Loading...
Access earnings results, analyst expectations, report, slides, earnings call, and transcript.
The earnings call presents mixed signals: while there is growth in SelectRx membership and improved EBITDA margins, revenue and Medicare Advantage policies declined. Management's focus on EBITDA and margin expansion over rapid growth, along with AI investments, is positive. However, lower revenue and strategic agent staffing choices raise concerns. Q&A insights do not significantly alter the sentiment, as there are no major catalysts or risks highlighted. Given the lack of market cap data, a neutral stock price movement is predicted.
Consolidated Revenue $1.5 billion, grew 16% year-over-year. The increase was driven by the rapid growth of the Healthcare Services business, specifically SelectRx, which grew by approximately 55%.
Healthcare Services Revenue $0.75 billion, grew approximately 55% year-over-year. Growth attributed to the expansion of SelectRx and its increasing scale and profitability.
Adjusted EBITDA $126 million, representing an EBITDA margin of 8%. Margins were relatively stable year-over-year despite adding $264 million in incremental revenue from the lower-margin Healthcare Services business.
Senior Segment Revenue $600 million, with adjusted EBITDA of $162 million. Revenue was 8% lower year-over-year due to a 26% smaller agent workforce, but EBITDA margins improved by 200 basis points due to increased agent efficiency and lower marketing expenses.
Healthcare Services Adjusted EBITDA $25 million, significantly up year-over-year. The growth was driven by increased scale and efficiency in the SelectRx platform.
Life Division Revenue $173 million, grew 10% year-over-year. Adjusted EBITDA grew 32% to $27 million, with a margin improvement of over 250 basis points, driven by the final expense product.
Revenue to CAC Ratio Increased from 1.7x to 6.1x over the past 3 years, reflecting improved efficiency and profitability in customer acquisition.
Medicare Advantage Policies 593,000 approved policies, down 5% year-over-year due to strategic agent staffing choices. However, agent productivity increased by 24%, and marketing expenses per policy decreased.
SelectRx Membership Growth 31% year-over-year, with revenues growing nearly 55%, indicating improved operating leverage and efficiency.
Healthcare Services Revenue: Full year healthcare services revenue grew by approximately 55% to nearly $0.75 billion, driven by SelectRx.
SelectRx Membership Growth: Membership grew roughly 31% year-over-year, with significant growth capacity for new members.
Life Division Revenue: Revenues grew 10% for the full year to $173 million, driven by final expense products.
Medicare Advantage Business: Performed well despite challenging market conditions, with significant plan changes and new SEP parameters.
Healthcare Ecosystem Expansion: Positioned as a holistic solution provider across the $5 trillion U.S. healthcare market, focusing on underserved communities.
Agent Productivity: Record agent productivity increased by 24%, despite a 26% smaller agent workforce.
Revenue to CAC Ratio: Expanded from 1.7x to 6.1x over three years, reflecting improved efficiency.
AI and Technology Integration: AI-powered automation improved enrollment time by 25% and reduced health needs assessment call time by 30%.
Strategic Focus on Cash Flow: Prioritizing cash flow and profitability, with Healthcare Services EBITDA expected to exceed $50 million in fiscal 2026.
Operational Flexibility: Improved cash efficiency and cost of capital through securitization and equity offerings.
Medicare Advantage Market Challenges: The Medicare Advantage market is currently in flux, with significant plan changes and new SEP parameters affecting beneficiary eligibility. This creates uncertainty and potential challenges in maintaining growth and profitability in this segment.
Agent Workforce Efficiency: The company has reduced its agent workforce by 26%, which, while improving efficiency, could limit capacity to handle increased demand or market changes.
Healthcare Services Margin Pressure: The Healthcare Services segment, while growing, operates at lower margins compared to other segments, which could impact overall profitability.
Cash Flow Balancing: The company faces challenges in balancing growth with the need to generate sustainable cash flows, particularly as it scales its Healthcare Services business.
Regulatory and Market Environment: Changes in Medicare selling environments and regulatory parameters could adversely impact the company's operations and financial performance.
Technology and AI Integration: While technology and AI are critical to the company's strategy, the reliance on these systems poses risks if they fail to deliver expected efficiencies or encounter implementation issues.
Cost of Capital and Leverage: The company is working to improve its cost of capital and leverage profile, but any setbacks in these initiatives could strain financial flexibility.
Operational Scalability: The rapid growth of the Healthcare Services segment, including the new distribution facility, requires effective scaling to avoid operational inefficiencies.
Revenue Growth: SelectQuote expects revenue in the range of $1.65 billion to $1.75 billion for fiscal 2026, representing year-over-year growth of approximately 11% at the midpoint.
Healthcare Services Growth: Healthcare Services revenue is expected to grow by around 20% in fiscal 2026, with adjusted EBITDA for the segment projected to exceed $50 million.
Senior Segment Margins: Margins for the Senior segment are expected to remain above 20%, though slightly lower than the mid-to-high 20s achieved in recent years.
Adjusted EBITDA: Consolidated adjusted EBITDA is projected to be in the range of $120 million to $150 million for fiscal 2026, representing year-over-year growth of 7% at the midpoint.
Cash Flow: The company anticipates generating positive operating cash flow in fiscal 2026 and expects to remain operating cash flow positive for the foreseeable future.
Life Division Growth: The Life division is expected to achieve double-digit revenue and EBITDA growth in fiscal 2026, maintaining a similar margin profile to fiscal 2025.
Medicare Advantage Submissions: The company plans for a flatter year in Medicare Advantage submissions through its Senior Distribution business, focusing on balancing cash flow production with growth.
Technology and AI Integration: SelectQuote plans to continue leveraging technology and AI to enhance operational efficiency, customer service, and cash flow generation.
Cash Flow and Profitability Focus: SelectQuote is prioritizing cash flow and profitability, with a focus on generating sustainable cash flows. The company expects to be operating cash flow generative in fiscal 2026.
Cash Flow Generation Strategy: The company plans to drive incremental cash flow, which will pay significant dividends in the future. This strategy is aimed at compounding and deploying cash flow for more profitable growth and shareholder value.
Capital Allocation and Cash Flow: SelectQuote's Healthcare Services business provides better optionality in capital allocation, allowing the company to balance cash flow production with growth. The company plans for a flatter year in Medicare Advantage submissions to focus on cash flow generation.
Cash Flow and Shareholder Value: The company believes that a sustainable and growing base of cash flow is important for shareholder value. SelectQuote is focusing on accelerating cash flow generation through business mix to drive shareholder value.
The earnings call reflects several challenges: increased costs in the Life Insurance division, dependence on SelectRx amidst reimbursement headwinds, and a decline in Senior segment revenues and EBITDA. Despite revenue growth, the company faces significant short-term financial hurdles, with a negative quarterly EBITDA and declining policy production. The Q&A section reveals uncertainty in reimbursement rate improvements and vague management responses, further dampening sentiment. Without a clear positive catalyst or partnership announcement, these factors collectively suggest a negative stock price reaction in the short term.
The earnings call presents mixed signals: while there is growth in SelectRx membership and improved EBITDA margins, revenue and Medicare Advantage policies declined. Management's focus on EBITDA and margin expansion over rapid growth, along with AI investments, is positive. However, lower revenue and strategic agent staffing choices raise concerns. Q&A insights do not significantly alter the sentiment, as there are no major catalysts or risks highlighted. Given the lack of market cap data, a neutral stock price movement is predicted.
The earnings call reveals several challenges: missed EPS expectations, regulatory issues, and operational challenges with a reduced agent force. Despite revenue growth, profitability is hindered by facility expansion costs and a focus on consistent margins over membership growth. The Q&A session highlights uncertainties in agent growth and receivable securitization. The lack of a shareholder return plan further dampens sentiment. These factors suggest a negative stock price movement in the next two weeks.
The earnings call presents a mixed picture with some positive elements, such as revenue growth and strong performance in the Healthcare Services segment, but significant concerns overshadow these. Regulatory issues, a smaller agent force, and profitability risks from the Kansas facility weigh heavily. The lack of a buyback or dividend plan and the absence of strong guidance further contribute to a negative outlook. The Q&A reveals uncertainties, particularly around agent growth and profitability timelines, reinforcing a negative sentiment. Overall, the stock is likely to face downward pressure, reflecting a negative sentiment.
All transcripts are sourced directly from the official live webcast or the company’s official investor relations website. We use the exact words spoken during the call with no paraphrasing of the core discussion.
Full verbatim transcripts are typically published within 4–12 hours after the call ends. Same-day availability is guaranteed for all S&P 500 and most mid-cap companies.
No material content is ever changed or summarized in the “Full Transcript” section. We only correct obvious spoken typos (e.g., “um”, “ah”, repeated 10 times”, or clear misspoken ticker symbols) and add speaker names/titles for readability. Every substantive sentence remains 100% as spoken.
When audio quality is poor or multiple speakers talk over each other, we mark the section instead of guessing. This ensures complete accuracy rather than introducing potential errors.
They are generated by a specialized financial-language model trained exclusively on 15+ years of earnings transcripts. The model extracts financial figures, guidance, and tone with 97%+ accuracy and is regularly validated against human analysts. The full raw transcript always remains available for verification.