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EGAN Overview

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$
0.000
0.000(0.000%)
At close
0.000(0.000%)Aft-market
ET
$
0.000
0.000(0.000%)
At close
0.000(0.000%)Aft-market
ET
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Intellectia

Loading chart...

High
7.170
Open
7.170
VWAP
6.79
Vol
83.10K
Mkt Cap
188.69M
Low
6.600
Amount
564.51K
EV/EBITDA(TTM)
11.69
Total Shares
27.39M
EV
115.22M
EV/OCF(TTM)
6.25
P/S(TTM)
2.24
eGain Corporation provides a knowledge platform for customer engagement. The Company offers a unified solution organized into three hubs eGain Knowledge Hub, eGain Conversation Hub, and eGain Analytics Hub, to automate, augment and orchestrate digital-first customer engagement. The eGain Knowledge Hub helps businesses to centralize knowledge, policies, procedures, situational expertise, and best practices, while delivering guided, personalized, and trusted answers to customers, agents, and field staff. Its eGain Conversation Hub offers capabilities for digital-first, omnichannel interaction management within a modern, purpose-built desktop. Applications, powered by its Knowledge and AI capabilities (from its Knowledge Hub), guide agents to efficiently interact with customers using chatbots, messaging applications, SMS, chat, email, phone, video, fax, and letter. Its eGain Analytics Hub enables clients to measure, manage and optimize their omnichannel service operations and knowledge.
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Events Timeline

(ET)
2026-03-26
10:10:00
eGain Appoints Steve Pappas as Head of Innovation
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2026-03-10 (ET)
2026-03-10
07:20:00
eGain Integrates AI Agent into Teams, Slack, and Zoom
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2026-02-09 (ET)
2026-02-09
09:10:00
Cabinetworks Selects eGain AI Knowledge Hub to Enhance Customer Service
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2026-02-03 (ET)
2026-02-03
16:20:00
Company Sees FY26 Revenue View of $90.5M-$92M
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2026-02-03
16:10:00
Company Sees Q3 Revenue of $22.2M-$22.7M
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2026-02-03
16:10:00
eGain Reports Q2 Revenue of $22.98M, Beating Consensus
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2025-11-12 (ET)
2025-11-12
16:13:30
eGain Projects FY26 EPS Between 29c and 34c
select

News

Newsfilter
7.5
05-06Newsfilter
eGain Enhances AI Integration with Salesforce Service Cloud
  • AI Integration Efficiency: eGain's deeper integration with Salesforce Service Cloud allows support teams to access AI-driven knowledge and contextual intelligence directly within one platform, resulting in faster case resolution, reduced handling times, and increased self-service deflection, significantly enhancing customer satisfaction.
  • Knowledge Management Optimization: By embedding knowledge directly into Salesforce workflows, the eGain AI Agent enables agents to quickly find the right answers, eliminating inefficiencies from toggling between disconnected systems, ensuring consistent response quality, and reducing customer anxiety during wait times.
  • Omnichannel Support Capability: The eGain AI Agent delivers a unified AI support experience across chat, email, and customer portals, ensuring that customers receive consistent and accurate answers regardless of the channel they choose, thereby enhancing overall customer service efficiency.
  • Self-Service and Guided Resolution: Customers can resolve issues through semantic search, instant answers, and guided troubleshooting flows within the self-service portal, reducing the volume of cases that require agent intervention, further optimizing the workload of support teams.
Newsfilter
5.0
05-06Newsfilter
eGain Launches AI Virtual Agent IVA for Enhanced Customer Experience
  • Launch of Intelligent Virtual Agent: eGain has introduced AI Agent IVA, which resolves customer inquiries through natural conversation, significantly lowering service costs and enhancing customer satisfaction, marking a breakthrough in customer experience automation.
  • Knowledge-Based Responses: AI Agent IVA connects directly to eGain's knowledge base, ensuring accurate and personalized answers without customers getting lost in complex decision trees, thereby accelerating resolution times and reducing customer frustration.
  • Voice Automation Features: The system supports speech-to-text and text-to-speech capabilities, enabling seamless voice interactions, and can smoothly transfer customers to live agents when human judgment is required, enhancing service flexibility and efficiency.
  • Global Coverage and Integration: AI Agent IVA operates 24/7 globally and integrates seamlessly with various CRM and contact center systems, allowing enterprises to enhance service quality and response speed without overhauling existing infrastructure.
Newsfilter
3.5
05-06Newsfilter
eGain Launches AI Quality Assessment Tool for Enterprises
  • Product Launch: eGain has officially launched eGain Evaluator, designed to provide enterprises with a closed-loop system that ensures the accuracy of AI-generated answers, thereby reducing compliance risks and enhancing customer trust.
  • Quality Monitoring: The tool continuously monitors the quality of AI-generated answers using industry and research-backed metrics, ensuring that issues are identified and resolved promptly in production environments, which ultimately boosts customer satisfaction.
  • Test Management: eGain Evaluator enables enterprises to build and run test sets before going live, replacing traditional ad hoc review processes to ensure that changes in knowledge and models do not compromise answer accuracy.
  • Industry Applicability: This product is particularly beneficial for regulated industries such as financial services, telecommunications, and insurance, helping organizations mitigate risks and ensure compliance when deploying new models, thereby enhancing their competitive edge.
Newsfilter
3.5
05-06Newsfilter
eGain Launches Agentic Studio to Enhance Customer Service Efficiency
  • Autonomous Resolution Capability: eGain's newly launched Agentic Studio enables AI agents to autonomously handle customer requests, significantly reducing average handle time and service costs while improving customer satisfaction, marking a major advancement in AI customer service.
  • Multi-Agent Orchestration: The platform features multi-agent orchestration that coordinates multiple AI agents to handle complex requests, ensuring that every action is grounded in verified, policy-compliant knowledge, thereby enhancing service accuracy and efficiency.
  • Workflow Automation: Agentic Studio converts existing process documents and standard operating procedures directly into agentic workflows, allowing organizations to deploy trusted AI solutions faster and reducing the time and costs associated with rebuilding processes.
  • Seamless Escalation: When a request requires human judgment, the system can seamlessly transfer the conversation to a live agent, ensuring that customers do not have to repeat information, thus enhancing customer experience and service quality.
Newsfilter
2.0
04-30Newsfilter
eGain Named Finalist in Two Categories at National AI Awards 2026
  • Award Nominations: eGain has been nominated for two categories at the 2026 National AI Awards, namely Best AI Platform and Infrastructure and AI in Marketing and Customer Experience, highlighting its innovation and leadership in the AI sector.
  • Showcasing Technical Strength: eGain's Composer tool is recognized as the Best AI Platform, providing APIs, SDKs, and MCP servers that enable developers to rapidly build knowledge-powered applications, thereby enhancing enterprise efficiency and responsiveness.
  • Collaborative Achievements: The partnership with BT has led to significant accomplishments in customer experience, with eGain's platform delivering GPT-driven answers to tens of millions of UK customers while ensuring compliance, showcasing the practical value of AI in real-world applications.
  • Industry Impact: eGain's CEO Ashu Roy noted that the nominations reflect the success customers are achieving with AI-driven knowledge management, emphasizing the importance of AI in enterprise operations and signaling future growth potential.
Newsfilter
3.5
04-07Newsfilter
eGain Launches New AI Platform Connectors for Enhanced Knowledge Management
  • Knowledge Management Foundation: eGain's newly launched enterprise AI platform connectors integrate Microsoft Copilot, Anthropic Claude, Google Gemini CLI, and Cursor, ensuring that all AI models and development environments utilize a unified knowledge source, thereby enhancing compliance and operational efficiency.
  • Failure Rate Reduction: Studies indicate that enterprise AI initiatives lacking a governed knowledge foundation have a failure rate as high as 70%, while eGain's connectors help organizations avoid compliance risks and operational errors by providing verified knowledge.
  • Multi-Platform Support: The new connectors support the Model Context Protocol (MCP), enabling seamless knowledge flow across different AI platforms and tools, which enhances development efficiency and ensures information consistency.
  • Market Demand Response: According to Gartner, modern knowledge management is seen as a prerequisite for successfully implementing generative AI solutions, and eGain's offerings are designed to meet this market demand, helping enterprises improve customer service and employee productivity.
Wall Street analysts forecast EGAN stock price to rise
3 Analyst Rating
Wall Street analysts forecast EGAN stock price to rise
1 Buy
2 Hold
0 Sell
Moderate Buy
Current: 0.000
sliders
Low
10.50
Averages
14.50
High
20.00
Current: 0.000
sliders
Low
10.50
Averages
14.50
High
20.00
B. Riley
Erik Suppiger
Neutral
initiated
$10.50
AI Analysis
2026-01-23
Reason
B. Riley
Erik Suppiger
Price Target
$10.50
AI Analysis
2026-01-23
initiated
Neutral
Reason
B. Riley analyst Erik Suppiger initiated coverage of eGain with a Neutral rating and $10.50 price target. The company eGain provides cloud-based knowledge management services for customer engagement solutions, the analyst tells investors in a research note. The firm says the competitive landscape for knowledge management for artificial intelligence is "evolving very rapidly" and that eGain lacks the brand awareness that competing platform providers leverage.
Roth Capital
NULL -> Buy
maintain
$10 -> $20
2025-11-13
Reason
Roth Capital
Price Target
$10 -> $20
2025-11-13
maintain
NULL -> Buy
Reason
Roth Capital raised the firm's price target on eGain to $20 from $10 and keeps a Buy rating on the shares. The company's Q1 results were good, with revenues moderately above the firm's forecast, which allowed falling costs to translate into record adjusted EBITDA, the analyst tells investors in a research note. With AI-centric offerings appearing to offer a good intermediate-term growth acceleration path and its earnings step-up confirmed, the firm is more positive on the stock, Roth added.
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Valuation Metrics

The current forward P/E ratio for eGain Corp (EGAN.O) is 18.18, compared to its 5-year average forward P/E of 27.33. For a more detailed relative valuation and DCF analysis to assess eGain Corp's fair value, Click here.

Forward PE

The forward P/E ratio is a valuation metric that divides a company's current stock price by its estimated future earnings per share over the next 12 months.
StronglyUndervaluedUndervaluedFairOvervaluedStronglyOvervalueddotted line Image
N/A
5Y Average PE
27.33
Current PE
18.18
Overvalued PE
120.63
Undervalued PE
-65.98

Forward EV/EBITDA

The forward EV/EBITDA ratio is a valuation metric that divides a company's enterprise value (EV) by its estimated future earnings before interest, taxes, depreciation, and amortization (EBITDA) over the next 12 months.
StronglyUndervaluedUndervaluedFairOvervaluedStronglyOvervalueddotted line Image
N/A
5Y Average EV/EBITDA
13.13
Current EV/EBITDA
9.29
Overvalued EV/EBITDA
32.62
Undervalued EV/EBITDA
-6.35

Forward PS

The forward P/S ratio is a valuation metric that divides a company's current stock price by its estimated future sales (or revenue) per share over the next 12 months.
StronglyUndervaluedUndervaluedFairOvervaluedStronglyOvervalueddotted line Image
5Y Average PS
2.60
Current PS
1.83
Overvalued PS
3.33
Undervalued PS
1.86

Financials

AI Analysis
Annual
Quarterly

Whales Holding EGAN

O
Oaktop Capital Management II, L.P.
Holding
EGAN
+24.54%
3M Return
D
Disciplined Growth Investors, Inc.
Holding
EGAN
+12.39%
3M Return

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Frequently Asked Questions

What is eGain Corp (EGAN) stock price today?

The current price of EGAN is 6.61 USD — it has decreased -4.06

What is eGain Corp (EGAN)'s business?

eGain Corporation provides a knowledge platform for customer engagement. The Company offers a unified solution organized into three hubs eGain Knowledge Hub, eGain Conversation Hub, and eGain Analytics Hub, to automate, augment and orchestrate digital-first customer engagement. The eGain Knowledge Hub helps businesses to centralize knowledge, policies, procedures, situational expertise, and best practices, while delivering guided, personalized, and trusted answers to customers, agents, and field staff. Its eGain Conversation Hub offers capabilities for digital-first, omnichannel interaction management within a modern, purpose-built desktop. Applications, powered by its Knowledge and AI capabilities (from its Knowledge Hub), guide agents to efficiently interact with customers using chatbots, messaging applications, SMS, chat, email, phone, video, fax, and letter. Its eGain Analytics Hub enables clients to measure, manage and optimize their omnichannel service operations and knowledge.

What is the price predicton of EGAN Stock?

Wall Street analysts forecast EGAN stock price to rise over the next 12 months. According to Wall Street analysts, the average 1-year price target for EGAN is14.50 USD with a low forecast of 10.50 USD and a high forecast of 20.00 USD. However, analyst price targets are subjective and often lag stock prices, so investors should focus on the objective reasons behind analyst rating changes, which better reflect the company's fundamentals.

What is eGain Corp (EGAN)'s revenue for the last quarter?

eGain Corp revenue for the last quarter amounts to 22.98M USD, increased 2.64

What is eGain Corp (EGAN)'s earnings per share (EPS) for the last quarter?

eGain Corp. EPS for the last quarter amounts to 0.08 USD, increased 300.00

How many employees does eGain Corp (EGAN). have?

eGain Corp (EGAN) has 444 emplpoyees as of May 14 2026.

What is eGain Corp (EGAN) market cap?

Today EGAN has the market capitalization of 188.69M USD.