her direct holdings, above the recent median of 3.44%, indicating a slight reduction in her confidence in the stock, although she retains 339,545 shares valued at approximately $12.38 million.
- Company Financial Performance: RingCentral achieved $644 million in revenue for 2025, reflecting a 5% year-over-year growth, and reported a record free cash flow of $126 million, which contributed to the stock price reaching a 52-week high of $42.42, showcasing strong business performance.
- Investor Confidence: While Makagon's stock sale may raise eyebrows, it was executed under a Rule 10b5-1 trading plan established in March 2025, indicating no insider trading implications; the stock's rise due to solid performance and dividend initiation, with a current P/E ratio of 9 suggesting high valuation.
See More
RingCentral CFO Tarun Arora Sells Shares Amid Strong Performance
- Executive Stock Sale: On March 10, 2026, RingCentral's Chief Accounting Officer Tarun Arora sold 8,840 shares of common stock for approximately $360,000, reflecting confidence in the company's stock, although this transaction is not expected to significantly impact the market.
- Ownership Percentage Analysis: The 8,840 shares sold exceed the recent median sell trade size of 3,723 shares and represent 10.48% of Arora's holdings, which is notably higher than the 4.23% median observed in his last five transactions, indicating a strategic decision to reduce his stake.
- Market Performance Context: The sale price of around $40.69 per share coincided with RingCentral's stock reaching a 52-week high of $42.42 on March 6, following a strong performance that saw the company achieve $2.5 billion in sales and a net income of $43.4 million in 2025.
- Investor Strategy Recommendation: While Arora's sale may raise eyebrows, his retention of over 75,000 shares and the execution under a Rule 10b5-1 trading plan from March 2025 suggest a cautious approach, advising investors to wait for a price drop before considering new investments.
See More
RingCentral CFO Tarun Arora Sells Shares in Open Market Transaction
- Stock Sale Details: On March 10, 2026, RingCentral's Chief Accounting Officer Tarun Arora sold 8,840 shares of Common Stock for approximately $360,000, reducing his direct holdings to 75,492 shares, which indicates he maintains a significant ownership stake.
- Transaction Context: The sale was executed under Arora's Rule 10b5-1 trading plan established in March 2025, designed to prevent accusations of insider trading, suggesting he remains confident in the company's future prospects.
- Company Performance: RingCentral reported full-year sales of $2.5 billion for 2025, up from $2.4 billion in 2024, successfully reversing a net loss of $58.3 million in 2024, demonstrating strong performance in the cloud communications market.
- Market Reaction and Investment Advice: Although RingCentral's stock reached a 52-week high of $42.42 on March 6, 2026, analysts recommend that investors wait for a price drop before considering purchases to secure better investment opportunities.
See More
Spectrum and RingCentral Enhance Customer Experience with UCX
- Partnership Expansion: Spectrum and RingCentral have announced an expansion of their partnership to introduce RingCX and ACE to Spectrum Business customers, leveraging AI technology to enhance customer interaction quality and drive business growth, which is expected to significantly improve customer satisfaction and loyalty.
- Integrated Solution: The combination of UCX with RingCentral eliminates fragmented systems by providing a unified cloud solution, enabling mid-sized and large enterprises to achieve end-to-end visibility across service performance and sales execution, thereby accelerating issue resolution and enhancing decision-making quality.
- Industry Impact: This solution is particularly beneficial for multiple industries, including healthcare, education, government, and financial services, addressing the need for simplicity, security, and performance, which is expected to enhance service consistency and customer experience in these sectors.
- Market Promotion: UCX with RingCentral will be showcased at HIMSS 2026 and Enterprise Connect, with a nationwide rollout to Spectrum Business customers expected by the end of March, further solidifying Spectrum's leadership position in the communications services market.
See More
Spectrum Partners with RingCentral to Enhance Customer Experience
- Enhanced Customer Interactions: Spectrum's partnership with RingCentral introduces RingCX, an AI-driven omnichannel contact center that integrates voice, video, and over 20 digital channels, significantly improving customer interaction quality and accelerating business growth.
- Intelligent Analytics Capabilities: The AI Quality Management system in RingCX automatically scores 100% of interactions, capturing real-time sentiment and conversation analytics, ensuring total visibility into service quality while eliminating the need for manual supervisor reviews, thus enhancing operational efficiency.
- Sales Intelligence Transformation: The AI Conversation Expert (ACE) transcribes and analyzes every sales interaction, providing deep revenue intelligence that identifies deal risks and tracks competitor mentions, empowering business leaders to enhance performance and drive predictable revenue growth.
- Market Promotion Activities: UCX with RingCentral will be showcased at HIMSS and Enterprise Connect in March 2026, with Spectrum Business customers nationwide set to access the service by the end of March, further solidifying its market position across multiple industries including healthcare, education, and finance.
See More
RingCentral COO Kira Makagon Sells Shares, Reduces Holdings
- Share Reduction Details: Kira Makagon, COO of RingCentral, sold 22,196 shares on February 27, 2026, for approximately $780,000, reducing her direct holdings from 361,741 to 339,545 shares, representing a 6.14% decrease.
- Transaction Context: This sale was executed under a Rule 10b5-1 trading plan adopted in March 2025, indicating that the reduction was not due to negative company performance but rather a pre-planned strategy to avoid insider trading allegations.
- Market Performance and Price Fluctuations: Concurrently with Makagon's sale, RingCentral's stock reached a 52-week high of $42.42 on March 6, 2026, following a strong 2025 performance with revenues of $644 million, a 5% year-over-year increase, and the initiation of dividend payments.
- Investor Considerations: Despite the stock's rise due to solid performance, analysts caution that the forward price-to-earnings ratio of 9 suggests the stock is currently expensive, advising potential investors to be cautious, especially since RingCentral did not make it onto the Motley Fool's list of top recommended stocks.
See More
Kira Makagon Sells 22,196 Shares of RingCentral Stock
- Transaction Scale Analysis: Kira Makagon sold 22,196 shares of RingCentral stock on February 27, 2026, for approximately $780,000, marking her largest single direct open-market sale in recent history, exceeding the median sale size of 14,798 shares since September 2025.
- Holding Proportion Change: This sale accounted for 6.14% of her direct holdings, above the recent median of 3.44%, indicating a slight reduction in her confidence in the stock, although she retains 339,545 shares valued at approximately $12.38 million.
- Company Financial Performance: RingCentral achieved $644 million in revenue for 2025, reflecting a 5% year-over-year growth, and reported a record free cash flow of $126 million, which contributed to the stock price reaching a 52-week high of $42.42, showcasing strong business performance.
- Investor Confidence: While Makagon's stock sale may raise eyebrows, it was executed under a Rule 10b5-1 trading plan established in March 2025, indicating no insider trading implications; the stock's rise due to solid performance and dividend initiation, with a current P/E ratio of 9 suggesting high valuation.
See More
