MSI News & Events

Motorola Solutions announced a fundamental evolution of its CommandCentral Aware platform, establishing a new standard for real-time crime center operations. The platform now centers intelligence analysts' activities around a new, measurable unit of work called a 'mission' - a unified digital workspace that enables them to seamlessly log, analyze and measure every investigative action in real time. The company's mission-critical AI, Assist, operates continuously within the mission to support analysts in aggregating and highlighting the most vital data. As a replayable timeline, each mission shows exactly how an incident was managed and closed, helping agencies refine operations and solve more crimes, more quickly. "The North Star for public safety agencies is to eliminate the time between situational awareness and strategic operational control," said Mahesh Saptharishi, executive vice president and chief technology officer, Motorola Solutions. "The insights gathered in real-time crime centers are vital, but have historically been 'invisible.' We're providing a verifiable, game-changing shift - a single source of truth showing exactly how intelligence analysts are solving crimes - to intervene earlier, move faster and keep people safer."

Motorola Solutions announced CommandCentral RMS, a comprehensive records and case management solution designed to accelerate reporting and case closures by consolidating a public safety agency's records and evidence in one view. The cloud-native solution powered by the company's mission-critical AI, Assist, improves productivity in the office and field by simplifying investigative workflows, from data entry to analysis, report writing and more.

Motorola Solutions has acquired HyperYou. This acquisition expands Motorola Solutions' use of agentic AI across its Command Center portfolio and mission-critical AI, Assist. The company also plans to roll out additional specialized AI agents that understand the context of 911 calls, radio traffic and other data sources to take emergency actions.In addition to the new capabilities powered by Hyper's technology, the company plans to roll out new Assist Agents to help save time and increase the effectiveness of emergency response. These agents will focus on removing language barriers in real-time between the 911 caller and call handler while guiding call handlers through complex emergency scenarios and accelerating the delivery of life-saving resources that will help support the incident. Motorola Solutions' Assist Agents feature built-in controls for human supervision so that AI takes autonomous action only when the public safety agency's pre-determined parameters are met. The company is committed to responsible AI innovation that transparently augments, rather than replaces, human judgment, decision making and control. Terms of the Hyper transaction were not disclosed.

Motorola Solutions (MSI) and T-Mobile (TMUS) announced a collaboration to bring satellite connectivity to Motorola Solutions' APX NEXT smart radios. The radios, designed to intelligently unify networks including land mobile radio, 5G and Wi-Fi, can now operate leveraging T-Priority from T-Mobile - bringing first responders more capacity and faster speeds. They can also access T-Satellite with Starlink's low earth orbit direct-to-cell satellite network for seamlessly extended connectivity. Together, these technologies deliver resilient communications and real-time intelligence for first responders wherever the mission leads.