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EGAN Overview

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$
0.000
0.000(0.000%)
At close
0.000(0.000%)Aft-market
ET
$
0.000
0.000(0.000%)
At close
0.000(0.000%)Aft-market
ET
OverviewStock Price PredictionTechnicalValuationFinancialsEarningsShould I BuyNews & Events
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Intellectia

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High
6.760
Open
6.580
VWAP
6.60
Vol
162.22K
Mkt Cap
179.25M
Low
6.510
Amount
1.07M
EV/EBITDA(TTM)
8.39
Total Shares
27.45M
EV
98.79M
EV/OCF(TTM)
6.86
P/S(TTM)
1.98
eGain Corporation provides a knowledge platform for customer engagement. The Company offers a unified solution organized into three hubs eGain Knowledge Hub, eGain Conversation Hub, and eGain Analytics Hub, to automate, augment and orchestrate digital-first customer engagement. The eGain Knowledge Hub helps businesses to centralize knowledge, policies, procedures, situational expertise, and best practices, while delivering guided, personalized, and trusted answers to customers, agents, and field staff. Its eGain Conversation Hub offers capabilities for digital-first, omnichannel interaction management within a modern, purpose-built desktop. Applications, powered by its Knowledge and AI capabilities (from its Knowledge Hub), guide agents to efficiently interact with customers using chatbots, messaging applications, SMS, chat, email, phone, video, fax, and letter. Its eGain Analytics Hub enables clients to measure, manage and optimize their omnichannel service operations and knowledge.
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Events Timeline

(ET)
2026-05-14
16:20:00
Sees Q4 Revenue of $21.5M-$22M, Consensus $22.7M
select
2026-05-14
16:20:00
Sees FY26 Revenue of $90.5M-$91M, Consensus $91.64M
select
2026-05-14
16:20:00
eGain Reports Q3 Revenue of $22.5M, Exceeding Expectations
select
2026-03-26 (ET)
2026-03-26
10:10:00
eGain Appoints Steve Pappas as Head of Innovation
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2026-03-10 (ET)
2026-03-10
07:20:00
eGain Integrates AI Agent into Teams, Slack, and Zoom
select
2026-02-09 (ET)
2026-02-09
09:10:00
Cabinetworks Selects eGain AI Knowledge Hub to Enhance Customer Service
select
2026-02-03 (ET)
2026-02-03
16:20:00
Company Sees FY26 Revenue View of $90.5M-$92M
select
2026-02-03
16:10:00
eGain Reports Q2 Revenue of $22.98M, Beating Consensus
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2026-02-03
16:10:00
Company Sees Q3 Revenue of $22.2M-$22.7M
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News

Newsfilter
7.5
06-24Newsfilter
eGain Launches AI Agent for Zoom Contact Center Integration
  • AI Agent Integration: eGain's newly launched AI Agent integrates with Zoom, providing trusted AI-driven answers that enable contact center agents to respond quickly to customer inquiries within the Zoom platform, thereby enhancing customer satisfaction and service efficiency.
  • Compliance Assurance: The AI Agent delivers compliant answers from a single knowledge source, ensuring that every interaction has an audit trail, which reduces compliance risks, making it particularly suitable for enterprises in regulated industries.
  • Real-Time Customer Intent Recognition: The eGain AI Agent listens to customer conversations in real time, automatically identifying customer intent and providing next-best-action guidance, allowing agents to focus on the customer rather than searching for information mid-conversation, thus improving service quality.
  • System Integration Capability: The AI Agent supports integration with existing CRM and ticketing systems, leveraging Zoom's open API architecture to help organizations maintain a consistent knowledge foundation across different contact center platforms, enhancing overall operational efficiency.
Newsfilter
3.5
06-23Newsfilter
eGain Launches AI Knowledge Suite for Healthcare
  • Launch of Knowledge Management Platform: eGain's newly introduced AI Knowledge Suite is specifically designed for healthcare contact centers, aiming to address the fragmented knowledge issue in the healthcare sector, thereby providing an auditable knowledge foundation for every agent interaction to enhance service quality.
  • Significant Efficiency Gains: With this suite, healthcare organizations can reduce handle times by up to 40%, cut new hire ramp-up time from 12 weeks to just 4 weeks, achieve first contact resolution rates exceeding 85%, and decrease preventable claim denials by 22% within the first 90 days.
  • Integration of Information Across Systems: The platform consolidates knowledge from various sources, ensuring that when CMS rules or benefits are updated, all agents receive accurate information within minutes, thus preventing customer complaints due to misinformation.
  • Compliance and Quality Monitoring: eGain's solution is HIPAA compliant and offers proactive monitoring of knowledge and AI answer quality, helping healthcare organizations identify knowledge gaps before they escalate into CMS violations or reimbursement risks.
Newsfilter
6.5
06-22Newsfilter
Strategic Report Released on Knowledge Crisis Management
  • Knowledge Loss Crisis: With over 30 million Americans set to turn 65 in the next four years, projected economic losses could reach up to $9.6 trillion, yet 92% of organizations fail to effectively capture knowledge from soon-to-retire employees, highlighting a significant lag in corporate response to this challenge.
  • Executive Awareness: 85% of C-suite leaders view the knowledge exodus as a moderate to mission-critical threat; however, most organizations remain inactive, creating a strategic opportunity for companies willing to act decisively.
  • Five-Step Framework: The report outlines a five-step process for systematically capturing and organizing knowledge, including establishing an authoritative knowledge foundation, focusing on high-impact knowledge, and systematically capturing departing expertise, which aids companies in managing knowledge assets before they are lost.
  • Success Stories: For instance, a leading European telecommunications provider improved first-contact resolution by 37% by consolidating four knowledge silos, while a major airline cargo division completed knowledge consolidation in one month, significantly reducing the typical four to five months required by conventional methods.
Yahoo Finance
9.5
05-15Yahoo Finance
eGain Corp Reports Strong Q3 Performance Driven by AI Knowledge Growth
  • AI Knowledge Growth: eGain Corp (NASDAQ: EGAN) reported a 26% year-to-date growth in AI knowledge ARR for Q3, driven by customer expansion and partner engagement, indicating strong market demand for its offerings.
  • Strong Cash Flow: The company generated $18.7 million in operating cash flow with a 27% margin in Q3, providing financial flexibility for future investments and growth opportunities, despite total revenue only increasing by 7% year-over-year.
  • Surge in RFP Activity: The number of RFPs responded to in the last 60 days has doubled compared to the average rate, reflecting strong market interest from Fortune 1000 BFSI and healthcare enterprises, which could drive future revenue growth.
  • Robust Financial Position: eGain maintains a strong balance sheet with $80.5 million in cash and no debt, enabling strategic investments and stock buybacks, despite challenges from longer sales cycles and quarterly revenue fluctuations.
seekingalpha
9.5
05-15seekingalpha
eGain Q3 2026 Earnings: Strong Growth in AI Knowledge Business
  • Revenue Growth: eGain reported total revenue of $22.5 million for Q3, reflecting a 7% year-over-year increase, with SaaS revenue comprising 93% of total revenue, indicating strong performance and sustained market demand in the AI Knowledge sector.
  • Customer Expansion: The company expanded its partnership with a top 10 U.S. insurance firm, increasing licenses from 3,000 to 5,600, which highlights a trend towards enterprise standardization and positive piloting of AI Agents, further enhancing market share.
  • Cash Flow and Profitability: eGain generated $18.7 million in operating cash flow and reported a net income of $3.2 million for the quarter, demonstrating success in cost control and operational efficiency despite facing longer sales cycles.
  • Outlook: The company expects Q4 revenue to range between $21.5 million and $22 million, with full-year revenue projected between $90.5 million and $91 million, reflecting management's confidence in future growth, particularly in the ongoing expansion of AI Knowledge business.
Newsfilter
7.5
05-06Newsfilter
eGain Enhances AI Integration with Salesforce Service Cloud
  • AI Integration Efficiency: eGain's deeper integration with Salesforce Service Cloud allows support teams to access AI-driven knowledge and contextual intelligence directly within one platform, resulting in faster case resolution, reduced handling times, and increased self-service deflection, significantly enhancing customer satisfaction.
  • Knowledge Management Optimization: By embedding knowledge directly into Salesforce workflows, the eGain AI Agent enables agents to quickly find the right answers, eliminating inefficiencies from toggling between disconnected systems, ensuring consistent response quality, and reducing customer anxiety during wait times.
  • Omnichannel Support Capability: The eGain AI Agent delivers a unified AI support experience across chat, email, and customer portals, ensuring that customers receive consistent and accurate answers regardless of the channel they choose, thereby enhancing overall customer service efficiency.
  • Self-Service and Guided Resolution: Customers can resolve issues through semantic search, instant answers, and guided troubleshooting flows within the self-service portal, reducing the volume of cases that require agent intervention, further optimizing the workload of support teams.
Wall Street analysts forecast EGAN stock price to rise
3 Analyst Rating
Wall Street analysts forecast EGAN stock price to rise
1 Buy
2 Hold
0 Sell
Moderate Buy
Current: 0.000
sliders
Low
10.50
Averages
14.50
High
20.00
Current: 0.000
sliders
Low
10.50
Averages
14.50
High
20.00
B. Riley
Erik Suppiger
Neutral
initiated
$10.50
AI Analysis
2026-01-23
Reason
B. Riley
Erik Suppiger
Price Target
$10.50
AI Analysis
2026-01-23
initiated
Neutral
Reason
B. Riley analyst Erik Suppiger initiated coverage of eGain with a Neutral rating and $10.50 price target. The company eGain provides cloud-based knowledge management services for customer engagement solutions, the analyst tells investors in a research note. The firm says the competitive landscape for knowledge management for artificial intelligence is "evolving very rapidly" and that eGain lacks the brand awareness that competing platform providers leverage.
Roth Capital
NULL -> Buy
maintain
$10 -> $20
2025-11-13
Reason
Roth Capital
Price Target
$10 -> $20
2025-11-13
maintain
NULL -> Buy
Reason
Roth Capital raised the firm's price target on eGain to $20 from $10 and keeps a Buy rating on the shares. The company's Q1 results were good, with revenues moderately above the firm's forecast, which allowed falling costs to translate into record adjusted EBITDA, the analyst tells investors in a research note. With AI-centric offerings appearing to offer a good intermediate-term growth acceleration path and its earnings step-up confirmed, the firm is more positive on the stock, Roth added.
Unlock Full Analyst Thesis, Get the complete breakdown of rating reason for EGAN
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Valuation Metrics

The current forward P/E ratio for eGain Corp (EGAN.O) is 14.95, compared to its 5-year average forward P/E of 25.90. For a more detailed relative valuation and DCF analysis to assess eGain Corp's fair value, Click here.

Forward PE

The forward P/E ratio is a valuation metric that divides a company's current stock price by its estimated future earnings per share over the next 12 months.
StronglyUndervaluedUndervaluedFairOvervaluedStronglyOvervalueddotted line Image
N/A
5Y Average PE
25.90
Current PE
14.95
Overvalued PE
118.90
Undervalued PE
-67.10

Forward EV/EBITDA

The forward EV/EBITDA ratio is a valuation metric that divides a company's enterprise value (EV) by its estimated future earnings before interest, taxes, depreciation, and amortization (EBITDA) over the next 12 months.
StronglyUndervaluedUndervaluedFairOvervaluedStronglyOvervalueddotted line Image
N/A
5Y Average EV/EBITDA
11.63
Current EV/EBITDA
10.29
Overvalued EV/EBITDA
28.91
Undervalued EV/EBITDA
-5.65

Forward PS

The forward P/S ratio is a valuation metric that divides a company's current stock price by its estimated future sales (or revenue) per share over the next 12 months.
StronglyUndervaluedUndervaluedFairOvervaluedStronglyOvervalueddotted line Image
5Y Average PS
2.54
Current PS
1.90
Overvalued PS
3.24
Undervalued PS
1.84

Financials

AI Analysis
Annual
Quarterly

Whales Holding EGAN

D
Disciplined Growth Investors, Inc.
Holding
EGAN
+17.89%
3M Return

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Frequently Asked Questions

What is eGain Corp (EGAN) stock price today?

The current price of EGAN is 6.53 USD — it has decreased -0.91

What is eGain Corp (EGAN)'s business?

eGain Corporation provides a knowledge platform for customer engagement. The Company offers a unified solution organized into three hubs eGain Knowledge Hub, eGain Conversation Hub, and eGain Analytics Hub, to automate, augment and orchestrate digital-first customer engagement. The eGain Knowledge Hub helps businesses to centralize knowledge, policies, procedures, situational expertise, and best practices, while delivering guided, personalized, and trusted answers to customers, agents, and field staff. Its eGain Conversation Hub offers capabilities for digital-first, omnichannel interaction management within a modern, purpose-built desktop. Applications, powered by its Knowledge and AI capabilities (from its Knowledge Hub), guide agents to efficiently interact with customers using chatbots, messaging applications, SMS, chat, email, phone, video, fax, and letter. Its eGain Analytics Hub enables clients to measure, manage and optimize their omnichannel service operations and knowledge.

What is the price predicton of EGAN Stock?

Wall Street analysts forecast EGAN stock price to rise over the next 12 months. According to Wall Street analysts, the average 1-year price target for EGAN is14.50 USD with a low forecast of 10.50 USD and a high forecast of 20.00 USD. However, analyst price targets are subjective and often lag stock prices, so investors should focus on the objective reasons behind analyst rating changes, which better reflect the company's fundamentals.

What is eGain Corp (EGAN)'s revenue for the last quarter?

eGain Corp revenue for the last quarter amounts to 22.50M USD, increased 7.09

What is eGain Corp (EGAN)'s earnings per share (EPS) for the last quarter?

eGain Corp. EPS for the last quarter amounts to 0.09 USD, decreased

How many employees does eGain Corp (EGAN). have?

eGain Corp (EGAN) has 444 emplpoyees as of July 05 2026.

What is eGain Corp (EGAN) market cap?

Today EGAN has the market capitalization of 179.25M USD.