AI-Driven Procurement Transformation: New Trends for Enterprises
Written by Emily J. Thompson, Senior Investment Analyst
Updated: 1 hour ago
0mins
Should l Buy III?
Source: Newsfilter
- Procurement Efficiency Boost: According to ISG's report, enterprises are integrating AI into procurement processes, which not only accelerates procurement speed but also enhances operational controls, expected to significantly improve financial outcomes.
- Data Management as Daily Discipline: Companies are treating data quality management as a daily task, ensuring the accuracy of supplier and transaction information, which enables real-time spending insights, reduces supplier risks, and enhances decision-making capabilities.
- Unified Request Models: By implementing unified request models, enterprises can standardize demand inputs, improving user experience and reducing process fragmentation between departments, thereby increasing visibility into spending and adherence to policies.
- Outstanding Customer Experience: Wipro is named the global ISG CX Star Performer for 2026, achieving the highest scores in customer satisfaction surveys, showcasing its leadership position among procurement BPO service providers.
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Analyst Views on III
Wall Street analysts forecast III stock price to rise
1 Analyst Rating
1 Buy
0 Hold
0 Sell
Moderate Buy
Current: 4.010
Low
6.50
Averages
6.50
High
6.50
Current: 4.010
Low
6.50
Averages
6.50
High
6.50
About III
Information Services Group, Inc. is a global artificial intelligence (AI)-centered technology research and advisory firm. The Company specializes in digital transformation services, including sourcing advisory, cloud and data analytics; managed governance and risk services, network carrier services, technology strategy and operations design; change management, and market intelligence and technology research and analysis. The Company’s ISG Network and Software Advisory services and its software platforms, including ISG GovernX and ISG Tango. ISG GovernX includes real-time third-party risk management capabilities, including integrated data feeds and real-time alerts. ISG Tango sourcing platform is an AI-embedded, comprehensive solution that enables enterprises and public sector organizations to evaluate their business requirements and identify desired outcomes. Its AI Maturity Index, a data-driven assessment platform designed to benchmark workforce readiness for AI at scale.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
AI-Driven Procurement Transformation: New Trends for Enterprises
- Procurement Efficiency Boost: According to ISG's report, enterprises are integrating AI into procurement processes, which not only accelerates procurement speed but also enhances operational controls, expected to significantly improve financial outcomes.
- Data Management as Daily Discipline: Companies are treating data quality management as a daily task, ensuring the accuracy of supplier and transaction information, which enables real-time spending insights, reduces supplier risks, and enhances decision-making capabilities.
- Unified Request Models: By implementing unified request models, enterprises can standardize demand inputs, improving user experience and reducing process fragmentation between departments, thereby increasing visibility into spending and adherence to policies.
- Outstanding Customer Experience: Wipro is named the global ISG CX Star Performer for 2026, achieving the highest scores in customer satisfaction surveys, showcasing its leadership position among procurement BPO service providers.
See More
ISG to Release Report on Agentic AI Services for Enterprises
- Research Background: Information Services Group (ISG) has launched a study to evaluate providers that assist enterprises in achieving scaled agentic AI adoption, with a comprehensive report expected to be published in September 2026, offering critical market insights for businesses.
- Market Demand: As enterprises integrate agentic AI across customer operations, IT, finance, and supply chains, there is a growing demand for service providers that ensure effective governance and integration, driving a focus on production-ready solutions.
- Evaluation Criteria: The report will assess companies offering agentic AI development and deployment services, emphasizing their ability to operationalize enterprise-grade agentic AI solutions and deliver production-ready deployments, enabling organizations to autonomously execute complex multistep tasks.
- Customer Experience Data: The 2026 ISG Provider Lens evaluations will feature expanded customer experience data that measures actual enterprise experiences with specific provider services and solutions, based on ISG's continuous research, thereby providing more valuable insights for enterprise buyers.
See More
ISG Launches Research on GenAI Service Providers
- Research Background: Information Services Group (ISG) has launched a study to evaluate providers that assist enterprises in leveraging Generative AI (GenAI) for intelligent operations, with comprehensive reports scheduled for release in September 2026 to help optimize vendor relationships.
- Market Demand: As enterprises increasingly embed GenAI into core operations, there is a growing demand for structured deployment and return on investment, and ISG's research aims to provide actionable strategies and execution plans to ensure sustained business value from GenAI initiatives.
- Service Assessment: The study will be divided into two quadrants, evaluating Strategy and Consulting Services and Development and Deployment Services, to help enterprises select providers with domain-specific expertise and capabilities to support GenAI implementation.
- Global Perspective: This research will cover the global GenAI services market, focusing on products and services available in Brazil and worldwide, with ISG analysts responsible for report authorship to ensure comprehensive market insights.
See More
Asia Pacific XaaS Demand Grows 18% Amid AI Surge
- Significant Market Growth: The Asia Pacific XaaS market achieved an 18% growth in Q1, reaching a record $6.3 billion, reflecting strong AI-driven demand for cloud infrastructure services, which is expected to continue driving future revenue growth.
- Managed Services Recovery: Although managed services ACV rose slightly by 1.9% to $791 million, breaking a four-quarter decline, it has not yet returned to the $1 billion run-rate seen in 2024, indicating a fragile market recovery.
- Diverse Industry Performance: Smaller industries such as transportation, healthcare, and business services saw managed services spending increase by over 100% in Q1, while larger sectors like banking and financial services only grew by 4%, highlighting demand disparities across industries.
- AI's Significant Impact: The newly launched ISG AI Index indicates that infrastructure-as-a-service (IaaS) has been most affected by AI, with a 160% increase, while software-as-a-service (SaaS) rose by 53%, demonstrating AI's profound influence on the technology services market.
See More
Americas Tech Services Market Grows 35%
- Significant Market Growth: The Americas technology services spending reached a record $20.2 billion in Q1, marking a 35% year-over-year increase, the fastest growth since Q1 2022, driven by strong AI demand.
- Surge in IaaS Demand: Infrastructure-as-a-Service (IaaS) annual contract value (ACV) soared 77% year-over-year to $11.5 billion, reflecting accelerated enterprise investments in cloud infrastructure to support AI strategies, further solidifying cloud providers' market positions.
- Sustained Strength in XaaS: The combined services (XaaS) ACV grew 55%, surpassing $14.5 billion for the first time, marking the eighth consecutive quarter of double-digit growth, indicating the profound impact of AI-driven digital transformation on the market.
- New Index Launch: ISG launched the first ISG AI Index, revealing that IaaS experienced the greatest impact from AI with a 160% increase, while SaaS rose 53%, indicating that AI is reshaping the landscape of global technology and business services.
See More
Kyndryl Recognized as Leader in Mainframe Services
- Industry Leadership: Kyndryl has been recognized as a leader in three categories in the 2026 ISG Provider Lens™ Mainframes — Services and Solutions Report, including Mainframe Technology Consulting, Mainframe as a Service (MFaaS), and Application Modernization Services, highlighting its expertise in mission-critical enterprise technology services.
- Enhanced Modernization Capabilities: By leveraging AI-driven discovery and automation technologies, Kyndryl supports enterprises in modernizing mainframe environments without compromising resilience, enabling clients to achieve predictable economics and operational agility, thus driving business transformation.
- Investment and Partnerships: The company continues to invest in workforce development and ecosystem partnerships, ensuring resilient modernization pathways for regulated industries, which further solidifies its competitive position in the market.
- Customer Demand Response: Kyndryl's comprehensive mainframe consulting services can support discrete projects and multi-year transformations, addressing clients' urgent needs for modernized mainframe environments while combining deep mainframe expertise with strong governance to enhance clients' modernization readiness.
See More
AI-Driven Procurement Transformation: New Trends for Enterprises
- Procurement Efficiency Boost: According to ISG's report, enterprises are integrating AI into procurement processes, which not only accelerates procurement speed but also enhances operational controls, expected to significantly improve financial outcomes.
- Data Management as Daily Discipline: Companies are treating data quality management as a daily task, ensuring the accuracy of supplier and transaction information, which enables real-time spending insights, reduces supplier risks, and enhances decision-making capabilities.
- Unified Request Models: By implementing unified request models, enterprises can standardize demand inputs, improving user experience and reducing process fragmentation between departments, thereby increasing visibility into spending and adherence to policies.
- Outstanding Customer Experience: Wipro is named the global ISG CX Star Performer for 2026, achieving the highest scores in customer satisfaction surveys, showcasing its leadership position among procurement BPO service providers.
See More
ISG to Release Report on Agentic AI Services for Enterprises
- Research Background: Information Services Group (ISG) has launched a study to evaluate providers that assist enterprises in achieving scaled agentic AI adoption, with a comprehensive report expected to be published in September 2026, offering critical market insights for businesses.
- Market Demand: As enterprises integrate agentic AI across customer operations, IT, finance, and supply chains, there is a growing demand for service providers that ensure effective governance and integration, driving a focus on production-ready solutions.
- Evaluation Criteria: The report will assess companies offering agentic AI development and deployment services, emphasizing their ability to operationalize enterprise-grade agentic AI solutions and deliver production-ready deployments, enabling organizations to autonomously execute complex multistep tasks.
- Customer Experience Data: The 2026 ISG Provider Lens evaluations will feature expanded customer experience data that measures actual enterprise experiences with specific provider services and solutions, based on ISG's continuous research, thereby providing more valuable insights for enterprise buyers.
See More
ISG Launches Research on GenAI Service Providers
- Research Background: Information Services Group (ISG) has launched a study to evaluate providers that assist enterprises in leveraging Generative AI (GenAI) for intelligent operations, with comprehensive reports scheduled for release in September 2026 to help optimize vendor relationships.
- Market Demand: As enterprises increasingly embed GenAI into core operations, there is a growing demand for structured deployment and return on investment, and ISG's research aims to provide actionable strategies and execution plans to ensure sustained business value from GenAI initiatives.
- Service Assessment: The study will be divided into two quadrants, evaluating Strategy and Consulting Services and Development and Deployment Services, to help enterprises select providers with domain-specific expertise and capabilities to support GenAI implementation.
- Global Perspective: This research will cover the global GenAI services market, focusing on products and services available in Brazil and worldwide, with ISG analysts responsible for report authorship to ensure comprehensive market insights.
See More
Asia Pacific XaaS Demand Grows 18% Amid AI Surge
- Significant Market Growth: The Asia Pacific XaaS market achieved an 18% growth in Q1, reaching a record $6.3 billion, reflecting strong AI-driven demand for cloud infrastructure services, which is expected to continue driving future revenue growth.
- Managed Services Recovery: Although managed services ACV rose slightly by 1.9% to $791 million, breaking a four-quarter decline, it has not yet returned to the $1 billion run-rate seen in 2024, indicating a fragile market recovery.
- Diverse Industry Performance: Smaller industries such as transportation, healthcare, and business services saw managed services spending increase by over 100% in Q1, while larger sectors like banking and financial services only grew by 4%, highlighting demand disparities across industries.
- AI's Significant Impact: The newly launched ISG AI Index indicates that infrastructure-as-a-service (IaaS) has been most affected by AI, with a 160% increase, while software-as-a-service (SaaS) rose by 53%, demonstrating AI's profound influence on the technology services market.
See More
Americas Tech Services Market Grows 35%
- Significant Market Growth: The Americas technology services spending reached a record $20.2 billion in Q1, marking a 35% year-over-year increase, the fastest growth since Q1 2022, driven by strong AI demand.
- Surge in IaaS Demand: Infrastructure-as-a-Service (IaaS) annual contract value (ACV) soared 77% year-over-year to $11.5 billion, reflecting accelerated enterprise investments in cloud infrastructure to support AI strategies, further solidifying cloud providers' market positions.
- Sustained Strength in XaaS: The combined services (XaaS) ACV grew 55%, surpassing $14.5 billion for the first time, marking the eighth consecutive quarter of double-digit growth, indicating the profound impact of AI-driven digital transformation on the market.
- New Index Launch: ISG launched the first ISG AI Index, revealing that IaaS experienced the greatest impact from AI with a 160% increase, while SaaS rose 53%, indicating that AI is reshaping the landscape of global technology and business services.
See More
Kyndryl Recognized as Leader in Mainframe Services
- Industry Leadership: Kyndryl has been recognized as a leader in three categories in the 2026 ISG Provider Lens™ Mainframes — Services and Solutions Report, including Mainframe Technology Consulting, Mainframe as a Service (MFaaS), and Application Modernization Services, highlighting its expertise in mission-critical enterprise technology services.
- Enhanced Modernization Capabilities: By leveraging AI-driven discovery and automation technologies, Kyndryl supports enterprises in modernizing mainframe environments without compromising resilience, enabling clients to achieve predictable economics and operational agility, thus driving business transformation.
- Investment and Partnerships: The company continues to invest in workforce development and ecosystem partnerships, ensuring resilient modernization pathways for regulated industries, which further solidifies its competitive position in the market.
- Customer Demand Response: Kyndryl's comprehensive mainframe consulting services can support discrete projects and multi-year transformations, addressing clients' urgent needs for modernized mainframe environments while combining deep mainframe expertise with strong governance to enhance clients' modernization readiness.
See More
