Loading...
Access earnings results, analyst expectations, report, slides, earnings call, and transcript.
The earnings call summary and Q&A suggest a positive sentiment overall. Strong financial metrics, growth in new business, and strategic initiatives like AI and technology development are promising. Despite some margin concerns and investments impacting short-term profits, optimistic guidance and strategic partnerships indicate potential growth. The market cap is relatively small, suggesting a likely stronger reaction. The positive outlook on client retention, revenue growth, and shareholder returns, including a $60 million buyback, supports a positive stock price movement prediction.
Total revenue $90.4 million, a 16% increase year-over-year. The growth was driven by strong profitable growth and improvements in client retention.
Core revenue $83.9 million, a 14% increase year-over-year. Adjusted for renewal commission recovery, core revenue year-over-year accelerated by 131 basis points.
Adjusted EBITDA $29.7 million, a 14% increase year-over-year. Adjusted EBITDA margin was 33%, compared to 34% a year ago. Excluding contingent commissions, the margin was 29%, compared to 31% a year ago.
Client retention 85%, an improvement from 84% in the previous four quarters. This improvement is attributed to entering a softer pricing cycle and investments in service delivery and client-facing tools.
Policies in force 1.9 million, a 13% increase year-over-year. The growth rate accelerated by 37 basis points during the quarter.
Total written premiums $1.2 billion, a 15% increase year-over-year. Franchise premiums were $976 million (up 18%), and corporate premiums were $206 million (up 1%).
Contingent commissions $4.5 million, an 82% increase year-over-year. The increase was due to improved carrier loss performance and reduced frequency of catastrophic events.
Cash and cash equivalents $51.6 million as of quarter end. The company repurchased and retired 685,000 Class A shares, utilizing $58.7 million of the share repurchase authorization.
Digital Agent Platform: Invested $10.9 million in 2025, with plans to invest $25-$35 million annually in 2026 and 2027. The platform aims to provide a seamless, direct-to-consumer insurance shopping experience, leveraging AI tools and carrier integrations.
Aviator Technology: Developed to allow agents to quote more efficiently and integrate with client-facing tools for a better shopping experience.
New Partnerships: Signed a partnership with a top 20 mortgage originator and servicer, expected to become one of the largest agencies in the Goosehead system.
Market Share Growth: Increased total written premiums from $2 billion in 2022 to over $4 billion in 2025, representing less than 1% of the $530 billion market.
Franchise Expansion: Launched 34 new agencies across 13 states in Q3 2025, with plans to expand further in 2026.
Corporate Office Expansion: Opened a new corporate office in Nashville, Tennessee, with additional locations planned for 2026.
Franchise Productivity: Franchise producers grew by 1%, with producers per franchise increasing by 6%. Operating franchises decreased by 4% to drive higher performance.
Corporate Sales Team: Corporate agents grew by 14%, with a focus on talent incubation and reducing turnover through training and development.
Client Retention: Improved to 85% in Q3 2025, with expectations to return to or exceed the previous high of 89%.
Strategic Initiatives: Focused on franchise expansion, corporate team growth, enterprise sales scaling, and technology development.
AI and Technology Integration: Implemented AI tools to improve client experience, reduce complexity, and lower costs.
Share Repurchase: Repurchased and retired 685,000 Class A shares, utilizing $58.7 million of the share repurchase authorization.
Regulatory Risks: The company operates in a heavily regulated industry, and any changes in regulations or compliance requirements could adversely impact operations and financial performance.
Economic Uncertainty: Economic fluctuations or downturns could affect consumer spending on insurance products, potentially impacting revenue growth.
Competitive Pressures: The fragmented nature of the industry and competition from single-product platforms, captive agencies, and subscale independent agencies pose challenges to market share growth.
Technology Investment Risks: Significant investments in technology, such as the digital agent platform, carry risks related to execution, cost overruns, and achieving the expected ROI.
Human Capital Bottleneck: The company's growth has been constrained by its ability to absorb new agents into existing teams, which could limit future expansion.
Franchise Consolidation Risks: Ongoing consolidation in the franchise network could lead to short-term disruptions and a decline in the number of operating franchises.
Turnover in Corporate Sales Team: High turnover rates in the corporate sales team could impact productivity and the ability to scale operations effectively.
Dependence on Partnerships: The company's reliance on partnerships, such as with mortgage originators, introduces risks if these partnerships fail to deliver the expected benefits or are terminated.
Market Pricing Cycles: The business is sensitive to pricing cycles in the insurance market, and any instability could affect client retention, contingent commissions, and overall profitability.
Digital Agent Platform: Investments of $10.9 million in 2025, with plans to invest $25-$35 million annually in 2026 and 2027. Revenue contributions expected in the second half of 2026, with significant acceleration in 2027 and beyond. The platform aims to penetrate the total addressable market more efficiently and drive 40%+ total written premium growth within five years.
Franchise Growth and Consolidation: Focus on onboarding new producers and acquiring other franchise owners. Operating franchises expected to decline for the next 12-18 months, but producer count is anticipated to grow. Corporate sales team to launch 20 franchises in 2026, with a medium-term goal of 50+ annually.
Corporate Sales Team Expansion: Corporate sales agents increased by 14% year-over-year. Plans to reduce turnover and improve training, with a focus on launching high-quality franchises.
Partnerships: New partnership with a top 20 mortgage originator and servicer, poised to become one of the largest agencies in the system. Existing partnerships represent over 1 million home loans serviced and 75,000 home closings annually.
Technology and AI Initiatives: Development of AI tools to improve client experience, reduce complexity, and drive unit costs down. Integration of quote-to-issue technology into the digital agent platform to enhance scalability and efficiency.
Revenue Growth: Total revenues for 2025 expected to be between $350 million and $385 million, representing organic growth of 11%-22%. Total written premiums for 2025 projected to be between $4.38 billion and $4.65 billion, with organic growth of 15%-22%.
Client Retention: Retention improved to 85% in Q3 2025, with expectations to return to or exceed previous highs of 89% as pricing stabilizes.
Contingent Commissions: Expected to be 55-80 basis points as a percentage of total written premium, with a wide range of potential outcomes for Q4 2025.
Market Conditions: Entering a stable pricing cycle expected to improve client retention, buying rates, package rates, contingent commissions, and client satisfaction.
Share Repurchase: During the quarter, we repurchased and retired 685,000 of our outstanding Class A shares, utilizing $58.7 million of our share repurchase authorization.
The earnings call summary and Q&A suggest a positive sentiment overall. Strong financial metrics, growth in new business, and strategic initiatives like AI and technology development are promising. Despite some margin concerns and investments impacting short-term profits, optimistic guidance and strategic partnerships indicate potential growth. The market cap is relatively small, suggesting a likely stronger reaction. The positive outlook on client retention, revenue growth, and shareholder returns, including a $60 million buyback, supports a positive stock price movement prediction.
The earnings call revealed mixed insights. While there are optimistic long-term plans and new initiatives, immediate financial metrics like margin pressure and premium retention are concerning. The lack of guidance on critical areas, like tech investment and 2026 growth, adds uncertainty. The market cap indicates a moderate reaction, leading to a neutral sentiment.
The earnings call summary shows strong financial performance with substantial cash flow growth, increased premiums, and healthy franchise turnover. The Q&A highlights optimistic guidance for margin expansion and revenue growth, despite some uncertainties in contingent commissions. The strategic growth in agents and franchises, along with positive market recovery signals in key states, supports a positive outlook. Given the market cap, the stock is likely to react positively, with a forecasted increase of 2% to 8% over the next two weeks.
The company reported strong financial performance with significant revenue growth, improved EBITDA, and increased cash flow. Although there are concerns about client retention and debt management, management's optimistic guidance and strategic plans for margin expansion and market recovery are positive. Additionally, the stable dividend and potential for special dividends enhance shareholder value. Despite some uncertainties in the Q&A, the overall sentiment is positive, particularly for a small-cap stock, suggesting a likely stock price increase of 2% to 8% over the next two weeks.
All transcripts are sourced directly from the official live webcast or the company’s official investor relations website. We use the exact words spoken during the call with no paraphrasing of the core discussion.
Full verbatim transcripts are typically published within 4–12 hours after the call ends. Same-day availability is guaranteed for all S&P 500 and most mid-cap companies.
No material content is ever changed or summarized in the “Full Transcript” section. We only correct obvious spoken typos (e.g., “um”, “ah”, repeated 10 times”, or clear misspoken ticker symbols) and add speaker names/titles for readability. Every substantive sentence remains 100% as spoken.
When audio quality is poor or multiple speakers talk over each other, we mark the section instead of guessing. This ensures complete accuracy rather than introducing potential errors.
They are generated by a specialized financial-language model trained exclusively on 15+ years of earnings transcripts. The model extracts financial figures, guidance, and tone with 97%+ accuracy and is regularly validated against human analysts. The full raw transcript always remains available for verification.