SoundHound AI Expands Partnership with Casey's for AI Ordering
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Feb 25 2025
0mins
Should l Buy SOUN?
Source: Businesswire
SoundHound AI's stock has declined 5.09% as it hits a 5-day low amid mixed market conditions, with the Nasdaq-100 slightly up while the S&P 500 is down.
The company has renewed and expanded its partnership with Casey's, the third-largest convenience retailer in the U.S., which will enhance customer experience through AI ordering technology deployed across more than 2,600 locations. This partnership aims to improve operational efficiency and customer satisfaction, aligning with Casey's strategic goals.
Despite the positive news regarding the partnership, SoundHound's stock is facing downward pressure, reflecting broader market trends and investor caution amid ongoing growth challenges.
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Analyst Views on SOUN
Wall Street analysts forecast SOUN stock price to rise
7 Analyst Rating
5 Buy
2 Hold
0 Sell
Moderate Buy
Current: 9.470
Low
11.00
Averages
16.60
High
26.00
Current: 9.470
Low
11.00
Averages
16.60
High
26.00
About SOUN
SoundHound AI, Inc. is engaged in conversational intelligence, offering voice and conversational artificial intelligence (AI) solutions that let businesses offer experiences to their customers. Through its proprietary technology, its voice AI delivers speed and accuracy in numerous languages to product creators and service providers across retail, financial services, healthcare, automotive, smart devices, and restaurants via AI-driven products, such as Smart Answering, Smart Ordering, Dynamic Drive Thru, and Amelia AI Agents. Along with SoundHound Chat AI, a voice assistant with integrated Generative AI, it powers various products and services, and processes billions of interactions each year for businesses. Its developer platform, Houndify, is an open-access platform that allows developers to leverage its Voice AI technology and a library of over 100 content domains, including commonly used domains for points of interest, weather, flight status, sports and more.
About the author

Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
- Strong Stock Performance: SoundHound AI's stock has surged 62% from its 52-week low in March, with a 17% increase last week, indicating robust market demand and investor confidence, particularly ahead of its upcoming earnings report.
- Optimistic Analyst Ratings: Of the eight analysts covering the stock, six have assigned a ‘Buy’ rating, with an average price target of $14.63, suggesting a potential 53% upside from the last closing price, reflecting strong market confidence in the company's growth prospects.
- Acquisition Driving Growth: SoundHound is acquiring commerce AI firm LivePerson, which not only adds a new business line but also enables SoundHound to sell its AI technology to LivePerson's enterprise customers, further expanding its market share.
- Increased Investor Confidence: Vanguard Capital Management disclosed ownership of 20.35 million shares of SOUN, representing about 5.21% of the company, signaling strong institutional confidence in SoundHound, which boosts positive sentiment among retail investors.
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- Self-Learning AI Platform: SoundHound's launch of the OASYS platform enables businesses to build and deploy AI agents in minutes, significantly reducing the months traditionally required for development, thereby enhancing operational efficiency and lowering costs.
- Multi-Channel Support: OASYS allows deployment of AI agents across various channels including phones, web, and social media, ensuring businesses can deliver a consistent customer experience in diverse environments, which enhances customer satisfaction and loyalty.
- Automated Maintenance: The platform autonomously evaluates workflows and suggests improvements, eliminating the maintenance costs typically associated with AI deployments, allowing the AI system to continuously optimize with usage, thus enhancing long-term business benefits.
- Wide Industry Applications: OASYS's applications in call centers, in-car commerce, and retail demonstrate its robust capabilities in handling complex customer inquiries and automating workflows, driving the digital transformation of enterprises.
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- OASYS Platform Launch: SoundHound AI launched OASYS on Tuesday, a model-agnostic platform that allows businesses to switch between AI models based on performance and use case, enhancing enterprise flexibility and competitiveness in the rapidly evolving AI market.
- Broad Industry Demand: CEO Keyvan Mohajer noted that the demand for AI agents is widespread across industries, emphasizing that companies should not rely on a single AI provider, which helps avoid missing out on innovations from other sources.
- LivePerson Acquisition Plan: SoundHound plans to acquire LivePerson, which is expected to further expand its enterprise customer base across more than 30 countries, including relationships with 12 of the top 15 global banks and four of the top five airlines, significantly enhancing market penetration.
- Market Performance and Outlook: Despite SOUN's stock falling over 7% this year, it gained 2.4% in pre-market trading following the OASYS launch, reflecting investor optimism about the company's future growth potential.
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- SoundHound AI Acquisition: SoundHound AI announced the acquisition of LivePerson, which could enhance its cross-selling potential with diverse messaging solutions, further solidifying its market position in the audio AI sector.
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