LuxExperience B.V. (LUXE) Q4 2025 Earnings Call Transcript
Access earnings results, analyst expectations, report, slides, earnings call, and transcript.
Overview
The earnings call reveals declines in net sales and EBITDA margins across multiple segments, despite some positive trends in average order value and Mytheresa's performance. The Q&A section highlights ongoing challenges, such as inventory and marketing issues, and a lack of specific guidance, which may concern investors. The overall sentiment is negative due to weak financial results, uncertain guidance, and management's lack of clarity on resolving key issues.
Key Financial Performance
Mytheresa Q4 FY25 Net Sales EUR 248.9 million, an increase of 11.5% year-over-year. Growth attributed to focus on wardrobe-building big spending luxury customers and selling full-price high-end luxury products.
Mytheresa Full FY25 Net Sales EUR 916.1 million, an increase of 8.9% year-over-year. Growth driven by resilient and loyal top customers and focus on full-price sales.
Mytheresa Q4 FY25 Gross Profit Margin 48.3%, an increase of 90 basis points year-over-year. Improvement due to focus on full-price sales.
Mytheresa Full FY25 Gross Profit Margin 47%, an increase of 130 basis points year-over-year. Improvement attributed to focus on full-price sales.
Mytheresa Q4 FY25 Adjusted EBITDA Margin 6.5%, an increase of 180 basis points year-over-year. Growth driven by increasing gross profit margin and better unit economics through cost management.
Mytheresa Full FY25 Adjusted EBITDA Margin 4.9%, an increase of 180 basis points year-over-year. Growth attributed to increasing gross profit margin and diligent cost management.
Mytheresa Q4 FY25 Average Order Value (AOV) EUR 773, an increase of 10% year-over-year. Growth driven by focus on selling full-price high-end luxury products and expansion of fine jewelry offerings.
Mytheresa Full FY25 Operating Cash Flow EUR 3.6 million, positive cash flow attributed to flat inventory levels despite double-digit top-line growth.
NET-A-PORTER and MR PORTER Q4 FY25 Net Sales Declined by 8.9% year-over-year. Decline attributed to lack of targeted marketing and merchandise strategy.
NET-A-PORTER and MR PORTER Full FY25 Net Sales Declined by 10.9% year-over-year. Decline due to insufficient marketing investments and merchandise strategy.
NET-A-PORTER and MR PORTER Q4 FY25 Average Order Value (AOV) EUR 811, an increase of 14.5% year-over-year. Growth attributed to focus on high-end big spending customers and full-price selling.
YOOX and THE OUTNET Q4 FY25 Net Sales Declined by 17.4% year-over-year. Decline driven by discontinuation of unprofitable YOOX marketplace model and clearance activities.
YOOX and THE OUTNET Full FY25 Net Sales Declined by 13.2% year-over-year. Decline attributed to lack of dedicated resources, marketing spend, and low investments in new merchandise.
YOOX and THE OUTNET Q4 FY25 Average Order Value (AOV) EUR 292, an increase of 17.4% year-over-year. Growth attributed to customer quality shift.
LuxExperience Group Full FY25 Net Sales (Illustrative) EUR 2.8 billion, a decrease of 5.9% year-over-year. Decline attributed to underperformance in NET-A-PORTER, MR PORTER, and Off-Price segments.
LuxExperience Group Full FY25 Adjusted EBITDA Margin (Illustrative) -2.1%, reflecting challenges in NET-A-PORTER, MR PORTER, and Off-Price segments.
You have reached the limit. Sign up to access full content
Get started
Operating Highlights
Mytheresa Exclusive Launches: Launched exclusive collections with brands like Dolce & Gabbana, Pucci, Versace, Chloe, and Prada, among others.
Mytheresa Customer Engagement: Hosted unique physical experiences for top customers, including events with Pucci, Dior, Prada, and Givenchy.
Mytheresa Regional Growth: Net sales grew by 6.4% in the U.S. and 19.4% in Europe (excluding Germany) in Q4 FY25.
Off-Price Segment Decline: Net sales for YOOX and THE OUTNET declined by 17.4% in Q4 FY25.
Cost Reduction Initiatives: Implemented cost-saving measures, including changes in warehouse footprint, fulfillment models, and renegotiation of carrier contracts.
Technology Integration: Started technology migration for luxury and off-price segments, creating a joint data analytics layer.
Workforce Reductions: Announced partial workforce reductions across YNAP.
Segment Reporting Structure: Introduced three new segments: Luxury Mytheresa, Luxury Net-A-Porter and MR PORTER, and Off-price.
Leadership Changes: Appointed new leadership teams for NET-A-PORTER, MR PORTER, YOOX, and THE OUTNET to drive transformation.
You have reached the limit. Sign up to access full content
Get started
Risk or Challenges
Acquisition Integration: The integration of YOOX NET-A-PORTER (YNAP) into LuxExperience has led to significant restructuring, including cost reduction actions, workforce reductions, and changes in infrastructure. These measures, while aimed at financial recovery, pose risks of operational disruptions and employee dissatisfaction.
Segment Performance: The NET-A-PORTER and MR PORTER segments experienced a net sales decline of 8.9% in Q4 FY25 and 10.9% for the full fiscal year. Similarly, the Off-Price segment (YOOX and THE OUTNET) saw a 17.4% decline in Q4 and 13.2% for the full year. These declines highlight challenges in reversing years of underperformance and achieving profitability.
Operational Efficiency: Efforts to streamline operations, including technology migration and infrastructure separation, are complex and carry risks of delays or cost overruns, potentially impacting the company's financial performance.
Market Conditions: Ongoing macroeconomic headwinds, particularly in the U.S. and Europe, could adversely affect consumer spending on luxury goods, impacting sales growth.
Leadership Changes: The appointment of new leadership teams for NET-A-PORTER, MR PORTER, and Off-Price segments is critical for turnaround. However, the effectiveness of these teams in reversing declining sales and improving profitability remains uncertain.
Financial Outlook: The company expects FY26 to be a transition year with continued cash consumption and potential adjusted EBITDA margin between -4% and +1%. This indicates financial vulnerability during the transformation period.
Customer Retention: While Mytheresa has shown strong performance, the reliance on top customers for a significant portion of GMV (42.6%) poses a risk if customer preferences shift or economic conditions worsen.
Supply Chain: Changes in global warehouse footprint, fulfillment models, and carrier contracts aim to reduce costs but could lead to supply chain disruptions if not executed effectively.
You have reached the limit. Sign up to access full content
Get started
Guidance & Outlook
Medium-term revenue and EBITDA margin expectations: LuxExperience expects to reach EUR 4 billion in net sales and an adjusted EBITDA margin of 7% to 9%.
Fiscal Year 2026 GMV and EBITDA margin expectations: LuxExperience anticipates GMV to be around EUR 2.5 billion to EUR 2.9 billion and an adjusted EBITDA margin between minus 4% and plus 1%.
Medium-term growth rates: LuxExperience expects to return to 10% to 15% annual growth rates.
Off-Price segment profitability timeline: The Off-Price segment is expected to return to adjusted EBITDA profitability in 18 to 24 months.
Group-level positive operating cash flow timeline: LuxExperience expects to report positive operating cash flow for the group in 2 to 2.5 years.
NAP & MR PORTER segment profitability expectations: The NAP & MR PORTER segment is expected to achieve comparable profitability levels to the Mytheresa segment with a targeted adjusted EBITDA margin of around 7% to 9% medium term.
You have reached the limit. Sign up to access full content
Get started
Shareholder Return Plan
The selected topic was not discussed during the call.
You have reached the limit. Sign up to access full content
Get started
Key Q&A
Q:What parts of the Mytheresa business experienced upside relative to expectations, and what should be expected in terms of the margin profile going forward?
A:The Mytheresa business experienced upside in the European market, which is the largest part of its trading. Continued strong growth is expected in the U.S. The group guidance anticipates improved profitability, full-price sales, and increased gross margins for Mytheresa.
Q:What is the road map for SG&A cost reduction in the NET-A-PORTER division?
A:The SG&A cost reduction road map includes operations, corporate functions, technology, and data leverage. Operations will show the fastest results, while technology savings will take 2 to 2.5 years. Corporate functions are also being reviewed for cost reductions.
Q:What is the impact of customs on customer sentiment and growth?
A:The indirect customs effect on customer sentiment is containable. Mytheresa and other businesses continue to show strong growth, and customs are not seen as a barrier to global growth.
Q:What are the regional growth expectations and assumptions in the guidance?
A:The guidance does not include unexpected growth in Asia, as China remains weak. Growth is expected to continue strongly in Europe and the U.S., with no major changes in regional growth dynamics.
Q:What are the key factors influencing the lower and higher ends of EBITDA margin guidance?
A:The lower end of EBITDA margin guidance reflects a conservative approach due to market uncertainties and ongoing restructuring in two segments. Seasonal business patterns also influence quarterly performance, with Q2 and Q4 being stronger.
Q:What is the timing and road map for addressing inventory and marketing issues in NET-A-PORTER?
A:Inventory improvements will take time, with changes in assortment and buying kicking in by May next year. Marketing and customer engagement tactics will show impact in the first half of the next calendar year.
Q:What is the current state of the promotional environment and opportunities amidst industry consolidation?
A:The industry is undergoing consolidation, leading to a healthier balance between inventory and demand. Promotional activities have reduced, and the market is more balanced. Opportunities exist due to new designers and creative changes in luxury brands.
Q:What is the consumer sentiment and its impact on business?
A:Consumer sentiment is volatile but improving, with strong results in Europe and growth in the U.S. and Asia. Gucci's creative changes are generating positive buzz, but the environment remains unpredictable.
Q:What are the challenges and opportunities in the off-price division, and how quickly can margins be improved?
A:The off-price division faces challenges due to its different business model and cost structure. Efforts are focused on aligning infrastructure with the division's gross profit margin. Improvements are expected at a similar pace to the NET-A-PORTER segment.
Q:Review of Unclear Management Responses
A:Management avoided providing specific details on the quarterly trends and shaping of the year, as well as the exact timing for achieving margin improvements in the off-price division. Additionally, responses on consumer sentiment and promotional environment were broad and lacked precise data.
You have reached the limit. Sign up to access full content
Get started
Earnings Word Cloud
The most frequently occurring keywords in this quarter's earning call
GMV
LTM
LuxExperience
NAP MRP
NET MR
SGA cost
YOOX OUTNET
acquisition
basis point
brand
business
cash
cost ratio
customer
development
end
experience
focus
group
level
line
luxury
margin
marketing
model
month
period
price
profitability
result
sale
segment
term
transformation plan
value
LUXE Transcript
LuxExperience B.V. (LUXE) Q1 2026 Earnings Call Transcript
Unknown11-19
The earnings call reveals mixed results: Mytheresa shows strong growth, but NET-A-PORTER and MR PORTER face declines. Overall group sales declined, but there are positive signs in profitability and margin improvements. The Q&A highlights cautious optimism, with improved EBITDA guidance and growth potential in the U.S. However, unclear responses about regional growth and restructuring risks temper the outlook. The lack of market cap data suggests a neutral prediction, as the positive and negative factors balance each other out.
LuxExperience B.V. (LUXE) Q4 2025 Earnings Call Transcript
Unknown9-25
The earnings call reveals declines in net sales and EBITDA margins across multiple segments, despite some positive trends in average order value and Mytheresa's performance. The Q&A section highlights ongoing challenges, such as inventory and marketing issues, and a lack of specific guidance, which may concern investors. The overall sentiment is negative due to weak financial results, uncertain guidance, and management's lack of clarity on resolving key issues.
LuxExperience B.V. (LUXE) Presents At Goldman Sachs 32nd Annual Global Retailing Conference 2025 Transcript
Neutral9-3
Frequently Asked Questions
Where does this earnings call transcript come from?
All transcripts are sourced directly from the official live webcast or the company’s official investor relations website. We use the exact words spoken during the call with no paraphrasing of the core discussion.
How soon is the transcript available after the earnings call ends?
Full verbatim transcripts are typically published within 4–12 hours after the call ends. Same-day availability is guaranteed for all S&P 500 and most mid-cap companies.
Is the transcript edited or altered in any way?
No material content is ever changed or summarized in the “Full Transcript” section. We only correct obvious spoken typos (e.g., “um”, “ah”, repeated 10 times”, or clear misspoken ticker symbols) and add speaker names/titles for readability. Every substantive sentence remains 100% as spoken.
Why do some answers appear as “Unclear” or “Inaudible”?
When audio quality is poor or multiple speakers talk over each other, we mark the section instead of guessing. This ensures complete accuracy rather than introducing potential errors.
Who creates the AI Summary and Key Q&A highlights shown above the transcript?
They are generated by a specialized financial-language model trained exclusively on 15+ years of earnings transcripts. The model extracts financial figures, guidance, and tone with 97%+ accuracy and is regularly validated against human analysts. The full raw transcript always remains available for verification.
