AudioCodes and Atento Modernize IVR for Major Healthcare Org, Supporting 500 AI Voice Agents
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Dec 15 2025
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Source: Newsfilter
- Rapid Deployment: AudioCodes, in collaboration with Atento and Go2Uno, completed a large-scale IVR modernization project in just weeks, setting a record for such deployments and significantly enhancing customer experience and operational efficiency.
- AI Voice Agents: The new system supports over 500 concurrent AI voice agents, replacing legacy IVR systems and optimizing complex call flows, which improves customer service response speed and accuracy.
- Real-Time Analytics: By introducing advanced analytics and performance reporting, Atento gains real-time visibility into voice agent performance, helping to better understand customer interactions and optimize service delivery.
- Future-Ready Platform: This deployment not only meets immediate needs but also provides Atento with a scalable platform for future growth and innovation, ensuring competitiveness in the rapidly evolving AI landscape.
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Analyst Views on AUDC
Wall Street analysts forecast AUDC stock price to rise over the next 12 months. According to Wall Street analysts, the average 1-year price target for AUDC is 12.50 USD with a low forecast of 12.50 USD and a high forecast of 12.50 USD. However, analyst price targets are subjective and often lag stock prices, so investors should focus on the objective reasons behind analyst rating changes, which better reflect the company's fundamentals.
1 Analyst Rating
1 Buy
0 Hold
0 Sell
Moderate Buy
Current: 8.450
Low
12.50
Averages
12.50
High
12.50
Current: 8.450
Low
12.50
Averages
12.50
High
12.50
About AUDC
AudioCodes Ltd is an Israel-based software publisher. The Company provides communications software, end-to-end products and productivity solutions for the digital workplace. Company's solution's enables enterprises and service providers to build and operate all-IP voice networks for delivering unified communications, contact centers, and hosted business services, whether in the cloud or on premises. AudioCodes Ltd categorizes its products and services into three main business lines: Enterprise solution consists products and solutions designed to simplify the implementation of state-of the-art enterprise communications and contact center solutions; Service provider solutions consist high performance, versatile CPE devices deliver on-premises connectivity to cloud UC services and SIP trunks for business customers; Voice.ai category leverage the latest in voice recognition, AI and machine learning technologies to create voice-driven solutions. The Company servers its customer worldwide.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
AudioCodes and Atento Modernize IVR for Major Healthcare Org, Supporting 500 AI Voice Agents
- Rapid Deployment: AudioCodes, in collaboration with Atento and Go2Uno, completed a large-scale IVR modernization project in just weeks, setting a record for such deployments and significantly enhancing customer experience and operational efficiency.
- AI Voice Agents: The new system supports over 500 concurrent AI voice agents, replacing legacy IVR systems and optimizing complex call flows, which improves customer service response speed and accuracy.
- Real-Time Analytics: By introducing advanced analytics and performance reporting, Atento gains real-time visibility into voice agent performance, helping to better understand customer interactions and optimize service delivery.
- Future-Ready Platform: This deployment not only meets immediate needs but also provides Atento with a scalable platform for future growth and innovation, ensuring competitiveness in the rapidly evolving AI landscape.
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Top Wall Street Analysts Share Insights on 3 Tech Stocks Offering Over 4% Dividend Yields
Investor Interest in Dividend Stocks: In uncertain market conditions, investors often seek dividend-yielding stocks, which typically have high free cash flows and offer substantial payouts to shareholders.
HP Inc Analyst Ratings: HP Inc has a dividend yield of 5.06%. Recent analyst ratings include a downgrade from Morgan Stanley and a maintained neutral rating from Citigroup, with price targets adjusted downward.
Skyworks Solutions Analyst Ratings: Skyworks Solutions has a dividend yield of 4.50%. Analysts from Mizuho upgraded the stock while UBS maintained a neutral rating, with mixed adjustments to price targets following better-than-expected earnings.
AudioCodes Ltd Analyst Ratings: AudioCodes Ltd offers a dividend yield of 4.16%. Barclays maintained an underweight rating while Needham increased its buy rating, reflecting differing analyst perspectives on the stock's potential.
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