Missouri American Water Wins Customer Satisfaction Award
Written by Emily J. Thompson, Senior Investment Analyst
Updated: 2 days ago
0mins
Should l Buy AWK?
Source: PRnewswire
- Customer Satisfaction Leader: Missouri American Water ranked highest among large water utilities in the Midwest according to the J.D. Power 2026 U.S. Water Utility Residential Customer Satisfaction Study, reflecting the company's exceptional performance in customer service, enhancing brand image and market competitiveness.
- Employee Contributions Highlighted: President Rich Svindland emphasized that the dedication and expertise of employees were key to receiving this honor, indicating the company's ongoing efforts to provide high-quality water services, which strengthens customer trust and loyalty.
- Quality Service Standards: The study assessed customer satisfaction among 91 water utilities serving populations over 400,000, with Missouri American Water setting industry benchmarks through quality service and effective communication, promoting customer water conservation and bill management.
- Company Scale and Impact: As the largest regulated water utility in the U.S., Missouri American Water serves approximately 1.7 million people with a workforce of 700 employees, and the company's scale and expertise provide a significant competitive advantage in the industry, ensuring long-term sustainability.
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Analyst Views on AWK
Wall Street analysts forecast AWK stock price to rise
3 Analyst Rating
0 Buy
2 Hold
1 Sell
Moderate Sell
Current: 126.200
Low
122.00
Averages
129.00
High
139.00
Current: 126.200
Low
122.00
Averages
129.00
High
139.00
About AWK
American Water Works Company, Inc. is a water and wastewater utility company. The Company's primary business involves the ownership of utilities that provide water and wastewater services to residential, commercial, industrial, public authority, fire service and sale for resale customers. The Company also operates other businesses that provide water and wastewater services to the United States government on military installations, as well as municipalities. The Company operates its business through the Regulated Businesses segment. The Regulated Businesses segment includes subsidiaries that provide water and wastewater services to customers in 14 states. The Company's utilities operate in states such as Georgia, Hawaii, Indiana, Iowa, Kentucky, Maryland, Tennessee, Virginia and West Virginia. It also serves commercial customers, fire service customers, industrial customers, public authorities, and other utilities and community water and wastewater systems.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
Missouri American Water Wins Customer Satisfaction Award
- Customer Satisfaction Leader: Missouri American Water ranked highest among large water utilities in the Midwest according to the J.D. Power 2026 U.S. Water Utility Residential Customer Satisfaction Study, reflecting the company's exceptional performance in customer service, enhancing brand image and market competitiveness.
- Employee Contributions Highlighted: President Rich Svindland emphasized that the dedication and expertise of employees were key to receiving this honor, indicating the company's ongoing efforts to provide high-quality water services, which strengthens customer trust and loyalty.
- Quality Service Standards: The study assessed customer satisfaction among 91 water utilities serving populations over 400,000, with Missouri American Water setting industry benchmarks through quality service and effective communication, promoting customer water conservation and bill management.
- Company Scale and Impact: As the largest regulated water utility in the U.S., Missouri American Water serves approximately 1.7 million people with a workforce of 700 employees, and the company's scale and expertise provide a significant competitive advantage in the industry, ensuring long-term sustainability.
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- Technical Analysis Tool: Comparing the latest share price to the 200-day moving average provides valuable insights for investors, aiding in market trend assessment and timing for investments.
- ETF Unit Trading Mechanism: ETFs trade like stocks, where investors buy and sell 'units' that can be created or destroyed based on demand, impacting liquidity and market performance.
- Inflows and Outflows Monitoring: Weekly monitoring of changes in shares outstanding helps identify ETFs with significant inflows or outflows, allowing investors to stay informed about market dynamics and potential investment opportunities.
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California American Water Releases 2025 Consumer Confidence Reports
- Report Release: California American Water has published its 2025 Consumer Confidence Reports, demonstrating that its water quality meets the standards set by the U.S. EPA and California Water Resources Control Board, ensuring safe and reliable drinking water for approximately 720,000 customers.
- Transparency Enhancement: The reports detail drinking water sources, public health information, and detected substances, aiming to improve customer understanding and trust in water quality through a contemporary design and FAQs.
- Customer Education Focus: President Sarah Leeper emphasized that the reports not only showcase excellent water quality but also aim to assist customers in addressing their questions about water quality, thereby enhancing customer satisfaction and loyalty.
- Company Background: As the largest regulated water utility in the U.S., California American Water, a subsidiary of American Water, employs around 300 staff and is committed to providing safe, clean, and reliable water services to approximately 720,000 people, highlighting its leadership in the industry.
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American Water Charitable Foundation Supports Four Nonprofits in Kentucky
- Funding Overview: The American Water Charitable Foundation has announced the awarding of 2026 Water and Environment grants to four nonprofit organizations in Kentucky, aimed at supporting community water resource protection and environmental education, reflecting its commitment to sustainability.
- Historical and Community Integration: Jim Clark, Executive Director of the Henry Clay Memorial Foundation, stated that the funding will help preserve historic landscapes and promote environmental education, enhancing community understanding of the vital role of water resources in sustainable development.
- Community Engagement Mission: Rob Burton, President of Kentucky American Water, emphasized that delivering safe, clean, and reliable water service is their responsibility, and engaging in community building is central to their mission, with the grants helping to build stronger communities.
- Charitable Foundation Impact: Since 2012, the American Water Charitable Foundation has invested over $25 million through grants and matching gifts to support eligible organizations focused on water, people, and communities, demonstrating its long-term commitment to community support.
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American Water Charitable Foundation Supports Four Nonprofits in Kentucky
- Funding Overview: The American Water Charitable Foundation announced its 2026 Water and Environment grant program, supporting four nonprofit organizations in Kentucky to enhance community water resource management and environmental education.
- Funding Amount and Impact: Since 2012, the foundation has invested over $25 million through grants and matching gifts to support eligible organizations, promoting sustainable community development.
- Specific Projects: Funded projects include improvements to a rooftop garden at Bluegrass Community and Technical College, expansion of FoodChain's classroom aquaponics program, the establishment of an educational system by the Henry Clay Memorial Foundation, and ecological restoration at Josephine Sculpture Park.
- Strategic Significance: Through these grants, the American Water Charitable Foundation not only enhances community awareness of environmental education and water resource protection but also reinforces its social responsibility and influence in Kentucky.
See More
American Water Recognized Again for Best Company Culture
- Cultural Recognition: American Water has been recognized for the second consecutive year on Forbes' 2026 list of America's Best Employers for Company Culture, highlighting the company's ongoing commitment to employee experience and cultural development, which enhances its attractiveness in the water industry.
- Employee Development Initiatives: The company has launched programs like the Future Wavemakers College Internship Program and Water UP! to cultivate the next generation of water industry leaders by providing practical skills training and career development opportunities, thereby enhancing employee competency and adaptability.
- Community Engagement: Through partnerships with local nonprofits like Hopeworks, American Water has implemented train-to-hire programs that successfully engage and employ young adults in geographic information system projects, demonstrating the company's commitment to community development while fostering a sense of social responsibility among employees.
- Extensive Service Coverage: Operating in 14 states and serving approximately 14 million people, American Water's scale and expertise enable it to effectively address the challenges of modern water systems, further solidifying its leadership position in the industry.
See More
Missouri American Water Wins Customer Satisfaction Award
- Customer Satisfaction Leader: Missouri American Water ranked highest among large water utilities in the Midwest according to the J.D. Power 2026 U.S. Water Utility Residential Customer Satisfaction Study, reflecting the company's exceptional performance in customer service, enhancing brand image and market competitiveness.
- Employee Contributions Highlighted: President Rich Svindland emphasized that the dedication and expertise of employees were key to receiving this honor, indicating the company's ongoing efforts to provide high-quality water services, which strengthens customer trust and loyalty.
- Quality Service Standards: The study assessed customer satisfaction among 91 water utilities serving populations over 400,000, with Missouri American Water setting industry benchmarks through quality service and effective communication, promoting customer water conservation and bill management.
- Company Scale and Impact: As the largest regulated water utility in the U.S., Missouri American Water serves approximately 1.7 million people with a workforce of 700 employees, and the company's scale and expertise provide a significant competitive advantage in the industry, ensuring long-term sustainability.
See More
CGW ETF 52-Week Price Analysis
- Price Fluctuation Analysis: CGW ETF's 52-week low is $58.78 per share, with a high of $68.92, and the latest trade at $64.94 indicates stability and potential investment opportunities in the current market.
- Technical Analysis Tool: Comparing the latest share price to the 200-day moving average provides valuable insights for investors, aiding in market trend assessment and timing for investments.
- ETF Unit Trading Mechanism: ETFs trade like stocks, where investors buy and sell 'units' that can be created or destroyed based on demand, impacting liquidity and market performance.
- Inflows and Outflows Monitoring: Weekly monitoring of changes in shares outstanding helps identify ETFs with significant inflows or outflows, allowing investors to stay informed about market dynamics and potential investment opportunities.
See More
California American Water Releases 2025 Consumer Confidence Reports
- Report Release: California American Water has published its 2025 Consumer Confidence Reports, demonstrating that its water quality meets the standards set by the U.S. EPA and California Water Resources Control Board, ensuring safe and reliable drinking water for approximately 720,000 customers.
- Transparency Enhancement: The reports detail drinking water sources, public health information, and detected substances, aiming to improve customer understanding and trust in water quality through a contemporary design and FAQs.
- Customer Education Focus: President Sarah Leeper emphasized that the reports not only showcase excellent water quality but also aim to assist customers in addressing their questions about water quality, thereby enhancing customer satisfaction and loyalty.
- Company Background: As the largest regulated water utility in the U.S., California American Water, a subsidiary of American Water, employs around 300 staff and is committed to providing safe, clean, and reliable water services to approximately 720,000 people, highlighting its leadership in the industry.
See More
American Water Charitable Foundation Supports Four Nonprofits in Kentucky
- Funding Overview: The American Water Charitable Foundation has announced the awarding of 2026 Water and Environment grants to four nonprofit organizations in Kentucky, aimed at supporting community water resource protection and environmental education, reflecting its commitment to sustainability.
- Historical and Community Integration: Jim Clark, Executive Director of the Henry Clay Memorial Foundation, stated that the funding will help preserve historic landscapes and promote environmental education, enhancing community understanding of the vital role of water resources in sustainable development.
- Community Engagement Mission: Rob Burton, President of Kentucky American Water, emphasized that delivering safe, clean, and reliable water service is their responsibility, and engaging in community building is central to their mission, with the grants helping to build stronger communities.
- Charitable Foundation Impact: Since 2012, the American Water Charitable Foundation has invested over $25 million through grants and matching gifts to support eligible organizations focused on water, people, and communities, demonstrating its long-term commitment to community support.
See More
American Water Charitable Foundation Supports Four Nonprofits in Kentucky
- Funding Overview: The American Water Charitable Foundation announced its 2026 Water and Environment grant program, supporting four nonprofit organizations in Kentucky to enhance community water resource management and environmental education.
- Funding Amount and Impact: Since 2012, the foundation has invested over $25 million through grants and matching gifts to support eligible organizations, promoting sustainable community development.
- Specific Projects: Funded projects include improvements to a rooftop garden at Bluegrass Community and Technical College, expansion of FoodChain's classroom aquaponics program, the establishment of an educational system by the Henry Clay Memorial Foundation, and ecological restoration at Josephine Sculpture Park.
- Strategic Significance: Through these grants, the American Water Charitable Foundation not only enhances community awareness of environmental education and water resource protection but also reinforces its social responsibility and influence in Kentucky.
See More
American Water Recognized Again for Best Company Culture
- Cultural Recognition: American Water has been recognized for the second consecutive year on Forbes' 2026 list of America's Best Employers for Company Culture, highlighting the company's ongoing commitment to employee experience and cultural development, which enhances its attractiveness in the water industry.
- Employee Development Initiatives: The company has launched programs like the Future Wavemakers College Internship Program and Water UP! to cultivate the next generation of water industry leaders by providing practical skills training and career development opportunities, thereby enhancing employee competency and adaptability.
- Community Engagement: Through partnerships with local nonprofits like Hopeworks, American Water has implemented train-to-hire programs that successfully engage and employ young adults in geographic information system projects, demonstrating the company's commitment to community development while fostering a sense of social responsibility among employees.
- Extensive Service Coverage: Operating in 14 states and serving approximately 14 million people, American Water's scale and expertise enable it to effectively address the challenges of modern water systems, further solidifying its leadership position in the industry.
See More
