Loading...
01/11 03:40
Loading...
Access earnings results, analyst expectations, report, slides, earnings call, and transcript.
The earnings call summary reveals strong financial performance expectations, optimistic guidance, and strategic initiatives, particularly in cost reductions and marketing. The Q&A section supports this sentiment, highlighting management's focus on competitive pricing, digital transformation, and strategic adjustments to drive sales. Despite some vague responses, the overall tone is positive, especially with the emphasis on SG&A reductions and market strategy improvements. The positive sentiment is further reinforced by optimistic guidance and strategic focus on growth opportunities, suggesting a likely positive stock price movement over the next two weeks.
Total Sales $5.8 billion, down 6.9% year-over-year, reflecting lower volume.
Retail Unit Sales Declined 8%, with used unit comps down 9%. This was due to pressure on age 0 to 5 inventory, partially offset by increased sales of older, higher-mileage vehicles.
Average Selling Price $26,400, a year-over-year increase of $230 per unit. The increase was due to higher acquisition costs driven by year-over-year increase in market prices, partially offset by the shift toward older, higher-mileage vehicles.
Wholesale Unit Sales Down 6.2% year-over-year. Average wholesale selling price declined by $40 per unit to $8,100, impacted by steep depreciation.
Net Earnings Per Diluted Share $0.43, down from $0.81 a year ago. This quarter was impacted by $0.08 of restructuring expenses related to CEO change and workforce reductions.
Total Gross Profit $590 million, down 13% year-over-year. Used retail margin decreased by 11%, driven by lower volume and profit per used unit of $2,235, down approximately $70 per unit from last year's record high.
Wholesale Vehicle Margin $115 million, decreased by 17% year-over-year, with lower volume and wholesale gross profit per unit of $899, a decline of approximately $120 year-over-year.
Other Gross Profit $96 million, down 16% year-over-year, driven primarily by the impact of lower retail unit volume on Extended Protection Plan (EPP).
CarMax Auto Finance (CAF) Income $175 million, up 9% year-over-year, driven by underwriting and pricing adjustments, along with gains from off-balance sheet transactions.
SG&A Expenses $581 million, up 1% year-over-year, driven by investment in marketing and restructuring expenses, partially offset by a reduction in corporate bonus growth.
MaxCare Plan: Redesigned to focus on mechanical coverage and introduced a new MaxCare Plus plan for cosmetic protection. These products are in pilot in multiple markets and expected to achieve near nationwide rollout during Q1 of FY '27.
Digital Infrastructure: CarMax is focusing on enhancing its digital shopping experience to make it easier and more sales-oriented, aiming to improve customer satisfaction and conversion rates.
Cost Reduction: Committed to reducing SG&A expenses by at least $150 million by the end of fiscal year '27. Initial steps include a 30% reduction in the CEC workforce and leveraging technology for efficiency.
Pricing Strategy: Lowering margins and increasing marketing spend to make prices more attractive to customers and improve sales performance.
Leadership Changes: Interim leadership is in place with a focus on finding a permanent CEO to drive sales, strengthen the brand, and improve operations. Immediate actions are being taken to set up the next CEO for success.
Cultural Shift: Reigniting an entrepreneurial spirit to move faster, operate leaner, and take smart risks, aiming to regain industry leadership.
Leadership Changes: The company is undergoing leadership changes, including the search for a permanent CEO. This transition could create uncertainty and impact strategic execution in the near term.
Pricing Strategy: Average selling prices have increased, making them less attractive to customers. This could lead to reduced sales and market competitiveness.
Cost Structure: The company's expense structure, including SG&A, is considered too high. Efforts to reduce costs may face challenges in maintaining operational efficiency.
Digital Experience: The digital shopping experience is not optimized for sales conversion, potentially impacting customer satisfaction and revenue growth.
Economic Environment: Lower retail unit sales and wholesale unit sales reflect broader economic pressures, including higher acquisition costs and market price increases.
Inventory Management: The company is experiencing a decline in vehicle purchases and sales, particularly in the 0 to 5-year inventory segment, which could affect revenue.
Profitability Pressures: Earnings are under pressure due to lower margins, increased marketing spend, and restructuring expenses.
Loan Loss Provisions: The company has a loan loss provision of $73 million, reflecting potential risks in its auto loan portfolio.
Pricing Strategy Adjustments: CarMax plans to shrink the price gap between its offerings and the marketplace by lowering margins and increasing marketing spend. This is expected to improve sales performance but may pressure near-term earnings.
Cost Optimization: The company is conducting a comprehensive review of costs associated with bringing cars to market and aims to eliminate unproductive expenses while maintaining a high-quality fleet. Additionally, CarMax is targeting at least $150 million in SG&A savings by fiscal year 2027.
Digital Experience Enhancements: CarMax intends to improve its digital shopping experience by focusing on delivering sales rather than just providing abundant information. This includes incorporating a more effective selling voice to drive conversion and customer satisfaction.
Profitability Growth: The company plans to enhance profitability by leveraging opportunities in the selling experience, expanding CarMax Auto Finance (CAF), and growing ancillary products like the redesigned MaxCare plan and the new MaxCare Plus plan. Nationwide rollout of these products is expected by Q1 FY 2027.
Operational Efficiency: CarMax aims to operate leaner and faster by leveraging technological platforms and process enhancements to reduce costs and improve decision-making speed.
Marketing Spend: Marketing spend on a per-unit basis is expected to increase year-over-year in the fourth quarter, though to a lesser degree than in the third quarter, with a focus on driving acquisitions and sales.
Share Repurchase: During the third quarter, CarMax repurchased 4.6 million shares for a total expenditure of $202 million. As of the end of the quarter, the company had approximately $1.36 billion of its repurchase authorization remaining.
The earnings call summary reveals strong financial performance expectations, optimistic guidance, and strategic initiatives, particularly in cost reductions and marketing. The Q&A section supports this sentiment, highlighting management's focus on competitive pricing, digital transformation, and strategic adjustments to drive sales. Despite some vague responses, the overall tone is positive, especially with the emphasis on SG&A reductions and market strategy improvements. The positive sentiment is further reinforced by optimistic guidance and strategic focus on growth opportunities, suggesting a likely positive stock price movement over the next two weeks.
The earnings call summary reveals a decline in key financial metrics such as EPS and total gross profit, coupled with a decrease in CAF income expectations. The Q&A section highlights challenges in used unit sales, competitive pricing issues, and flat or declining CAF income. Although cost reductions are planned, they are not expected to impact growth. The negative sentiment from analysts, along with unclear management responses, further supports a negative outlook.
The earnings call summary shows strong financial performance with a 12% increase in net sales, a 42% rise in EPS, and significant share repurchases. The Q&A highlights a positive outlook on business acceleration and cost management, despite some vagueness in responses about comp growth and macro impacts. The company's strategic focus on digital sales, cost efficiency, and market expansion supports a positive sentiment. However, the lack of clear guidance on certain financial metrics tempers the enthusiasm slightly, leading to an overall positive sentiment.
The earnings call summary and Q&A indicate strong financial performance with year-over-year growth in revenue, gross profit, and unit sales. Despite some concerns over tariff impacts and macroeconomic uncertainties, management remains optimistic about future growth, supported by strategic initiatives like AI-powered tools and improved customer experience. The company's robust financial health, coupled with a significant share repurchase authorization, suggests a positive outlook. While some uncertainties exist, the overall sentiment leans positive, likely resulting in a stock price increase of 2% to 8% over the next two weeks.
All transcripts are sourced directly from the official live webcast or the company’s official investor relations website. We use the exact words spoken during the call with no paraphrasing of the core discussion.
Full verbatim transcripts are typically published within 4–12 hours after the call ends. Same-day availability is guaranteed for all S&P 500 and most mid-cap companies.
No material content is ever changed or summarized in the “Full Transcript” section. We only correct obvious spoken typos (e.g., “um”, “ah”, repeated 10 times”, or clear misspoken ticker symbols) and add speaker names/titles for readability. Every substantive sentence remains 100% as spoken.
When audio quality is poor or multiple speakers talk over each other, we mark the section instead of guessing. This ensures complete accuracy rather than introducing potential errors.
They are generated by a specialized financial-language model trained exclusively on 15+ years of earnings transcripts. The model extracts financial figures, guidance, and tone with 97%+ accuracy and is regularly validated against human analysts. The full raw transcript always remains available for verification.
