The Dow Is Soaring This Year: What Sparked the Surge?
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Feb 27 2026
0mins
Source: Barron's
- Market Shift: A significant rotation is occurring in the stock market, moving away from companies potentially disrupted by AI.
- Focus on Tangibles: Investors are increasingly favoring companies that produce tangible goods, as reflected in the performance of the Dow Jones Industrial Average.
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Analyst Views on CRM
Wall Street analysts forecast CRM stock price to rise
39 Analyst Rating
29 Buy
9 Hold
1 Sell
Moderate Buy
Current: 179.080
Low
223.00
Averages
326.40
High
405.00
Current: 179.080
Low
223.00
Averages
326.40
High
405.00
About CRM
Salesforce, Inc. is a customer relationship management (CRM) technology company. Its artificial intelligence (AI) powered Agentforce 360 Platform offers sales, service, marketing, commerce, collaboration, data management, integration, analytics, and information technology (IT) service solutions. It enables customers to build and deploy digital labor for employees and customers, leveraging autonomous AI agents across business functions. Its service offerings include Agentforce Sales, Agentforce Service, Agentforce 360 Platform, Slack and Others. The Agentforce Sales provides sales capabilities and tools built for organizations across prospecting, sales engagement, team collaboration, sales analytics and AI, sales programs, sales performance, partner management, and revenue and orders. The Agentforce Service provides field service solutions that enable companies to connect service agents, dispatchers and mobile employees through platform to schedule, dispatch and manage jobs.
About the author

Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
- Strong Performance: Salesforce's Q1 GAAP EPS reached $2.42, up 52% year-over-year, while non-GAAP EPS was $3.88, up 50%, indicating a significant enhancement in profitability that reinforces its market leadership.
- Revenue Growth: Total revenue for Q1 hit $11.13 billion, a 13% increase year-over-year, with subscription and support revenue at $10.69 billion, up 14%, reflecting robust customer demand and market share expansion.
- Robust Cash Flow: The company reported operating cash flow of $6.7 billion, up 3% year-over-year, and free cash flow of $6.6 billion, up 4%, providing a solid foundation for future investments and shareholder returns.
- Shareholder Returns: Salesforce returned $27.1 billion to shareholders through stock buybacks and paid $365 million in dividends, demonstrating a strong commitment to shareholder value alongside its impressive cash flow and profitability.
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- Dollar Tree Earnings Beat: Dollar Tree reported adjusted earnings of $1.74 per share for Q1, exceeding analyst expectations of $1.53, leading to an over 11% stock surge, while the partnership with DoorDash enhances its competitive edge through on-demand delivery.
- Salesforce Guidance Adjustment: Salesforce guided for current-quarter revenue between $11.27 billion and $11.35 billion, falling short of the $11.36 billion expected by analysts, resulting in a 1% stock decline; however, the raised full-year earnings guidance indicates confidence in future growth.
- Agilent Raises Earnings Outlook: Agilent Technologies increased its full-year adjusted earnings guidance to between $6 and $6.10 per share, surpassing previous estimates of $5.90 to $6.04, causing a 9% stock increase that reflects strong performance in the healthcare equipment sector.
- Snowflake Soars: Snowflake plans to invest $6 billion in Amazon Web Services over five years and reported Q1 adjusted earnings of $0.39 per share and revenue of $1.39 billion, both exceeding market expectations, resulting in a nearly 37% stock increase.
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- AI-Driven Call Center Experience: The expanded collaboration between Salesforce and CVS Health will utilize the Agentforce Health platform to provide more personalized call center services for 185 million users, thereby enhancing customer satisfaction and strengthening CVS's competitive position in the healthcare industry.
- Real-Time Data Support: The new platform will support CVS Health's Aetna and CVS Caremark businesses with real-time data, enabling member care colleagues to resolve inquiries faster and meet members' health needs in a single interaction, significantly improving service efficiency.
- Deepening a Decade of Collaboration: This expansion marks Salesforce's largest Agentforce deal in regulated industries, demonstrating CVS Health's ongoing efforts to simplify the member experience and reduce fragmentation in the U.S. healthcare system, further solidifying its market leadership.
- Technology-Enabled Service Enhancement: By leveraging tools like Slack, call center teams can communicate in real-time to ensure the best outcomes for members and providers, allowing CVS Health colleagues to focus on higher-value work and improve the quality of interactions with each member.
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- AI-Driven Call Center Experience: The expanded collaboration between Salesforce and CVS Health will streamline call center interactions through the Agentforce Health platform, expected to enhance service efficiency for 185 million users and improve customer satisfaction.
- Real-Time Data Support: The new platform will leverage AI agents to provide real-time insights, enabling CVS Health's member care teams to resolve inquiries faster while ensuring a comprehensive view of members' health profiles during interactions with various business units, thereby enhancing service quality.
- Decade of Collaboration Deepens: The partnership between CVS Health and Salesforce has spanned over a decade, and this expansion marks Salesforce's largest Agentforce deal in regulated industries, further reducing fragmentation in the U.S. healthcare system.
- Employee Efficiency Boost: By utilizing tools like Slack for real-time communication, customer care teams can align better, while Agentforce Health automates routine tasks, allowing CVS Health employees to focus on higher-value work and deliver more personalized service.
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- Stock Surge: Snowflake shares jumped 36% in premarket trading, driven by an increased annual product revenue forecast and a $6 billion AI infrastructure deal with Amazon Web Services, potentially adding over $20 billion to its market cap if gains hold.
- Sentiment Reversal: Despite a 20% decline in stock price this year, the significant rebound illustrates the extent of skepticism surrounding data companies, while also highlighting how quickly sentiment can shift when a company demonstrates AI's tangible benefits to revenue.
- Strong AI Adoption: The adoption of Snowflake's AI tools, such as Cortex Code and Snowpark, has been robust, enabling businesses to build generative AI applications and deploy machine learning models on their data, thereby enhancing the company's positioning in the enterprise AI landscape.
- Strategic AWS Partnership: The collaboration with AWS will enhance Snowflake's enterprise AI initiatives through deeper integrations and infrastructure support, aiding customers in scaling AI projects from pilot to production, and solidifying its leading position within the AWS ecosystem.
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- Geopolitical Tensions: Renewed U.S. military strikes in Iran have prompted retaliation from the Iranian Revolutionary Guard, causing crude oil prices to rise by 3%, which not only affects market sentiment but could also have long-term implications for global energy supply chains.
- Market Volatility: S&P 500 and Dow futures dipped 0.1%, while Nasdaq and Russell 2000 futures fell 0.3% due to geopolitical developments and upcoming inflation data, indicating a cautious investor sentiment regarding market outlook.
- Corporate Movements: Snowflake's stock surged 35% following a strong Q1 performance and the acquisition of AI platform Natoma, highlighting its expansion potential in the cloud computing sector and likely attracting more investor interest for future growth.
- Economic Data Focus: Investors are closely watching the upcoming Core PCE Price Index and initial jobless claims data, which will provide crucial insights for the Federal Reserve's monetary policy decisions and could influence future market trends.
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