Customers Bank Named One of the Best Places to Work in Financial Technology
Written by Emily J. Thompson, Senior Investment Analyst
Updated: May 18 2026
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Source: Newsfilter
- Recognition as Best Workplace: Customers Bank has been named to American Banker's 'Best Places to Work in Financial Technology,' reflecting its commitment to fostering an environment where innovation and talent thrive, thereby enhancing its reputation in the fintech sector.
- Widespread AI Implementation: The bank operationalizes artificial intelligence across lending, deposits, and payments, with 75% of its employees holding AI licenses, indicating its leading position in technology application and enhancing customer service capabilities.
- Significant Transaction Volume: The bank's proprietary instant payments platform, cubiX, processed approximately $500 billion in transaction activity in Q1 2026, showcasing its strong capabilities and market impact in financial transactions.
- Customer Service Advantage: Customers Bank delivers high-quality customer service through a Single Point of Contact approach, combining traditional and innovative product experiences, further solidifying its competitive position in the national banking industry.
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Analyst Views on CUBI
Wall Street analysts forecast CUBI stock price to rise
8 Analyst Rating
5 Buy
3 Hold
0 Sell
Moderate Buy
Current: 77.710
Low
68.00
Averages
84.23
High
95.00
Current: 77.710
Low
68.00
Averages
84.23
High
95.00
About CUBI
Customers Bancorp, Inc. is a bank holding company engaged in banking activities through its wholly owned subsidiary, Customers Bank (the Bank). The Bank serves commercial businesses through the community, small business administration (SBA), and private client groups. The Bank also serves corporate businesses nationwide, including healthcare, real estate specialty finance, fund finance, technology and venture capital banking, financial institutions group, mortgage finance, and commercial equipment financing, as well as commercial real estate companies in the Bank's geographic markets and provides payments and treasury services. It serves consumers through its branch network, provides residential mortgages, and personal loan and deposit products, including through relationships with fintech companies and banking-as-a-service to fintech companies. It also administratively supports loans and other financial products, including equipment finance leases, to customers.
About the author

Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
- Transaction Overview: Jay S. Sidhu, Chairman of Customers Bancorp, sold 60,315 shares in an open-market transaction valued at approximately $4.6 million, indicating his continued confidence in the company's stock despite this sale representing 4.35% of his direct holdings.
- Historical Transaction Comparison: The number of shares sold is slightly above Sidhu's historical average sale size of 56,768 shares, suggesting he is adjusting his portfolio while maintaining liquidity, reflecting sensitivity to market dynamics.
- Ownership Structure Analysis: Post-transaction, Sidhu retains 767,557 direct shares and 557,638 indirect shares, with total beneficial ownership exceeding 1.3 million shares, demonstrating his long-term commitment to the company despite a more than 50% reduction in direct holdings from the previous year.
- Market Performance Impact: The sale occurred when the company's stock price was above its 52-week low, with a weighted average sale price of $76.23, indicating Sidhu's decision to partially liquidate his holdings to realize gains amid strong performance and stock price recovery.
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- Share Sale Details: Jay Sidhu, Chairman of Customers Bancorp, sold 60,315 shares on May 27, 2026, for approximately $4.60 million, representing 4.35% of his direct holdings, indicating a significant reduction in his stake.
- Holding Changes: Sidhu's direct holdings have now decreased to 767,557 shares, down over 51% from the beginning of the previous year, reflecting liquidity pressures and adjustments in his holding strategy amid market conditions.
- Performance Context: This sale occurred against the backdrop of a substantial increase in the company's Q1 net income, which soared to $69.7 million from $9.5 million in 2025, highlighting strong operational performance.
- Market Reaction and Outlook: Despite the sale, Customers Bancorp's stock trades well above its 52-week low of $59.34, having reached a high of $82.56 in January, indicating ongoing market confidence in the company's future prospects.
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- Transaction Overview: Jay S. Sidhu, Chairman of Customers Bancorp, sold 60,315 shares in an open-market transaction valued at approximately $4.6 million, indicating a strategic reduction at a high price point that may influence market expectations regarding the company's future performance.
- Holding Proportion Change: This sale represented 4.35% of Sidhu's direct holdings, slightly above his historical average sale size, yet still within an acceptable range, suggesting he is not engaging in a full-scale divestment.
- Indirect Holdings Stability: Sidhu continues to hold 557,638 shares indirectly through family-related entities, ensuring his total beneficial ownership remains above 1.3 million shares, reflecting his sustained confidence in the company's future.
- Market Reaction and Outlook: At the time of Sidhu's sale, Customers Bancorp's stock was near its 52-week high, and the company reported a significant increase in Q1 net income to $69.7 million, indicating strong fundamentals, although Sidhu's divestment may raise investor concerns.
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- New Integration Capabilities: Customers Bank's integration with Qualia Shield allows users to originate and receive wires directly within the Qualia software, eliminating the need to switch between systems, thereby enhancing operational efficiency and reducing potential fraud risks.
- Enhanced Security: By keeping wire activities within Qualia Shield, every transaction undergoes automated fraud verification, ensuring that all transactions are protected without exception, which accelerates the closing process for settlement providers.
- Addressing Industry Threats: Executives at Customers Bank emphasize that wire fraud poses a significant threat to the title and escrow industry, and this integration represents a crucial step in embedding security directly into daily workflows, enabling clients to move faster without compromising safety.
- Comprehensive Service Advantage: This integration builds on the foundation established when Customers Bank joined the Qualia Bank Partner Network, allowing customers to benefit from end-to-end wire management within a single secure software environment, further enhancing customer experience and service efficiency.
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- Market Update Release: On June 26, 2026, the New York Stock Exchange (NYSE) issued a daily pre-market advisory to provide market insights before trading begins, aiming to enhance market transparency and assist investors in making informed trading decisions.
- Opening Bell Information: Prior to the opening bell, JD Durkin delivered the day's market update, ensuring that investors receive critical information in a timely manner to react swiftly at market open.
- Cancer Immunotherapy Month Celebration: The Society for Immunotherapy of Cancer (SITC) celebrates Cancer Immunotherapy Month during this period, highlighting advancements and significance in the field, which may attract more investor interest in related biotech companies.
- Global Youth Leadership Boot Camp: Customers Bancorp (NYSE:CUBI) marks the hosting of its Global Youth Leadership Boot Camp, showcasing the company's commitment to social responsibility, potentially enhancing its brand image and attracting the attention of younger investors.
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- High Growth Recognition: Customers Bank has been named to America's High Growth Companies 2026, reflecting its exceptional performance in rapid profitable expansion while maintaining financial health, showcasing its strong position in a competitive market.
- Financial Performance Assessment: The ranking is based on a rigorous evaluation of financial records from over 3,000 publicly listed companies, covering four key pillars: Financial Performance, Profitability Growth, Investor Value, and Stability, with Customers Bank standing out among the top 500 scoring companies.
- Sustained Growth Metrics: Over the past five years, Customers Bank has achieved an annual revenue growth rate of 15%, a 20% increase in Core EPS, and a 16% rise in tangible book value per share, significantly surpassing the top quartile of banks in its asset class, demonstrating its robust market competitiveness.
- Multiple Accolades: In addition to this recognition, Customers Bank has been named the top-performing bank among midsize banks for 2024 and ranked 72nd on Forbes' 2025 Best Banks list, further solidifying its leadership position in the financial services industry.
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