Delta Air Lines Adjusts In-Flight Service Policy
Written by Emily J. Thompson, Senior Investment Analyst
Updated: 4 days ago
0mins
Should l Buy DAL?
Source: Yahoo Finance
- Service Policy Change: Starting May 19, Delta Air Lines will eliminate complimentary snacks and beverages on certain flights, providing full service only on flights over 350 miles, affecting over 450 flights and potentially decreasing passenger satisfaction.
- Flight Impact Analysis: Under the new policy, flights under 250 miles will not receive beverage service, while those over 251 miles will only offer express service, which may lead to a subpar experience for passengers on short-haul flights, impacting Delta's market competitiveness.
- Passenger Experience Enhancement: For flights exceeding 350 miles, passengers will enjoy a wider selection of snacks and beverages, which could attract more travelers to choose Delta, particularly enhancing customer satisfaction on longer routes.
- Credit Card Benefits: Holders of Delta's SkyMiles credit cards can earn 20% back on in-flight food and beverage purchases, a strategy that not only encourages credit card usage but may also enhance customer loyalty and repeat purchase rates.
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Analyst Views on DAL
Wall Street analysts forecast DAL stock price to rise
18 Analyst Rating
18 Buy
0 Hold
0 Sell
Strong Buy
Current: 73.110
Low
77.00
Averages
83.50
High
90.00
Current: 73.110
Low
77.00
Averages
83.50
High
90.00
About DAL
Delta Air Lines, Inc. provides scheduled air transportation for passengers and cargo throughout the United States and around the world. The Company has hubs and markets in Amsterdam, Atlanta, Bogota, Boston, Detroit, Lima, London-Heathrow, Los Angeles, Mexico City, Minneapolis-St. Paul, New York-JFK and LaGuardia, Paris-Charles de Gaulle, Salt Lake City, Santiago (Chile), Sao Paulo, Seattle, Seoul-Incheon, and Tokyo. Its segments include Airline and Refinery. Its airline segment is managed as a single business unit that provides scheduled air transportation for passengers and cargo throughout the United States and around the world and includes its loyalty program, as well as other ancillary businesses. Its refinery segment operates for the benefit of the airline segment by providing jet fuel to the airline segment from its own production and through jet fuel obtained through agreements with third parties. The refinery's production consists of jet fuel as well as non-jet fuel products.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
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- Increased Fuel Usage: According to the Bureau of Transportation Statistics, airlines consumed 1.615 billion gallons of fuel in March 2026, a 19.5% increase from February, with the cost per gallon rising to $3.13, up 31% from the previous month.
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