CarMax Shares Drop 37% Following Earnings Report
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Apr 18 2026
0mins
Should l Buy KMX?
Source: Fool
CarMax shares fell sharply, hitting a 20-day low, following the release of disappointing earnings results.
The company reported a net loss of $121 million for fiscal Q4 2026, heavily impacted by a $141 million non-cash goodwill impairment charge, which reflects severe challenges to profitability. Despite a slight improvement in sales volume, with retail used unit sales down only 0.8% year-over-year, the overall performance remains weak, prompting concerns about the company's future.
The market's reaction indicates a lack of confidence in CarMax's ability to navigate the current economic landscape, especially with the new CEO's plans to cut expenses by $200 million in fiscal 2027 amid ongoing profitability pressures.
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Analyst Views on KMX
Wall Street analysts forecast KMX stock price to fall
13 Analyst Rating
0 Buy
10 Hold
3 Sell
Hold
Current: 39.910
Low
24.00
Averages
33.60
High
37.00
Current: 39.910
Low
24.00
Averages
33.60
High
37.00
About KMX
CarMax, Inc. is a retailer of used autos. The Company operates through two segments: CarMax Sales Operations and CarMax Auto Finance (CAF). The CarMax Sales Operations segment consists of all aspects of its auto merchandising and service operations. The CarMax Sales Operations segment sells used vehicles, purchases used vehicles from customers and other sources, sells related products and services, and arranges financing options for customers. The CAF segment consists solely of its own finance operation that provides financing for customers buying retail vehicles from the Company. The CAF segment also services all auto loans, it originates and is responsible for providing billing statements, collecting payments, maintaining contact with delinquent customers, and arranging for the repossession of vehicles securing defaulted loans. It provides customers with a range of other related products and services, including extended protection plan (EPP) products and vehicle repair services.
About the author

Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
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- Investigation Launched: Pomerantz LLP is investigating whether CarMax and its executives have engaged in securities fraud or other unlawful business practices, indicating growing investor concerns over corporate governance.
- Financial Performance: Although CarMax's fourth-quarter results for fiscal year 2026 exceeded expectations for same-store sales and revenue, management's announcement to lower used car prices and target customers with lower credit scores reveals a strategic shift in response to the auto industry's affordability crisis.
- Stock Price Decline: Following this news, CarMax's stock price fell by $7.42, or 15.12%, closing at $41.66 per share on April 14, 2026, reflecting market apprehension regarding the company's future profitability.
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- Investigation Launched: Pomerantz LLP is investigating whether CarMax and its executives have engaged in securities fraud or other unlawful business practices, aiming to protect investor rights, which could impact the company's reputation and shareholder confidence.
- Earnings Report: Although CarMax's fourth-quarter results for fiscal year 2026 exceeded expectations for same-store sales and revenue, management indicated during the earnings call that they would lower used car prices and increase acceptance of customers with lower credit scores to address the affordability crisis in the auto industry.
- Stock Price Decline: Following this news, CarMax's stock price fell by $7.42, or 15.12%, closing at $41.66 per share, reflecting market concerns regarding the company's future strategy.
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- Disappointing Earnings: CarMax reported net sales of approximately $5.95 billion for fiscal Q4 2026, reflecting a 1% year-over-year decline, although this was an improvement from the 7% drop in Q3, indicating some recovery in sales trends despite overall poor performance.
- Sales Volume Improvement: Retail used unit sales fell 0.8% year-over-year in Q4, a significant improvement from the 8% decline in Q3, as management implemented price cuts and increased marketing spend to drive sales, demonstrating the company's efforts to seek recovery in challenging conditions.
- Profitability Under Pressure: Despite the sales volume improvement, CarMax's gross profit margin contracted, with total gross profit falling 9% year-over-year to $605 million, and a net loss of $121 million was reported, heavily impacted by a $141 million non-cash goodwill impairment charge, highlighting severe challenges to the company's profitability.
- Paused Buyback Program: CarMax repurchased only about $50 million of its stock in Q4 before halting the buyback program, with management citing leverage slightly above the targeted range, reflecting a cautious capital allocation approach during a leadership transition period.
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