BILL Announces New Executive Appointments to Drive Market Leadership
Bill announced executive leadership appointments and organizational updates to position the company for its next phase of market leadership. The changes will take effect in the fourth quarter of fiscal 2026. Michael Cieri, Executive Vice President, General Manager of Software Solutions, has been promoted to Chief Product Officer. In this expanded role, Cieri will lead all product management, product marketing, design, research, and product strategy. Sarah Acton, Chief Customer Officer, will depart BILL after almost five years on the executive leadership team. As CCO, and formerly as Chief Marketing Officer, Acton unified BILL's global go-to-market strategy, drove growth, elevated the customer experience, and led the transformation of BILL's brand in the market. BILL expects to announce a new Chief Revenue Officer in the coming weeks. Acton will continue as CCO, and then transition to an advisory role to support the incoming CRO. Ken Moss, who has served as Chief Technology Officer since 2023, will depart BILL. Eric Chan, Distinguished Engineering Fellow at BILL, has been appointed CTO. President and Chief Operating Officer John Rettig, who has been with BILL for more than a decade, will step into the newly created role of Chief Strategy and Transformation Officer. Mary Kay Bowman, Executive Vice President and General Manager of Payments and Financial Services, will depart the company.
