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Access earnings results, analyst expectations, report, slides, earnings call, and transcript.
The earnings call highlights strong financial performance, optimistic guidance, and strategic growth plans, particularly with new store openings and AI investments. The Q&A reveals management's confidence in long-term growth and customer retention. Despite some economic uncertainty and conservative Q4 projections, the company's focus on sustainable growth and AI-driven innovations supports a positive outlook. The market cap suggests moderate volatility, aligning with a positive stock price movement prediction of 2% to 8%.
Net Revenue Net revenue grew 15.2% year-over-year, driven by 20% growth in retail revenue. The growth was attributed to strong customer acquisition through stores and marketing strategies.
Adjusted Gross Margin Adjusted gross margin was 54.2%, slightly down from 54.6% in the prior year. The decrease was due to tariff-related headwinds in glasses, sales growth of contact lenses, and customer shipping costs, partially offset by selective price increases in glasses and increased penetration of progressive lenses.
Adjusted EBITDA Adjusted EBITDA grew approximately 50% year-over-year to $25.7 million, representing an 11.6% adjusted EBITDA margin and 260 basis points of year-over-year expansion. This was driven by disciplined expense management and leverage in non-marketing SG&A.
Active Customers Active customers increased by 9.3% year-over-year to 2.7 million, with average revenue per customer of $320, up 4.8% year-over-year. Growth was driven by new and existing stores, marketing investments, and strategic initiatives.
Retail Revenue Retail revenue grew 20% year-over-year, driven by a 16% increase in new store expansion and healthy growth in stores opened for more than 12 months. Retail productivity was 103.8% compared to the same period last year.
Contacts Revenue Contacts revenue grew 21% year-over-year, representing 11.5% of total revenue. Growth moderated in September and October due to broader macroeconomic dynamics.
Eye Exams Revenue Eye exams revenue grew 41% year-over-year, accounting for 6.5% of total revenue. Growth was driven by expanded exam capacity and increased utilization of eye exam services.
Glasses Revenue Glasses revenue grew 13% year-over-year, driven by healthy unit growth and average selling price. However, a mix shift towards lower-priced frames impacted the average selling price.
Marketing Spend Marketing spend was $29 million, representing 13.1% of revenue, up from $23.7 million or 12.3% of revenue in the prior year. The increase was attributed to investments in performance marketing and brand awareness initiatives.
AI glasses: Warby Parker plans to leverage AI to develop new products like AI glasses, enhancing customer and patient experience. They are partnering with Google and Samsung to bring intelligent eyewear to market.
New collections and lens portfolio: Launched 5 new collections, including Tortoise Color Block and Strato Series, and introduced new sun and light responsive lens colors.
Retail expansion: Opened 15 new stores in Q3, including the 300th store and first 5 Target shop-in-shops. Plans to open a similar number of locations next year.
Geographic infilling: Expanded into suburban markets like San Diego, Arlington, and Jacksonville, with opportunities to expand within existing markets.
AI-driven tools: Expanded the use of AI across operations to improve efficiency and empower teams, including virtual try-on tools.
System upgrade: Completed a major system upgrade in optical labs to support future growth, faster delivery times, and AI glasses fulfillment.
AI innovation: Entering a new phase defined by innovation through AI, focusing on personalized experiences, intelligent eyewear, and sustainable growth.
Sunsetting programs: Decided to retire the Home Try-on program and Scout private label contacts brand to streamline operations and align with customer preferences.
Shifting Consumer Trends: The company observed a mix shift within glasses that weighed on average selling price, and contacts growth decelerated due to broader consumer sentiment softening. This indicates potential challenges in maintaining revenue growth if consumer preferences continue to shift.
Macroeconomic Environment: The company is taking a more measured view on revenue due to the current macro environment, which could impact consumer spending and overall business performance.
Product Mix and Pricing: The shift towards lower-priced $95 frame styles impacted average selling price, which could pressure margins if this trend persists.
Contacts Business Moderation: Contacts growth moderated in September and October, reflecting broader macroeconomic dynamics and potentially signaling a slowdown in this revenue stream.
Tariff-Related Headwinds: Tariffs on glasses impacted gross margins, requiring mitigation strategies such as supplier diversification and selective price adjustments.
Sunsetting Programs: The decision to sunset the Home Try-on program and Scout private label contacts brand could streamline operations but may also risk alienating customers who valued these offerings.
Retail Expansion Risks: The company is expanding its retail footprint, including new stores and shop-in-shops at Target. While this presents growth opportunities, it also increases operational complexity and financial risk if new locations underperform.
AI and Innovation Investments: Significant investments in AI-driven tools and intelligent eyewear development could strain resources and may not yield immediate returns, posing a risk to short-term profitability.
Economic Uncertainty: The company noted a more uncertain consumer environment, which could impact revenue and profitability in the near term.
2025 Adjusted EBITDA Outlook: Reaffirmed 2025 adjusted EBITDA outlook and raised adjusted EBITDA margin expectations, reflecting operational discipline and AI-driven productivity gains.
AI and Intelligent Eyewear: Plans to leverage AI for new products like AI glasses, enhance customer experience, and drive productivity. Collaborations with Google and Samsung to bring intelligent eyewear to market.
Retail Expansion: Plans to open a similar number of locations next year, including shop-in-shops at Target, focusing on delivering consistent Warby Parker experiences and expanding market reach.
Holistic Vision Care: Continued expansion of eye exam services and retinal imaging, highlighting a significant long-term opportunity to capture more of the vision care journey.
Revenue Guidance for 2025: Net revenue expected between $871 million and $874 million, representing approximately 13% growth year-over-year.
Q4 2025 Revenue and EBITDA Guidance: Net revenue between $211 million and $214 million, representing growth of approximately 11% to 12% year-over-year. Adjusted EBITDA of $18 million to $21 million, representing a 9.2% margin at the midpoint.
Future Growth Drivers: Focus on personalized experiences, intelligent eyewear, and sustainable growth. Plans to expand TAM beyond traditional glasses with AI glasses.
The selected topic was not discussed during the call.
The earnings call presents mixed signals. Financial performance shows declines in revenue and EBITDA, but net earnings improved significantly due to one-time gains. The Q&A reveals concerns about U.S. revenue dynamics and vague guidance, yet management's optimism about future share increases and a strong M&A pipeline offers potential upside. The special dividend and share repurchase program are positive for shareholders. Given the mixed financial performance and strategic initiatives, the stock price is likely to remain stable, leading to a neutral sentiment.
The earnings call highlights strong financial performance, optimistic guidance, and strategic growth plans, particularly with new store openings and AI investments. The Q&A reveals management's confidence in long-term growth and customer retention. Despite some economic uncertainty and conservative Q4 projections, the company's focus on sustainable growth and AI-driven innovations supports a positive outlook. The market cap suggests moderate volatility, aligning with a positive stock price movement prediction of 2% to 8%.
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