ServiceNow Launches Build Agent to Empower Developers
Written by Emily J. Thompson, Senior Investment Analyst
Updated: 2 days ago
0mins
Should l Buy NOW?
Source: Yahoo Finance
- Developer Empowerment: At Knowledge 2026, ServiceNow announced the general availability of Build Agent, enabling developers to create production-ready applications using natural language prompts in any integrated development environment, significantly enhancing development efficiency and flexibility.
- Governance and Compliance: Free access to the App Engine Management Center ensures that all applications are governed before deployment, reducing technical debt and compliance risks while enhancing overall operational security for enterprises.
- Simplified AI Agent Creation: The reimagined AI Agent Studio offers a guided creation experience, making it easier for a broader range of developers to create and deploy AI agents, with embedded AI agents present in app workflows by default, enhancing the intelligence of applications.
- Cross-Platform Integration: Build Agent supports integration with external partner tools like Figma and GitHub, allowing developers to customize and extend existing ServiceNow applications across the entire platform, breaking the previous dependency on specialized developers and improving business responsiveness.
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Analyst Views on NOW
Wall Street analysts forecast NOW stock price to rise
32 Analyst Rating
30 Buy
2 Hold
0 Sell
Strong Buy
Current: 93.590
Low
172.00
Averages
222.81
High
263.00
Current: 93.590
Low
172.00
Averages
222.81
High
263.00
About NOW
ServiceNow, Inc. provides an artificial intelligence (AI) platform for business transformation. The Company’s AI platform connects people, processes, data, and devices to increase productivity and maximize business outcomes. Its intelligent platform, the Now Platform, is a cloud-based solution that helps enterprises and organizations across public and private sectors digitize workflows. The workflow applications built on the Now Platform are organized into four primary areas: Technology, CRM and Industry, Core Business and Creator. Its products include IT Service Management, IT Operations Management, HR Service Delivery, ServiceNow AI Agents, AI Experience, Build Agent, ServiceNow AI Control Tower, AI Agent Fabric, RaptorDB, Workflow Data Fabric, Workplace Service Delivery, ServiceNow Platform Encryption, Telecommunications Service Operations Management, and others. The Company also offers identity security, helping organizations secure access across the enterprise.
About the author

Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
- Margin Decline: ServiceNow's gross margin has decreased from approximately 80% in fiscal 2024 to 75% by Q1 2023, indicating a weakening competitive position in the high-growth SaaS market, which could impact future profitability.
- Poor Professional Services Performance: Although professional services account for only 3% of revenue, their negative margin fluctuations are significantly dragging down ServiceNow's overall margins, reflecting challenges in the company's business mix that may erode investor confidence in future growth.
- Slowing Revenue Growth: ServiceNow's revenue growth rate has declined from 31% in 2020 to a projected 21% in 2025, suggesting a transition from high-growth to steady growth, which could affect its market valuation.
- Cautious Investor Sentiment: Given the current market dynamics, ServiceNow's declining margins and revenue growth make it appear less aligned with high-growth company standards, leading investors to adopt a cautious stance that may pressure the stock price.
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