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FRSH Should I Buy

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Intellectia

Should You Buy Freshworks Inc (FRSH) Today? Analysis, Price Targets, and 2026 Outlook.

Conclusion
Hold
Latest Price
8.030
1 Day change
-0.86%
52 Week Range
16.480
Analysis Updated At
2026/03/20
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Freshworks Inc (FRSH) is not a strong buy for a beginner, long-term investor at this time. The stock has mixed technical indicators, negative sentiment from analysts, insider selling, and weak financial performance in the latest quarter. While there are no immediate positive catalysts, the stock does not present a compelling entry point given the current data.

Technical Analysis

The MACD is positive but contracting, RSI is neutral at 50.785, and moving averages are converging, indicating no clear trend. Key support is at 7.87, and resistance is at 8.626. The stock has a 50% chance to decline slightly in the short term.

Options Data

Bullish
Open Interest Put-Call Ratio
Bullish
Option Volume Put-Call Ratio

The low put-call ratios suggest bullish sentiment in the options market, but the overall trading volume is low, limiting its reliability.

Technical Summary

StrongSellSellNeutralBuyStrongBuydotted line Image
Sell
9
Buy
1

Positive Catalysts

  • No significant positive catalysts. The options market shows some bullish sentiment, and the gross margin increased slightly YoY.

Neutral/Negative Catalysts

  • Analysts have downgraded the stock, citing decelerating growth, AI transition challenges, and weak operating margin guidance. Insiders are selling heavily, with a 2999.26% increase in selling activity. Financial performance shows a significant drop in net income and EPS.

Financial Performance

In Q4 2025, revenue increased by 14.48% YoY to $222.74M, but net income dropped by -974.18% YoY to -$191.45M. EPS fell by -1028.57% YoY to $0.65. Gross margin improved slightly to 85.56%.

Growth

Profitability

Efficiency

Analyst Ratings and Price Target Trends

Analysts have downgraded the stock, with price targets reduced significantly. Oppenheimer downgraded to Perform, Jefferies to Hold, and other firms lowered price targets citing growth deceleration, AI risks, and weak 2026 guidance.

Wall Street analysts forecast FRSH stock price to rise
9 Analyst Rating
Wall Street analysts forecast FRSH stock price to rise
6 Buy
3 Hold
0 Sell
Moderate Buy
Current: 8.100
sliders
Low
13
Averages
18.88
High
25
Current: 8.100
sliders
Low
13
Averages
18.88
High
25
Oppenheimer
Outperform -> Perform
downgrade
AI Analysis
2026-03-19
New
Reason
Oppenheimer
Price Target
AI Analysis
2026-03-19
New
downgrade
Outperform -> Perform
Reason
Oppenheimer downgraded Freshworks to Perform from Outperform with no price target.
Oppenheimer
Brian Schwartz
Outperform
to
Perform
downgrade
$15
2026-03-19
New
Reason
Oppenheimer
Brian Schwartz
Price Target
$15
2026-03-19
New
downgrade
Outperform
to
Perform
Reason
As previously reported, Oppenheimer analyst Brian Schwartz downgraded Freshworks to Perform from Outperform and removed the firm's $15 price target on the shares. In Oppenheimer's view, Freshworks is a solid company with a good opportunity in AI-enabled customer engagement that is embedded withing many SMB and mid-market workflows. However, a challenging operating environment during the AI technology transition has led to uninspiring and decelerating Employee Experience growth, only mid-single digit constant currency Customer Service growth, durability concerns around the moat and primary seat-based pricing model, low NRR and investor interest for owning SMiD Cap software names, and down year-over-year operating margin guidance in 2026, which will continue to weigh on fundamentals and sentiment this year, and make Freshworks a rebound last name, excluding a private equity takeout for the business.
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