PayPal's Decline: A Shift from Product to Finance
Written by Emily J. Thompson, Senior Investment Analyst
Updated: 1h ago
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Should l Buy PYPL?
Source: Benzinga
- Branded Checkout's Growth Stall: Former PayPal leader David Marcus highlights that the company's focus on optimizing total payment volume led to a mere 1% growth in branded checkout, putting it at a competitive disadvantage and causing a loss of market leadership.
- Cultural Shift Impacts Product Strategy: After the eBay spinoff, PayPal's leadership transitioned from product builders to financial engineers, which Marcus argues resulted in the company treating BNPL merely as a feature rather than a consumer relationship, thereby weakening user loyalty.
- Acquisitions Lacked Strategic Leverage: While acquisitions like Honey and Xoom increased activity, they failed to provide strategic leverage at the critical checkout moment, undermining PayPal's core competitiveness and preventing effective integration of these resources to enhance user experience.
- Incentives Need Reevaluation: With a new CEO in place, Marcus emphasizes that the key issue facing PayPal lies in the design of its incentive mechanisms; unless the board makes adjustments, PayPal risks becoming a great business that never realizes its network potential.
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Analyst Views on PYPL
Wall Street analysts forecast PYPL stock price to rise over the next 12 months. According to Wall Street analysts, the average 1-year price target for PYPL is 72.86 USD with a low forecast of 51.00 USD and a high forecast of 100.00 USD. However, analyst price targets are subjective and often lag stock prices, so investors should focus on the objective reasons behind analyst rating changes, which better reflect the company's fundamentals.
29 Analyst Rating
6 Buy
19 Hold
4 Sell
Hold
Current: 41.700
Low
51.00
Averages
72.86
High
100.00
Current: 41.700
Low
51.00
Averages
72.86
High
100.00
About PYPL
PayPal Holdings, Inc. offers a technology platform. The Company’s products are designed to enable digital payments and simplify commerce experiences for consumers and merchants to make selling, shopping, and sending and receiving money simple, personalized, and secure, online or offline, including mobile. It provides consumers with a digital wallet that enables them to send payments to merchants securely using a variety of funding sources, which include a bank account, a PayPal or Venmo account balance, its consumer credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products. It operates a global, two-sided network at scale that connects consumers and merchants with 434 million active accounts across approximately 200 markets. Its brands include PayPal, Braintree, Venmo, Xoom, Hyperwallet, PayPal Zettle, PayPal Honey, and Paidy. It offers financing products through the PayPal Working Capital (PPWC) and PayPal Business Loan (PPBL).
About the author

Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
- Missed Expectations: PayPal's Q4 revenue of $8.68 billion fell short of the $8.79 billion expected by analysts, indicating a lack of competitive strength in the digital payments sector that could impact future market share.
- Significant Stock Decline: Following the disappointing results, PayPal's stock plummeted over 20% on Tuesday, reflecting investor concerns about the company's outlook, which may lead to increased financing costs and diminished investor confidence.
- Cost Disadvantage: PayPal's transaction fee of 3.5% is significantly higher than competitors like Venmo at 1.9% and Square at 2.9%, placing PayPal at a disadvantage in attracting sellers, potentially affecting its market competitiveness.
- New CEO Appointment: PayPal announced the appointment of Enrique Lores as the new CEO effective March 1, 2026, replacing current CEO Alex Chriss; while new leadership may bring change, performance pressures are expected to persist in the short term.
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- Growth Prospects: Despite a lackluster stock performance in recent years, Adyen is actively expanding into the U.S. market and plans to penetrate the large-format retail sector, initiatives expected to unlock significant revenue growth and margin improvement.
- Competitive Advantage: By providing risk management and fraud protection services without relying on intermediaries, Adyen has established a strong economic moat, ensuring high switching costs for clients and enhancing customer loyalty.
- Investment Appeal: With the current stock price around $15 and a robust gross margin of 83.34%, Adyen is viewed as a compelling long-term investment opportunity, particularly for patient investors looking for growth.
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- Branded Checkout's Growth Stall: Former PayPal leader David Marcus highlights that the company's focus on optimizing total payment volume led to a mere 1% growth in branded checkout, putting it at a competitive disadvantage and causing a loss of market leadership.
- Cultural Shift Impacts Product Strategy: After the eBay spinoff, PayPal's leadership transitioned from product builders to financial engineers, which Marcus argues resulted in the company treating BNPL merely as a feature rather than a consumer relationship, thereby weakening user loyalty.
- Acquisitions Lacked Strategic Leverage: While acquisitions like Honey and Xoom increased activity, they failed to provide strategic leverage at the critical checkout moment, undermining PayPal's core competitiveness and preventing effective integration of these resources to enhance user experience.
- Incentives Need Reevaluation: With a new CEO in place, Marcus emphasizes that the key issue facing PayPal lies in the design of its incentive mechanisms; unless the board makes adjustments, PayPal risks becoming a great business that never realizes its network potential.
See More
- Earnings Decline: PayPal's Q3 earnings report revealed that revenue fell short of market expectations, leading to execution challenges that have negatively impacted investor confidence and caused further declines in share price.
- CEO Change: In response to these execution issues, PayPal announced a change in its CEO, aiming to revitalize the company's strategic direction and improve performance, which may affect future leadership stability.
- Analyst Downgrades: Several analyst firms downgraded PayPal's ratings and lowered price targets, reflecting concerns about the company's future growth potential, which could lead to further investor withdrawals.
- Stock Price Reaction: Following the disappointing earnings and management changes, PayPal's stock price has continued to decline, indicating a pessimistic sentiment in the market regarding the company's short-term outlook, potentially affecting its position in the highly competitive payments industry.
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- Earnings Miss: PayPal's Q4 earnings came in at $1.23 per share, falling short of the $1.29 expected by analysts, with only a 3% growth compared to the projected 7%-10%, indicating significant competitive pressure.
- Market Share Decline: Analysts noted that PayPal's branded checkout growth slowed to just 1%, a four-point drop year-on-year, suggesting a weakening competitive position that necessitates increased investment in consumer loyalty programs and merchant incentives.
- CEO Change Impact: The announcement of CEO Alex Chriss's departure, with CFO/COO Jamie Miller stepping in as interim CEO, raises concerns about the company's strategic direction amid execution challenges that may hinder future performance.
- Bleak Outlook: PayPal's disappointing outlook for fiscal 2026, coupled with expectations of declining transaction margins, highlights the company's struggles to adapt to changing market dynamics and consumer behaviors.
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- Analyst Rating Updates: Top Wall Street analysts have adjusted their ratings on several companies, indicating a shift in market sentiment that could influence investor decisions and market trends.
- Overview of Changes: The rating changes include upgrades, downgrades, and initiations, reflecting analysts' keen response to market dynamics, which may lead to short-term volatility in the affected stocks.
- Investor Focus: For those considering buying PYPL stock, analysts' opinions will serve as a crucial reference point, impacting their investment strategies and risk assessments.
- Market Impact Analysis: Changes in analyst ratings not only affect individual stock performance but may also influence overall market sentiment, prompting investors to closely monitor these developments to adjust their portfolios accordingly.
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