Loading...
Access earnings results, analyst expectations, report, slides, earnings call, and transcript.
The earnings call reveals several challenges: missed EPS expectations, regulatory issues, and operational challenges with a reduced agent force. Despite revenue growth, profitability is hindered by facility expansion costs and a focus on consistent margins over membership growth. The Q&A session highlights uncertainties in agent growth and receivable securitization. The lack of a shareholder return plan further dampens sentiment. These factors suggest a negative stock price movement in the next two weeks.
Revenue $408 million, up 8% year-over-year, driven by strong member onboarding in SelectRx.
Consolidated EBITDA $38 million, margin of 9%, maintained healthy margins despite a mix shift towards lower-margin Healthcare Services.
Senior Revenue $169 million, adjusted EBITDA of $46 million, down 26% year-over-year due to a 26% reduction in agent headcount.
Senior Margins 27%, improved from 26% year-over-year, driven by increased agent efficiency despite a smaller workforce.
SelectRx Membership 106,000 members, up 41% year-over-year, contributing to Healthcare Services revenue of $190 million, which grew 53% year-over-year.
Life Insurance Revenue $46 million, adjusted EBITDA of $6 million, up 103% year-over-year, with margins nearly doubling from 8% to 14%.
LTV (Lifetime Value) $915, down 8% year-over-year, due to a shift in commission structure from upfront to ratable.
Operating Cash Flow $71 million for the quarter.
Cash Balance $86 million at the end of the quarter.
Commissions Receivable Over $1 billion, a significant asset for future cash flows.
SelectRx Membership Growth: SelectRx membership grew to 106,000, a 41% increase year-over-year.
Life Insurance Revenue Growth: Life Insurance revenues grew 13% year-over-year.
Healthcare Services Revenue: Healthcare Services revenue reached $190 million, a 53% increase year-over-year.
Medicare Advantage Policies: Third quarter policies totaled 168,000, down less than 10% despite a 26% smaller agent force.
Operating Efficiency in Senior Segment: Marketing expenses per approved policy decreased by 9% and overall operating expenses per policy decreased by 4%.
Adjusted EBITDA Margins: Senior segment achieved adjusted EBITDA margins of 27% despite lower policy volume.
Focus on Healthcare Services Profitability: Plans to increase efficiency and build a more consistent margin profile for Healthcare Services.
New Facility Opening: Opened a new distribution facility in Olathe, Kansas, expected to enhance scale and efficiency.
Earnings Expectations: SelectQuote missed earnings expectations with a reported EPS of $0.03, below the expected $0.04.
Regulatory Issues: The company is facing a Department of Justice complaint regarding the Medicare Advantage system, which they believe is based on a misunderstanding of their business.
Market Conditions: The Medicare Advantage environment has been tumultuous, with carrier plan terminations and significant changes to policy features creating decision stress for seniors.
Operational Challenges: SelectQuote operated with a 26% smaller agent force compared to the previous year, which dampened volumes despite achieving impressive efficiency.
Membership Growth vs. Profitability: The company plans to focus on generating consistent margins and cash flows, which may lead to slower membership growth in the near term.
Economic Factors: Changes in beneficiary eligibility during the special election period could drive additional friction for policy volumes and close rates.
Facility Expansion Costs: Investment in the new Kansas distribution facility is expected to create near-term headwinds to profitability.
Stock Price Impact: Adjustments to net income expectations reflect the impact of stock price changes on the fair market value of warrants issued.
SelectRx Membership Growth: SelectQuote's SelectRx business has grown to nearly 106,000 members, representing a 41% increase year-over-year, with trailing 12-month revenues of approximately $675 million.
Healthcare Services Profitability: SelectQuote aims to improve profitability and cash flow in its Healthcare Services segment, focusing on generating consistent margins as membership scales.
Operational Efficiency: SelectQuote has achieved a 27% adjusted EBITDA margin in its Senior segment, despite a 26% reduction in agent headcount, demonstrating strong operational efficiency.
Kansas Distribution Facility: The opening of the new facility in Kansas is expected to enhance scale and efficiency, although it may present near-term headwinds to profitability.
Fiscal 2025 Revenue and EBITDA Outlook: SelectQuote maintains its full-year revenue and adjusted EBITDA ranges but expects to finish in the lower half of these ranges due to new beneficiary eligibility parameters and ramping of the Kansas facility.
Net Income Expectations: Adjusted net income expectations have been revised to a range of negative $1 million to $28 million, reflecting changes in stock prices affecting the fair market value of warrants.
Fourth Quarter EBITDA Expectations: Fiscal fourth quarter EBITDA is expected to potentially take a modest step back due to seasonal trends and the focus on achieving consistent margins.
Shareholder Return Plan: SelectQuote has not announced any specific share buyback program or dividend program during this earnings call.
The earnings call reflects several challenges: increased costs in the Life Insurance division, dependence on SelectRx amidst reimbursement headwinds, and a decline in Senior segment revenues and EBITDA. Despite revenue growth, the company faces significant short-term financial hurdles, with a negative quarterly EBITDA and declining policy production. The Q&A section reveals uncertainty in reimbursement rate improvements and vague management responses, further dampening sentiment. Without a clear positive catalyst or partnership announcement, these factors collectively suggest a negative stock price reaction in the short term.
The earnings call presents mixed signals: while there is growth in SelectRx membership and improved EBITDA margins, revenue and Medicare Advantage policies declined. Management's focus on EBITDA and margin expansion over rapid growth, along with AI investments, is positive. However, lower revenue and strategic agent staffing choices raise concerns. Q&A insights do not significantly alter the sentiment, as there are no major catalysts or risks highlighted. Given the lack of market cap data, a neutral stock price movement is predicted.
The earnings call reveals several challenges: missed EPS expectations, regulatory issues, and operational challenges with a reduced agent force. Despite revenue growth, profitability is hindered by facility expansion costs and a focus on consistent margins over membership growth. The Q&A session highlights uncertainties in agent growth and receivable securitization. The lack of a shareholder return plan further dampens sentiment. These factors suggest a negative stock price movement in the next two weeks.
The earnings call presents a mixed picture with some positive elements, such as revenue growth and strong performance in the Healthcare Services segment, but significant concerns overshadow these. Regulatory issues, a smaller agent force, and profitability risks from the Kansas facility weigh heavily. The lack of a buyback or dividend plan and the absence of strong guidance further contribute to a negative outlook. The Q&A reveals uncertainties, particularly around agent growth and profitability timelines, reinforcing a negative sentiment. Overall, the stock is likely to face downward pressure, reflecting a negative sentiment.
All transcripts are sourced directly from the official live webcast or the company’s official investor relations website. We use the exact words spoken during the call with no paraphrasing of the core discussion.
Full verbatim transcripts are typically published within 4–12 hours after the call ends. Same-day availability is guaranteed for all S&P 500 and most mid-cap companies.
No material content is ever changed or summarized in the “Full Transcript” section. We only correct obvious spoken typos (e.g., “um”, “ah”, repeated 10 times”, or clear misspoken ticker symbols) and add speaker names/titles for readability. Every substantive sentence remains 100% as spoken.
When audio quality is poor or multiple speakers talk over each other, we mark the section instead of guessing. This ensures complete accuracy rather than introducing potential errors.
They are generated by a specialized financial-language model trained exclusively on 15+ years of earnings transcripts. The model extracts financial figures, guidance, and tone with 97%+ accuracy and is regularly validated against human analysts. The full raw transcript always remains available for verification.