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Access earnings results, analyst expectations, report, slides, earnings call, and transcript.
The earnings call revealed strong financial performance, particularly in AI-related growth and increased guidance. Acquisitions are expected to significantly enhance revenue and GSV in the long term. Despite macro uncertainties, Upwork's strategic focus on AI and enterprise solutions, along with shareholder returns via buybacks, is reassuring. The market cap suggests moderate volatility, aligning with a positive sentiment for short-term stock movement.
Revenue $194.9 million, a record for Q2, driven by AI enhancements, client hiring in AI-related work, ads and monetization strategies, and Business Plus offering.
Net Income $32.7 million, exceeded guidance, a 47% increase over Q2 2024, attributed to strong revenue performance and cost optimization.
Adjusted EBITDA $57.1 million, a record 29.3% adjusted EBITDA margin, driven by revenue outperformance and cost optimization.
Gross Services Volume (GSV) $1 billion, stronger than expected due to product improvements like search and match and Business Plus, with a 5% year-over-year increase in average GSV per active client.
Marketplace Revenue 2.3% year-over-year growth, supported by enhanced AI-powered customer experience improvements.
Take Rate 18.5% in Q2, up from 18.0% in Q2 2024, due to successful new pricing tests.
Non-GAAP Gross Margin 77.8%, reflecting disciplined cost management.
Free Cash Flow $65.6 million, with $38 million used for share buybacks.
Cash and Cash Equivalents $635 million at the end of Q2.
Business Plus GSV 190% quarter-over-quarter growth, with active Business Plus clients increasing 45% quarter-over-quarter.
AI-related Work GSV 30% year-over-year growth, up from 25% in Q1, driven by demand for AI experts and skills.
Prompt Engineering GSV 51% year-over-year growth in Q2, reflecting increased demand for human creativity and judgment in AI-augmented categories.
Ads and Monetization Revenue 17% year-over-year growth, including 19% growth in Connects revenue and 13% growth in Freelancer Plus subscription revenue.
AI-enhanced platform: Upwork introduced AI features like Uma, an AI work agent, which helps clients and freelancers save time and improve collaboration. New features include AI-powered video meetings, enhanced search, and job posting experiences.
Business Plus: The premium plan for larger SMB clients saw a 45% increase in active clients and a 190% surge in GSV quarter-over-quarter.
AI-related work: GSV from AI-related work grew 30% year-over-year, with 38% more clients posting AI jobs. Upwork now offers access to 250,000 AI experts with 365 unique AI skills.
Enterprise market: Upwork announced two acquisitions (Bubty and Ascen) to enhance its enterprise offerings, targeting the $650 billion contingent workforce market.
AI-driven efficiencies: Over 35% of deployed code is AI-generated, reducing model iteration time and cost by over 70%.
Cost optimization: Non-GAAP operating expenses were reduced to 51% of revenue, down from 58% in the prior year.
Enterprise transformation: The acquisitions of Bubty and Ascen aim to provide a unified, contract-agnostic solution for large enterprises, expected to drive growth starting in late 2026.
AI and monetization strategy: Upwork's focus on AI, ads, and monetization is driving higher client engagement and revenue growth.
Macro Environment Uncertainty: The macro environment remains difficult to predict, which could impact the company's ability to sustain growth and meet financial targets.
Enterprise Revenue Pressure: Enterprise revenue was down sequentially due to internal budget cuts at larger customers and paused sales efforts on traditional enterprise plans.
Integration Costs for Acquisitions: The acquisitions of Bubty and Ascen will have a dilutive impact of approximately $10 million on adjusted EBITDA in the back half of 2025 due to integration and expansion costs.
Dependence on AI Strategy: While AI is a growth driver, there is a risk of over-reliance on AI-related work and enhancements, which may not sustain long-term growth if market dynamics change.
Customer Budget Cuts: Internal budget cuts at larger customers, including layoffs, have pressured enterprise revenue and could continue to do so.
Marketing Challenges: Top-of-funnel demand pressure and the need to focus marketing spend on higher LTV clients indicate challenges in attracting new clients.
Competitive Pressures: The company faces competitive pressures in the contingent workforce market, especially as it expands into enterprise solutions.
Revenue Guidance: For Q3 2025, revenue is expected to be in the range of $190 million to $195 million. Full-year 2025 revenue guidance has been raised to $765 million to $775 million, reflecting strong marketplace performance and minimal contributions from recent acquisitions.
Adjusted EBITDA Guidance: For Q3 2025, adjusted EBITDA is expected to range between $47 million and $51 million, representing a margin of 25% to 26%. Full-year 2025 adjusted EBITDA guidance has been increased to $206 million to $214 million, with a midpoint margin of 27%, up over 5 points from 2024.
Enterprise Business Outlook: The enterprise business, supported by recent acquisitions, is expected to return to growth in 2026. The acquisitions are projected to contribute to top-line growth in 2026 and be meaningfully accretive to GSV, revenue, and adjusted EBITDA by 2027.
AI and GSV Growth: AI-related work is expected to continue driving growth, with GSV from AI-related work accelerating to 30% year-over-year growth in Q2 2025. AI is seen as a significant growth multiplier for the platform.
Long-Term Margin Target: The company reiterated its long-term adjusted EBITDA margin target of 35%.
Stock-Based Compensation: Stock-based compensation for 2025 is expected to be between $60 million and $65 million.
Share Repurchase Program: In the second quarter, we utilized $38 million in cash to buy back 2.9 million shares as part of our commitment to driving long-term shareholder value. At these levels, we expect to be active in the share repurchases in the back half of this year.
The earnings call reveals strong financial performance, promising AI-driven growth, and optimistic guidance. The company is raising revenue and EBITDA guidance, indicating confidence in future performance. Despite some margin dilution due to investments, the long-term target remains robust. The continuation of stock buybacks further signals financial health. The market cap suggests moderate volatility, but overall, the sentiment is positive, predicting a 2% to 8% stock price increase over the next two weeks.
The earnings call revealed strong financial performance, particularly in AI-related growth and increased guidance. Acquisitions are expected to significantly enhance revenue and GSV in the long term. Despite macro uncertainties, Upwork's strategic focus on AI and enterprise solutions, along with shareholder returns via buybacks, is reassuring. The market cap suggests moderate volatility, aligning with a positive sentiment for short-term stock movement.
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