Grab Holdings Limited (GRAB) Q4 2025 Earnings Call Transcript
Access earnings results, analyst expectations, report, slides, earnings call, and transcript.
Overview
The earnings call reveals strong financial performance with significant revenue and EBITDA growth, a record gross loan portfolio, and positive GMV trends. The Q&A section highlights organic growth strategies, AI-driven efficiencies, and a strategic acquisition. Management's optimistic guidance and a $1 billion share repurchase program further enhance sentiment. Despite some unclear responses, the overall tone is positive, indicating potential stock price appreciation.
Key Financial Performance
Travelers MTUs Grown over 10x over the last 3 years, with airport rides driving over 10% of Mobility GMV today.
GrabMart Users 30% year-on-year increase in 2025, attributed to improvements in customer proposition such as integration with supermarkets, curated merchant selection, and the launch of GrabMore.
Total Active Deliveries Merchants Increased 9% year-on-year in 2025, with a corresponding 11% increase in their earnings, driven by enterprise-level digital tools, integrated payment systems, lending, and actionable insights.
Gross Loan Portfolio Surpassed $1 billion for the first time in 2025, ending the year at $1.3 billion, driven by high-frequency daily transaction data and accurate risk prediction.
On-Demand GMV Increased 21% year-over-year in 2025, supported by affordability and ecosystem expansion strategies.
Group Revenue Grew 19% year-over-year to $906 million in 2025, fueled by GMV momentum and increasing contributions from Financial Services.
Adjusted EBITDA Grew 60% year-on-year to $500 million in 2025, marking the 16th consecutive quarter of EBITDA expansion, driven by top-of-the-funnel growth and operating leverage.
Adjusted Free Cash Flow Generated $76 million for Q4 and $290 million for the full year 2025, highlighting platform efficiency.
You have reached the limit. Sign up to access full content
Get started
Operating Highlights
GrabMart Growth: GrabMart is growing 1.7x faster than GrabFood, driven by integration with supermarkets, curated merchant selection, and the launch of GrabMore. This resulted in a 30% year-on-year increase in GrabMart users in 2025.
Financial Services Expansion: GrabPay serves as an entry point for users, drivers, and merchants into financial services. The gross loan portfolio surpassed $1.3 billion in 2025, with a goal to exceed $2 billion by 2026.
Stash Acquisition: Grab acquired Stash, a U.S.-based digital investing platform, to accelerate its wealth management roadmap and add high-margin subscription revenue, expected to contribute $60 million in adjusted EBITDA by 2028.
Market Expansion: Grab expanded its footprint into non-capital cities and launched its first autonomous vehicle shuttle service in Singapore in partnership with WeRide.
AI and Technology Integration: AI is used to improve conversion rates, automate processes, and enhance personalization. Over 90% of Mobility rides are dispatched using AI, and cloud costs per transaction have been reduced.
Operational Efficiencies: Payment processing costs are declining, and headcount efficiency has improved through in-house AI models, enabling service expansion with reduced operations headcount.
Focus on Sustainable Growth: Grab emphasizes sustainable growth by improving affordability and reliability, cross-selling high-margin services, and maintaining disciplined capital allocation.
Financial Roadmap: Grab achieved its first full year of net profit in 2025, with adjusted EBITDA growing 60% year-on-year to $500 million. It aims to triple adjusted EBITDA to $1.5 billion by 2028.
You have reached the limit. Sign up to access full content
Get started
Risk or Challenges
Market Conditions: Potential challenges in expanding into non-capital cities and untapped market segments, which may require significant investment and adaptation to local conditions.
Competitive Pressures: The need to maintain affordability and reliability in core offerings to capture market share, which could pressure margins and profitability.
Regulatory Hurdles: Collaboration with regulators to define safety standards and operational frameworks for autonomous vehicles, which could delay deployment and increase compliance costs.
Supply Chain Disruptions: Dependence on partnerships with supermarkets and merchants for GrabMart, which could face disruptions affecting delivery reliability.
Economic Uncertainties: Potential risks in scaling the loan portfolio and maintaining credit costs within risk appetite, especially in volatile economic conditions.
Strategic Execution Risks: Challenges in integrating the Stash acquisition and achieving the projected $60 million adjusted EBITDA by 2028, as well as scaling autonomous vehicle operations while transitioning driver partners to new roles.
You have reached the limit. Sign up to access full content
Get started
Guidance & Outlook
Revenue Growth: Group revenues are expected to grow between 20% to 22% year-over-year in 2026, reaching $4.04 billion to $4.1 billion. Revenue is projected to grow at a 20% CAGR from 2025 to 2028.
Adjusted EBITDA: Adjusted EBITDA is expected to grow by 40% to 44% year-on-year in 2026, reaching $700 million to $720 million. By 2028, adjusted EBITDA is projected to triple from 2025 levels, reaching $1.5 billion.
Free Cash Flow Conversion: Adjusted free cash flow conversion is expected to improve from 58% in 2025 to 80% by 2028, generating over $1.2 billion in full-year adjusted free cash flow by 2028.
Financial Services: The Financial Services segment is expected to achieve EBITDA breakeven in the second half of 2026 and progressively expand margins thereafter. The gross loan book is targeted to exceed $2 billion by the end of 2026.
On-Demand GMV: On-Demand GMV is expected to continue growing, supported by new user growth, expansion into non-capital cities, and increased basket sizes.
Technology and Efficiency: Investments in AI and technology are expected to drive operating leverage, reduce costs, and improve efficiency, including scaling autonomous vehicles and robotics.
Capital Allocation: The company plans to maintain a disciplined capital allocation framework, prioritizing organic growth, selective acquisitions, and returning excess capital to shareholders through share repurchase programs.
You have reached the limit. Sign up to access full content
Get started
Shareholder Return Plan
Share Repurchase Program: A new $500 million share repurchase program was announced this quarter. This follows the completion of a previous $500 million share program last year, bringing the total commitment to $1 billion in share repurchases.
You have reached the limit. Sign up to access full content
Get started
Key Q&A
Q:What are the key assumptions and drivers for the 2028 EBITDA guidance?
A:The key assumptions include sustainable growth with a 20% revenue CAGR from 2025 to 2028 and operating leverage. Drivers include On-Demand revenue growth, cost reduction, Financial Services scaling with a $1 billion loan book, and corporate cost reduction from 17% to 11% of revenue by 2025.
Q:Why did management provide a 2025-2028 guidance, and is it driven by organic growth?
A:Management provided the guidance to offer a long-term financial roadmap, driven entirely by organic growth. The business has scaled, and momentum is strong with over 50 million MTUs and plans to expand into more cities in Southeast Asia.
Q:What is the update on Indonesia's proposal to lower ride-hailing commissions and its impact?
A:The government has not proposed changes to commission caps. Grab is aligned with the government to improve driver welfare through social security initiatives and AI tools like Ride Guide. Margins are not expected to be impacted due to operating leverage and scaling.
Q:What are the updates on Grab's GMV growth and market share trends in Indonesia?
A:Despite macroeconomic headwinds, Grab achieved double-digit GMV growth in On-Demand and expanded profitability year-on-year. Financial Services also gained momentum, highlighted by the IPO of Superbank with a $1.8 billion market cap.
Q:What is the progress of Grab's AV initiatives and potential rollout in other ASEAN countries?
A:Grab's AV strategy focuses on supply resilience, not replacing drivers. The Ai.R shuttle in Singapore has covered 25,000 km with zero safety incidents. Grab plans to expand AV operations while retraining drivers for hybrid fleet roles.
Q:What is the performance of new product initiatives launched in 2025, and what is the outlook for 2026?
A:New products contributed significantly to GMV growth, with initiatives like Group Order and Family Account driving higher retention and frequency. In 2026, Grab aims to increase daily usage and further penetrate the market.
Q:What is the breakdown of 3-year revenue guidance by segment, and will Financial Services breakeven by 2026?
A:Financial Services is expected to grow faster than On-Demand, with the loan book doubling by 2026. Deliveries will also grow, driven by grocery and affordability initiatives. Financial Services is on track to breakeven by the second half of 2026.
Q:How does Grab view the evolution of AI and its impact on the Superapp strategy?
A:Grab sees AI as an enabler, not a threat. It leverages AI for personalization, efficiency, and fulfillment. Partnerships with OpenAI and Tropic ensure Grab remains the fulfillment engine for AI-driven discovery.
Q:What are the financial metrics and strategic rationale for acquiring Stash?
A:Stash is a positive EBITDA business, expected to generate $60 million in EBITDA by 2028. The acquisition complements Grab's Financial Services by adding an investing platform, with plans to introduce it in Southeast Asia.
Q:What is Grab's grocery strategy and recent growth trends?
A:GrabMart is growing 1.7x faster than food delivery, driven by adjacent selection and improved integration with partners. The focus is on disciplined investment and leveraging on-demand capabilities for sustainable returns.
Q:What is Grab's capital allocation strategy?
A:Grab prioritizes organic growth and disciplined inorganic opportunities. Investments focus on existing businesses like Financial Services and grocery. The $1 billion share repurchase program reflects commitment to shareholders.
Q:Review of Unclear Management Responses
A:Management avoided providing specific financial metrics for the Stash acquisition, such as its valuation or burn rate. Additionally, while they discussed AI's role in the Superapp strategy, they did not address potential risks or challenges in detail.
You have reached the limit. Sign up to access full content
Get started
Earnings Word Cloud
The most frequently occurring keywords in this quarter's earning call
AI conversion
AI future
AI model
Deliveries merchant
Financial Services
GMV today
Mobility
Singapore
Stash
acquisition
capability
city
credit
customer
deposit
driver partner
ecosystem partner
efficiency
example
fleet
increase
lending
level
loan portfolio
marketplace
offering
payment
personalization
point
proportion
return
ride
safety
search
segment
technology
transaction
traveler
volume
year
GRAB Transcript
Grab Holdings Limited (GRAB) Q4 2025 Earnings Call Transcript
Positive2-11
The earnings call reveals strong financial performance with significant revenue and EBITDA growth, a record gross loan portfolio, and positive GMV trends. The Q&A section highlights organic growth strategies, AI-driven efficiencies, and a strategic acquisition. Management's optimistic guidance and a $1 billion share repurchase program further enhance sentiment. Despite some unclear responses, the overall tone is positive, indicating potential stock price appreciation.
Grab Holdings Limited (GRAB) Q3 2025 Earnings Call Transcript
Positive11-3
The earnings call highlights strong growth in on-demand GMV, increased high-value rides, and success in affordability strategies. Management's guidance is optimistic, expecting sequential growth and improved margins. Investments in strategic areas like autonomous vehicles and financial services, along with a countercyclical strategy, bolster resilience. However, management's lack of specific guidance details and competitive landscape insights slightly temper optimism. Overall, the positive outlook on growth and strategic investments suggest a positive stock price movement.
Grab Holdings Limited (GRAB) Q2 2025 Earnings Call Transcript
Positive7-31
The earnings call highlights strong financial metrics, including record monthly transacting users and consistent EBITDA improvement. The raised EBITDA outlook and strategic focus on growth and cost efficiency are positive indicators. Despite some uncertainties in management responses, the overall sentiment is positive, supported by strong market position and potential in advertising and financial services.
Grab Holdings Limited (GRAB) Q1 2025 Earnings Call Transcript
Positive4-30
The earnings call highlights strong financial performance with positive adjusted EBITDA and free cash flow, along with raised guidance. The Q&A section indicates management's confidence in demand resilience and profitability improvement despite macroeconomic concerns. The company is also experiencing growth in transacting users and has outperformed competitors in key markets. However, global macroeconomic uncertainty and competitive pressures pose risks. Overall, the positive financial outlook and management's strategic focus on growth and efficiency suggest a positive stock price reaction.
GRAB Report
Frequently Asked Questions
Where does this earnings call transcript come from?
All transcripts are sourced directly from the official live webcast or the company’s official investor relations website. We use the exact words spoken during the call with no paraphrasing of the core discussion.
How soon is the transcript available after the earnings call ends?
Full verbatim transcripts are typically published within 4–12 hours after the call ends. Same-day availability is guaranteed for all S&P 500 and most mid-cap companies.
Is the transcript edited or altered in any way?
No material content is ever changed or summarized in the “Full Transcript” section. We only correct obvious spoken typos (e.g., “um”, “ah”, repeated 10 times”, or clear misspoken ticker symbols) and add speaker names/titles for readability. Every substantive sentence remains 100% as spoken.
Why do some answers appear as “Unclear” or “Inaudible”?
When audio quality is poor or multiple speakers talk over each other, we mark the section instead of guessing. This ensures complete accuracy rather than introducing potential errors.
Who creates the AI Summary and Key Q&A highlights shown above the transcript?
They are generated by a specialized financial-language model trained exclusively on 15+ years of earnings transcripts. The model extracts financial figures, guidance, and tone with 97%+ accuracy and is regularly validated against human analysts. The full raw transcript always remains available for verification.
